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All reviewsporto platanias beach resorthermes barinclusive barhalf boardroof gardengreek nightadult poolsea viewpool barreception staffsun loungersthe main hotelpool towelsexplore the islandplastic cupshotel guestsoverlooking the beach
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Reviewed 11 May 2017

Just back from a week in Porto Platanias, Crete and I must say I would definitely recommend this hotel.
I stayed at the start of May on an All inclusive basis.
Weather was very hot - 25-30 degrees.
Food was good, although there was not a huge selection compared to many other 5* all inclusive hotels I have stayed in.
Staff are extremely friendly, two in particular - George at the pool bar was incredibly helpful and friendly & Kostas in the restaurant had a great sense of humour!

I went as a couple, no kids with me this trip but there were a good few family's staying at the resort. They all seemed to stay around the heated pool (they have 5 or 6 pools inc. an adults only one) and I never heard children screaming and running around, it was lovely and peaceful at all the other pools. You would never know there was kids there unless you were over at that side!

The hotel is on the beach and you can go scuba diving and snorkelling at an extra cost which we took advantage of. We also decided to rent quads for the day and explore the snow capped mountains in the middle of the island. We went to Therisso gorge and visited a few small villages. The views were truly breath-taking and feels so surreal diving up windy narrow mountain roads with a sheer drop right next to you - I would highly recommend it! The quads were only €50 for the whole day.

We also went into Chania and visited the old town which is dubbed 'Little Venice' and its easy to see why. Its small narrow streets paved with cobblelock and windows with shutters make it very quaint. it is on the harbour built by the Venetians I believe. Well worth the trip. We went twice, first by bus (15 mins €2.50) then the second time the day we had the quads.

The only real downsides was that the entertainment in the hotel wasn't really great. We ended up chatting to the guy who does the entertainment called Omar, and he is great fun and he works very hard but I don't think the hotel give him enough hours to keep the fun going for the guests.

I wouldn't have to think twice about recommending this hotel and would have no qualms about going back there.

Room Tip: Pool view may be too noisy for little ones due to nighttime drinks/entertainment.
  • Stayed: May 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Niceday100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia K, Ιδιοκτήτης at Porto Platanias Beach Resort & Spa, responded to this reviewResponded 14 May 2017

Dear Niceday100,

First of all we would like to thank you for your preference towards our hotel and sharing all these great words and positive feedback among other travellers! This is the greatest award for us and we can only assure you that we will keep up the hard work in order to make all our guests happy.
We really hope to accomodating you soon again,
Kind Regards
Lefaki Maria
Guest Relations Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2017

this was an all inclusive holiday booked through jetline holidays.
Having been on many all inclusive holidays before i would say that this was part inclusive, one pool bar incl until it closed then another became incl.
beach bar not incl 15% discount pay for loungers on the beach.
1 lounge bar but not incl 15% discount on drinks

  • Stayed: May 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank johnueckermann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia K, Γενικός Διευθυντής at Porto Platanias Beach Resort & Spa, responded to this reviewResponded 13 May 2017

Dear johnueckermann,

First of all we would like to thank you for your preference towards our hotel!
Further to your feedback we would like to inform you that we provide full all inclusive programme as we have two pool bars and a restaurant for your drinks and meal .Our hotel is also addresed though to Bed &Breakfast ,Room rate and Ηalf Board guests that pay extra for their drinks and also need a bar but there again as allinclusive guests you have a discount of 15%, in case you wish to have a drink to one of those ''non'' all in bars.
We thank you for your feedback and your time sharing your comments to trip advisor and we really hope to accommodating you again.
Kind Regards
Lefaki Maria
Guest Relations Manager

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Reviewed 9 May 2017 via mobile

Amazing hotel!
Staff were very attentive and helpful.
Food was excellent with a very wide choice on the buffet style dining experience!
Only minor drawback was the lack of evening entertainment. A karaoke evening that had very limited songs led by a compere who's singing talents should stay in the shower!

Stayed: May 2017, travelled as a couple
Thank Les R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia K, Γενικός Διευθυντής at Porto Platanias Beach Resort & Spa, responded to this reviewResponded 13 May 2017

Dear Les R,

Herewith, we would like to take the opportunity and thank you for choosing our hotel to spend your vacation in Crete and for your time sharing your feedback with other travelers!
We are sorry though that the only downside of your experience was the lack of entertainment. We would like to mention that you visited us during low season when the entertainment options of the Platanias resort are limited in comparison with summer season when is really busy and alive. This period is mostly recommended for relaxing holidays!

We are already looking forward to welcome you back in our premises!

With kind regards,
Lefaki Maria
Guest Relation Manager

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Reviewed 8 May 2017

Very good hotel for a week think two would be to much as food is of good quality but repetitive, ate out couple of times lots of good restaurants nearby. Accommodation was good standard and very clean throughout.

  • Stayed: April 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank stelinhoyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia K, Γενικός Διευθυντής at Porto Platanias Beach Resort & Spa, responded to this reviewResponded 9 May 2017

Dear Stelinhoyle,

First of all, we would like to thank you for taking your time to share your review concerning your recent stay in our hotel!
Further to your comment, we are delighted that you consider our hotel as "very good" and clean and that your accommodation with us has reached your expectations! However, we will take under consideration your remarks regarding the food variety although we appreciate the fact that you found our quality of food efficient.
We hope we will have the chance to welcome you back in the near future!

Kind regards,

Angeliki Sgouromalli
Guest Relations Manager

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Reviewed 7 May 2017 via mobile

The hotel area was great, different pools to choose from and friendly staff. Our room was at Casa Di Porto, a bit small room and a really crappy view (saw right into a wall of a building). Otherwise was the room ok. Would recommend other to visit.

Stayed: May 2017, travelled with family
1  Thank Marie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia K, Γενικός Διευθυντής at Porto Platanias Beach Resort & Spa, responded to this reviewResponded 14 May 2017

Dear Marie G,

First of all we would like to thank you for your preference towards our hotel and your time sharing your good comment on trip advisor!
We are sorry to hear that there was a misfortune concerning the location of the room and we really believe next time you are coming the view will be better!
Thank you once again,
Kind Regards
Lefaki Maria
Guest Relations Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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