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Reviews (2,621)
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All reviewsseaside grillpreferred clubmarket cafemain poolspa poolcoco cafeaqua restaurantunlimited vacation clubsecret boxroom servicepura vidamain areacosta ricamy pleasuretropical viewshuttle driverour honeymoon
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Reviewed 7 November 2016

I just came back from a wonderful stay at Secrets Papagayo. Our group of 14 woman were made up of 2 very distinct groups. Everything in the resort is suitable for the many eclectic tastes any group may have, and our days were filled with just the best activities, food, drinks, and atmosphere possible. From our arrival until the end of our last minute there, every moment was completely filled with great memories. We drove from another resort to Papagayos, and right upon arrival, we knew our stay would be memorable. We were greeted with complimentary drinks, and a relaxing atmosphere. Julio, our driver, was already cracking jokes and made us feel completely at home! The rooms were amazing; clean, cozy, relaxing, beach style....and every time we came back to it, it was clean again with fresh towel, replenished mini fridge, dimmed lights... you name it!
We filled our days with everything we felt like it; we spent time at the beach, by the pool, in the pool... drinking and/or doing Zumba, wine tasting, food tasting, paddle boarding, kayaking, making friends, and just plain enjoying life. The staff was over the top to say the least. Every single staff person was courteous and fully dedicated to their jobs. A few staff members that we got to talk to and lead us on activities are worth mentioning, such as Jason, Charlie, Kristen, Dayton, and Merari (entertainment); we would either check out the activities on the board or just stop at the kiosk and ended up signing up for activities throughout the day. Even when it rained we were out and about just having fun. Ramon is another staff member worth mentioning. We figure it out they all rotated stations throughout the resort, and we ended up bumping into our favorite staff people sooner or later! He was at the bar or preparing any drinks at the restaurants we has working (Ramon prepared a special drink for the birthday girls at the Japanese restaurant, another time when we spent time at the spa pool, and once more at the Aqua Cafe for our last night!) Christian, the waiter at the Japanese restaurant , provided exceptional service to our table...(and a very special birthday dessert ).We all agreed that Christian provided the absolute upmost service during our entire trip! And every night we had a blast at the Disco with DJ Edwin! We all highly recommend Secret Papagayos for a good time and great memories!

  • Stayed: October 2016, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Sandra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JorgeMonjeSecrets, General Manager at Secrets Papagayo Costa Rica, responded to this reviewResponded 7 November 2016

Dear Sandra L, warm regards from your home in Costa Rica, we are still thinking of you all, what a great, beautiful group you have been, such a pleasure to have you all with us and very, very happy to know you are safely back home with beautiful memories of your trip and your stay at Secrets Papagayo.
On behalf of all your many friends here, thanks a lot, really grateful for your visit and for sharing your experience with us and our guests. Very encouraging for all of us, the team will be delighted to know you've enjoyed our beautiful resort, the fun activities and most important their company and service.
Really proud of our wonderful associates, great personalities and extremely caring and friendly.
Looking forward to many more great times and good memories, hopefully we may welcome you back very soon, please anything you might need, let me know. Have a wonderful day, warm regards, Jorge Monje

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Reviewed 6 November 2016 via mobile

The hotel and the service was excellent the employees always has smiles on their face that made you feel good. The maintenance and it was very cleanliness and everything and anything you asked for was brought to you right away. I highly recommend this hotel never doubt this hotel or service. Julio was a great person who was available to pamper you in anything you needed or wanted. Julio deserves to be a manager. Thanks for a great time I will highly return with my eyes closed. The food was Gluten free and the Market place food was greatly served and and the taste was delicious. Everything was excellent. This is a couples only resort. We are from Connecticut we went as 3 couples or 6 people.

Stayed: October 2016, travelled as a couple
1  Thank gaibor7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JorgeMonjeSecrets, General Manager at Secrets Papagayo Costa Rica, responded to this reviewResponded 7 November 2016

Dear gaibor7, greetings from beautiful Costa Rica and all of us at Secrets Papagayo, we have enjoyed very much having you all with us, thanks a lot for your visit and your very kind review, we are extremely grateful and very happy to know you've feel at home with us.
The most beautiful compliment and our daily goal, to make you all feel at home and among friends, to share the beauty of our resort and this spectacular Guanacaste Region.
Hopefully you will have beautiful memories and think of us whenever you close your eyes, but just in case we are taking you up on your word and look forward to welcome you back very soon.
If we can be of assistance making a return trip happen, please let me know, as well anything you might need from us or Costa Rica.
Wishing you a beautiful day, warmest regards, Jorge Monje

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Reviewed 6 November 2016 via mobile

this IS a luxury resort experience WITHOUT the touristy feel, and November is the perfect month for a visit! everything is lush & green, but the resort isn't crowded. IF it does happen to rain, it's only a few minutes - and let's be honest, you could probably use the nap poolside, beachside, or post-lunch. the staff is so friendly, you'll never want to leave!

Stayed: November 2016, travelled with friends
3  Thank Vinylpatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JorgeMonjeSecrets, General Manager at Secrets Papagayo Costa Rica, responded to this reviewResponded 7 November 2016

Dear Vinylpatch, warm regards from your home in Papagayo, I´m going to go a little further, anytime is a good time to visit Secrets Papayo and beautiful Costa Rica.
Every season is very different but all have so much to offer and as you said it is very rare for a day to be spoiled even on the worst and heaviest storms during the rainy season, which are rare and spectacle on itself, pure tropics.
I have to agree on the resort feeling, we are a 202 rooms resort, but on a 2 rooms per bungalow configuration (mostly) and spread out over a very large area, with so many different and quaint location, a very boutique feeling even with the hotel at maximum capacity, indeed a very special and privileged location, lush nature, hilly and with great vies and a very calm, swimmable beach. Plenty of activities within and so much to do and explore in our Guanacaste region.
Has been a true pleasure to have you with us and on behalf of our whole team I send you a big thank you and our wish to welcome you back very soon. Have a wonderful day, Jorge Monje

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Reviewed 4 November 2016 via mobile

We just went here in October for our honeymoon, and it was amazing! The property is beautiful. It's large, but there are shuttles constantly driving around if you want a ride to and from your room. Food and drinks were great; service was great all around. Everything was super clean. Every employee was knowledgeable and super helpful. No complaints at all!

Stayed: October 2016, travelled as a couple
4  Thank Kelsey J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JorgeMonjeSecrets, General Manager at Secrets Papagayo Costa Rica, responded to this reviewResponded 5 November 2016

Dear Kelsey J, it makes us all very happy to know you had a beautiful honeymoon, thanks for sharing with us, great way to start our day and weekend!
We have loved having you both with us, it has been a pleasure to serve you and being part of this very special time in your life, hopefully your great memories of Costa Rica and your stay at Secrets Papagayo will last for a very long time, you have left behind plenty of good friends and we would be delighted to welcome you back very soon. At anytime if we can be of any assistance please let me know.
Looking forward to many more celebrations together, meanwhile sending our gratitude, friendships and tons of Pura Vida. Have a beautiful weekend, Jorge Monje

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Reviewed 4 November 2016

This resort is beyond beautiful, the service is excellent, the staff is friendly and goes above & beyond to take care of you. Me and my boyfriend stayed here in October for an anniversary & had such an amazing time we will DEFINITELY go back. The resort offers so many activities-kayaking, snorkeling, cocktail classes, bike tours, sunset hikes, live music, and so many more. The staff stands out to us as one of the highlights as everyone was so nice, helpful, and really made us feel taken care of. Minor, Arturo, Henry, Yelsong, Ligia (at the restaurant Portofino) specifically made our trip one to remember! We had an even amount of time relaxing at the resort (in the beach or the swim up bar pool) and going on excursions that you pay for and can do either through the resort or through different companies that walk the beach promoting them. Of course the resort recommends to go through them (swiss travel has an office there) so it's up to you what you decide. We did the mega combo tour-horse back riding, zip lining, Costa Rican lunch, and a trip to the hot springs. It was an all day event and really great. We also did an ATV 2/3 hour excursion- went into the jungle and rode around it was so much fun! The resort is clean, upbeat, beautiful, the food was good (there are two restaurants that men need to wear pants at) and the drinks were great. I definitely recommend brining strong bug spray as we used some the whole trip and still got bit several times. highly recommend this resort & to take advantage of the activities they offer!

Stayed: October 2016
3  Thank Sukiclements
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JorgeMonjeSecrets, General Manager at Secrets Papagayo Costa Rica, responded to this reviewResponded 4 November 2016

Dear sukiclements, greetings from beautiful Costa Rica and everyone of your friends here at Secrets Papagayo, on their behalf thanks a lot, we have loved having you both with us and are very, very grateful for your visit and your very kind comment.
So happy to read you've taken home beautiful memories of your anniversary and holiday, it means so much to us, no better compliment we could get, once again thanks a lot.
Clock is ticking, we are taking you up and would be delighted to welcome you back very soon, please any help you may need at anytime, let us know, happy to assist arranging a return trip or any other thing.
Warmest regards from us all, wishing you happiness and tons of Pura Vida. Jorge Monje

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