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Casas Alberto
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Reviews (51)
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Reviewed 25 February 2012

Visited Tenerife in Feb 2012 and chose Casa Alberto because of the reviews - just wanted a winter get away with some peace and quiet to chill and enjoy.
We stayed in Casa 4, a duplex with 2 bedrooms and 2 bathrooms and in fairness it was fine, well decorated, spotlessly clean, plenty of kitchen stuff etc. It had a terrace at the rear with 2 sunbeds a dining table and benches and a BBQ so facility wise, you have all you need.
So, the things you need to know...
THE biggest problem here are the dog's barking in the area! This is not a 'hotel' as listed on Venere.com, it is merely a series of houses that have been made into holiday lets and is in a residential area that in honesty looks quite run down. There are loads of dogs about and the worst is right opposite the place, a very large Mastif that is left to roam the grounds of a villa with high walls just barks from 6am to midnight...it is AWFUL and if you wanted peace and a place to relax, this is not it!
A couple of other points to note...as this is not a hotel, there is no reception or staff about? We were greated on the first day by the cleaner, a pleasant woman, who spoke zero English and had a bill in her hand for the weeks stay. I didn't expect her to speak english as I speak a little spanish I thought I would be ok, but reporting things to her proved a bit tricky...especially as she was the cleaner? I did not pay her on day one as I wasn't happy about a couple of things.
In the description the hotel said that each room had an espresso machine, it wasnt there so I asked the cleaner for it....she came back an hour later with a paper filter coffee maker (you can't get the paper filters anymore) so I gave up on that one...then I realised we didn't have a kettle, so when she next came for the money, I asked for one....in return she gave me the bill again for the hotel cost and explained that I had to pay, I said no again and asked her to get the things we needed or someone from the hotel to visit. An hour later she turned up with a dvd player and a lead that didnt fit it....I explained about us needing a kettle again, she asked for the money again so I just paid her and smiled...we didn't get a kettle, infact after we paid her on day 2, we didn't see a single person again!
So all in all, the house is ok, the service is appalling ( a previous review says the owner almost spoils you!) we didn't see anyone and they clearly didn't care, the pool was dirty and couldn't be used, the hot tub is ok but I think if there were more people there that would be a problem...oh and the last thing....This place is at altitude, seriously! It is up to 8 degrees cooler here than on the coast so if you are winter holidaying, then Los Cristianos can be 20 degrees and sunny and Casa Alberto can be 12 and cloudy...and it frequently was!!
Would not recommend i'm sorry

  • Stayed: February 2012, travelled with family
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3  Thank Woody22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2011

If you want everything the way it is back home ... Casa Alberto is not for you.
If you want the standard sanitised apartment complex ... with plastic patio furniture, sea views and Brit TV on tap... Casa Alberto is not for you.
If you want to be close to shops, clubs, bars and restaurants and not set foot outside of a resort... Casa Alberto is not for you.
If you want a host that pops by for the cash and is never seen again ... Casa Alberto is not for you.
However, if you want something that is so different it changes you ... seriously consider Casa Alberto.
If you want beautifully and tastefully decorated, rustic, real yet comfortable accommodation ... set in orange groves, silence you can hear, and only Spanish TV, good books and an amazing outside hot-tub to amuse ... seriously consider Casa Alberto.
If you are prepared to hire a car (necessity), using excellent roads (albeit sometimes winding and steep in places) to access nearby San Miguel, El Medano or Vilaflor and sample really excellent Canarian cuisine...or just cook for yourself on the BBQ in your own idyllic courtyard... seriously consider Casa Alberto.
If you want the most attentive, helpful and pleasant hostess (Flor Simon) to daily attend to your needs and whims... seriously consider Casa Alberto.
We’re going back …that’s for sure!

Room Tip: If you want all the comforts and amenties ask Flor (hostess) to reserve the "Loft" or one of the duplexes. If you want a real Canarian house and all its rugged charm ... reserve Casa Higuera.
  • Stayed: October 2011, travelled with family
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2  Thank Sparkyatoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile
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Stayed: April 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017
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  • Stayed: August 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2017 via mobile
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Stayed: August 2017, travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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