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Savings alert! 18% below average rates

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Reviews (124)
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6 - 11 of 124 reviews
Reviewed 6 January 2017

Hotel location is good just behind the main market.
We had booked a plan with all meals. Food was good but with limited options, like in desert there was only one option and that too was limited.
Staff was good and supportive but they expect tip at the end of the visit.
Rooms were clean and the floor staff made sure that rooms are cleaned daily.

  • Stayed: December 2016, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank VedParashar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aarpratap, General Manager at OYO 11914 Pratap Heritage, responded to this reviewResponded 8 January 2017

Dear Sir
It was a pleasure to know that you enjoyed the stay at our hotel. We will look into the matter you raised and will try to get it rectified
Thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2017

I have booked 1Room for 3N.
Suddenly, due to note ban, i have cancelled my plan for Mahabaleshwar.
Still i didnt get my REFUND.
Even i told them that you can take 1N No Show charge.
Than to No revert.
Very Bad Experience...

Suhel Patel

Stayed: November 2016, travelled with friends
1  Thank suhel86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2016

Positive Points: Hotel Interior is nicely maintained. Rooms are spacious and well maintained. The Service is prompt. Has swimming pool but was closed at the time of visit.

Negative Points: The location. Reaching hotel you have to pass a small area of slum. Parking might be an issue.
Staff asks for tips. No Lift.
Breakfast if not included is very highly priced at 250 Rs for Buffet and the taste is real bad. We had food from outside including breakfasts. They also asks to pay cash which became a problem due to the recent demonetization.

Room Tip: Take rooms that are road facing.
  • Stayed: November 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank sayansdeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2016 via mobile

Reception staff is very rude and unhospitable.If you are going through planned tour,please ensure that you have your hotel coupons with you from your tour planner in advance before entering this hotel.Only good thing about this hotel is the food quality and preparation.Hotel rooms are good.

Stayed: December 2016, travelled as a couple
Thank AMOGH P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2016

We stayed here for 2 nights.The room was good,very neat and clean.Overall it has a very good ambiance.Very good buffet breakfast and lunch and dinner.They serve veg food only so we opted for this one.Variety of food was served right from breakfast to dinner so need to go outside to eat.Room service was decent.They also had some puppet show in the evening.We also played indoor games.As people expirienced,we also faced the same problem with waiters.They are just after you for tip.That to all of them.After paying so much for the room,little amount of tip is ok.It is impossible to pay everyone.The hotel owners should stop this as it is embarrsing for us and it spoils the name of the hotel.

  • Stayed: August 2016, travelled as a couple
    • Value
    • Location
    • Service
4  Thank Nidhi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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