We spend 3 nights in the hotel and had a lovely stay.
The hotel staff is very friendly and really supportive. From the reception to the staff at the bar, the restaurant, lounge and the housekeeping staff, they were always friendly and I really felt we could ask them anything. Quick example: we were missing 1 type of pillow in the room, asked reception and 30 mins later the housekeeping staff brought the pillow to the room. All with a big smile.
The food in the restaurant and the lounge is good and the prices are what is to be expected from a hotel restaurant/ lounge. (3-course dinner with drinks was €150 for 2).
We loved the fact that in the morning there was a small paper on the breakfast table highlighting an excursion you could do. We did 2 of those and they were really nice (visit of the Arbotreum and a bike tour).
Now, we were unlucky with the weather, but that is nothing the hotel can change, so we also enjoyed the pool (it is small, but nice to take a dip) and their sauna area (which we really liked).
All in all, we had a lovely time and we really appreciate how friendly the staff was and we felt taken care of.
Price / Quality, we recommend De wilmersberg.