Booked a 2 night stay on Agoda for a quiet family time to relax and unwind. We specifically chose this hotel as it is well known for its hospitality and amenities. What we were unaware was that the rooms were heavily promoted elsewhere at rock bottom prices for stay until the end of the year.
The sheer number of people surprised us as we could hardly even find a place to park, some guests even had to park by the roadside.
As for the ameneties, the pool was overcrowded, especially the kids pool. We were quite surprised to find a rolled up diaper left at the side of the pool.
The breakfast buffet spread was made unavailable (which I think is the right decision by the management), but the quality of the ala-carte food should be improved. Cold sausage and scrambled eggs is not what one would expect to be served at such an establishment.
The staff however did live up to expectations as they were professional and helpful at all times.