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“Great hospitality at Warremmang Vineyard & Resort”

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Warrenmang Vineyard & Resort
Ranked #1 of 1 Hotels in Moonambel
Reviewed 18 April 2017

My wife and I were visiting friends at Talbot and were given a tour of the Pyrenees Wine Region by the 'locals'. We happened upon Warrenmang Vineyard on a showery Monday around lunchtime. It was harvesting time. We rang the office from the tasting area telephone and a woman came down from the administration area to take us through the wines and the history of the wines and the vineyard. After purchasing a few bottles we ventured up to the bar & restaurant and had plans to have lunch on the balcony overlooking the vines. The rain put an end to that idea and our hostess insisted we take a seat in the restaurant where we enjoyed a beautiful platter of antipasto, marinated mushrooms, olives, ham, prosciutto and cheeses with an amazing bottle of shiraz cabernet. We felt privileged to be the only group in the restaurant and have such wonderful hospitality bestowed upon us. I think a stay here during the cooler months will be on the cards. I will spread the word of this establishment as they deserve to do well. Thank you for a memorable lunch with good friends, good food, good wine and a great hostess.
Mark from Waterford West Queensland

Room Tip: We only visited for wine tasting and a meal
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  • Stayed: March 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank markgBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElizabethByrne001, Manager at Warrenmang Vineyard & Resort, responded to this reviewResponded 21 May 2017

Thank you Mark, its refreshing to hear such positive feedback regarding staff. I shall forward your comments on to the staff member and impress on her how valued such hospitality is. thank you again, Liz

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12 - 16 of 186 reviews

Reviewed 10 April 2017

Fourth visit to one of our favourite Watering Holes. The rooms are now dated, but the Staff are still pleasant and welcoming. Food in the restaurant still good, but restricted menu, particularly at breakfast if Chef not present.

  • Stayed: April 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Lawrie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElizabethByrne001, Manager at Warrenmang Vineyard & Resort, responded to this reviewResponded 21 May 2017

thank you for returning to Warrenmang and complimenting the Chef's menu. As we usually have 3-4 entrees, 3-4 mains and 3-4 desserts, I find that most guests enjoy the choices and it is disappointing to hear differently. Perhaps you could drop me a line privately to let me know what you would prefer to be offered.

As for breakfast, the country style breakfast buffet includes a satisfying selection of cereals, in-house muesli, croissants, fresh fruits, yoghurt, toasts & spreads, juice, tea and coffee - all inclusive in the Bed & Breakfast option. On weekends, we have a breakfast chef with a hot breakfast menu. Again, I welcome your ideas on what could be improved.

thanks again, Liz

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Reviewed 7 April 2017

A recommendation from another local winery to visit for lunch we proceeded with hungry bellies. On arrival the cellar door was closed and no restaurant sign in sight. Progressing up the hill we eventually found our way albeit intrigued no signage anywhere.
On greeting from a receptionist we arrived around 1:30pm for lunch with not a soul in sight in the out dated dining room. We proceeded to eat out on the deck where the maintenance guy was working. The waiter was clearly not happy with us being there, a load of rude comments and a few snide smiles all contributing to the clearly dilapidated state of affairs that this restaurant has fallen into. What is sad is that everywhere you looked it appeared to be either run down or just patched up.
The food very poor, the service laughable. We literally belly laughed all afternoon about this place. As a marketing director I desperately wanted to give them some advice, but clearly the way this place is looking it needs a lot of love and care and clearly an owner that cares about customers. I would highly avoid unless you need a great laugh, leave your expectations in the car park.

  • Stayed: March 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank lee m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElizabethByrne001, Manager at Warrenmang Vineyard & Resort, responded to this reviewResponded 21 May 2017

Thank you for your review, however, I feel as a marketing director, you would understand that feedback given direct helps a business to change and grow in a positive way.
To address your points -
Cellar door - during the week the cellar door is closed with a notice to pick up the door phone for the receptionist who will pop down and take guests through a wine tasting.
Deck - the maintenance can only work on the deck during quiet times in the resort and at times, he would need to continue whether a guest chose to sit on the deck or not. It is better to have the deck maintained then not.
Restaurant - your comments are disappointing, most who enjoy a regional and rustic environment, find the restaurant particularly wonderful, whether for weddings or function as well as dining in.
Staff - this is disappointing and as I do not know which day you visited cannot discuss the behavior with the relevant staff member. However, our regular restaurant staff are regarded very highly and will be very hurt to read such comments.
All in all, I thank you for your review and will look into your comments even though they are disappointing.

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Reviewed 1 April 2017

My wife and I stayed in a cottage for 2 nights which is all timber and feels like you are in a vineyard. The room is spacious and has nice views. It has reverse cycle air conditioning and a heater in the bath room. The king bed is very comfortable. The shower was hot for both of us with good pressure. The bathroom requires upgrading.
The restaurant had a limited menu but all items were well prepared and of excellent quality. The buffet breakfast had plenty of food to chose from and terrific croissants. The staff were very attentive, welcoming and fun to talk with.

Room Tip: stay in a cottage if not travelling in a group
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  • Stayed: March 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Marty_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElizabethByrne001, Manager at Warrenmang Vineyard & Resort, responded to this reviewResponded 21 May 2017

Thank you, we really appreciate your comments and it would be fabulous if you would let me know what you would prefer to see in regard to the menu. As I've mentioned in other feedback, I thought offering 3-4 options in all courses was a good choice, however, we are certainly open to ideas. thank again, Liz

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Reviewed 27 March 2017 via mobile

We stayed in the lodge, we were a party of six, we were the only ones in the lodge, there were lots of other people staying at the resort, We all had a great time the accommodation was very clean and comfortable. All the staff very friendly and helpful.
Restaurant was very good, food Was of a very high standard, the wines were also Very good,
Over all a very pleasant experience. Thanks to you all. would recommend to our friends.

Stayed: March 2017, travelled with family
Thank Sandra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElizabethByrne001, Manager at Warrenmang Vineyard & Resort, responded to this reviewResponded 21 May 2017

Thank you for your review, its lovely to read comments from a group as the Lodge and the Grange are ideally suited for friends and families to gather and have space to get together outside of the restaurant & bar area. Thank you again and I look forward to greeting your friends in the future. Liz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Warrenmang Vineyard & Resort

Address: 188 Mountain Creek Rd | Pyrenees Wine Region, Moonambel, Victoria 3478, Australia
Region: Australia > Victoria > Grampians > Moonambel
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Moonambel
Price Range: RM741 - RM782 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Warrenmang Vineyard & Resort 3*
Number of rooms: 23
Official Description (provided by the hotel):
Warrenmang is a charming little wine village nestled amongst vines and mountain ranges in the Pyrenees Wine region of Victoria. Owned and operated by Luigi and Athalie Bazzani,winemakers, restaurateurs and "Legends of the Melbourne Food and Wine Festival. Warrenmang pioneered winery tourism in Victoria with the building of rustic cosy and relaxin chalet style cottages, designed to let you relax and unwind with balconies to enjoy the view across natural bushland or manicured vines. Television, entertainment and telephones don't exist in this country hideaway(except for one TV in the main complex for diehards). The fine dining restaurant has been recommended by The Age Good Food Guide for 22 successive years and Maitre d'Hotel, Kevin Buckle recently won the prized first place for Best Front of House Service in the Regional Gold Plate Awards. Warrenmang is a relaxed but professional retreat,a haven away from the stresses of city life.... just over two hours from Melbourne, you will find that a warm welcome awaits you. Winner of Gourmet Traveller Wine Australia's Best Cellar Door Award... Best Cellar Door with Food 2015. The winery is rated 5 Stars by James Halliday, the hospitality is legendary and the experience exceptional. ... more   less 
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