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“Great Staff and great location”

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Rodd Brudenell River Resort
Ranked #1 of 1 Hotels in Georgetown
Reviewed 19 September 2017

We had a wonderful stay, when we were on an east coast university tour and when we arrived noticed the front desk man Adam had a st fx ring on, we asked him a few questions and he was a wealth of information and offered for my son to come down and ask him any questions about school he may have. So friendly, helpful and kind, very top notch service.

We also had great service by a gent named Seth. He ran to get us towels from the front desk when we forgot before hoping in the pool, He gave us restaurant suggestions and just friendly banter. These two fine gentleman made out stay feel extra comfortable and friendly and a real treat. We loved the location and options although it is a bit dated in places and it is a shame the steam rooms cant be shared with your straight partners :)

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank Amanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodd V, General Manager at Rodd Brudenell River Resort, responded to this reviewResponded 7 December 2017

Hi Amanda C,

Thank you so much for taking the time to review our property and provide feedback on your recent stay. We are so pleased you enjoyed the stay; we take pride in our staff and the level of service they are able to provide. We will definitely let Adam and Seth know how well received their efforts were to make you feel comfortable; going the extra mile definitely pays off! As for the dated spaces and non co-ed steam rooms, we will definitely keep that in mind when scheduling updates on the property. I'm so happy you enjoyed your stay, we hope to see you back this season or on your next visit to the East Coast. Keep an eye out for special offers and travel deals we have on the website!

Thanks again,
Tim Arnold
General Manager
902.652.2332
tarnold@roddhotelsandresorts.com

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8 - 12 of 273 reviews

Reviewed 16 September 2017

We where charme at the arrival and the room seem old but clean.Thenduring the night woke up to go to the bathroom and wow a (cucaracha) about 1cm very suprise and after going to bed a spider was on the side of the be could not kill it and hade to wake my wife to pull the bed and there where many on the back ouff... not a good night. And after going to check out juste said the story and nothing was said not even a excuse from the staff very disappointing.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank isajfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodd V, General Manager at Rodd Brudenell River Resort, responded to this reviewResponded 7 December 2017

Hi Isajfc,

Thank you for taking the time to provide feedback about your stay. I'm sorry to hear about your unpleasant experience with the unexpected visitors nature brings us. We appreciate the opportunity to review all of our guest experiences to correct our shortcomings.

Thanks again, we hope to see you again this season.

Tim Arnold
General Manager
902.652.2332
tarnold@roddhotelsandresorts.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2017 via mobile

We attended a wedding at the resort along with fifty friends and relatives. Most stayed at the resort for two or more days. The room was dark with poor lighting. The layout of the rooms was like living in a hallway. The weather during our stay was not very nice. You had to walk outside to get to the lobby. Breakfast was only served in the club house on the golf course, which involved another outside walk. The breakfast was over priced and our server was unpleasant. We had one dinner in the "Gordon" restaurant. Food was good and the service very good. Over all, the stay was very expensive and I would not visit this resort again.

Stayed: September 2017, travelled with family
Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodd V, General Manager at Rodd Brudenell River Resort, responded to this reviewResponded 7 December 2017

Hi Terry B,
Thank you so much for taking the time to review our location and provide feedback. It's very important to hear about guest experiences so we can better ourselves to meet your needs. I'm very sorry about the unpleasant service and unsatisfactory atmosphere, please feel free to reach out and contact me directly to resolve this issue. We would appreciate the opportunity to see you back this coming season and show you that we can do better.
Tim Arnold
General Manager
902.652.2332
tarnold@roddhotelsandresorts.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2017 via mobile

Beautiful spot in the woods! We didn't golf while here although the golf course looked amazing. Rooms were clean, beds were comfortable and balcony looking out towards river was awesome. Some updates could obviously be done but all in all was a great spot. Next morning we saw a fire pit down by river we wish we had known about the night before as we would have likely stayed two nights if we knew all they offered here. We enjoyed our coffee as we walked along the river the next morning before check out. Would recommend staff to tell guests more at check in but also recommend staying here more than one night!! Pool was great also!

Stayed: September 2017, travelled as a couple
Thank Reviewhotelmotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodd V, General Manager at Rodd Brudenell River Resort, responded to this reviewResponded 7 December 2017

Hi Reviewhotelmotel,
Thank you so much for taking the time to provide feedback and review our property. We are so happy to hear that you enjoyed your stay; the location really is beautiful and we take pride in showcasing the natural beauty our island has to offer. We will definitely let our staff know that sharing the small secrets of our location is worth while for the guests. We hope to see you back this season whether it be enjoying the golf course or spending time by the campfire.
Thanks again,
Tim Arnold
General Manager
902.652.2332
tarnold@roddhotelsandresorts.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017

We stayed in the cabins and enjoyed the view, the quiet and privacy. The one bedroom was really more like a studio with a small kitchen definitely fine for a couple.Particularly one that do not intend to cook. Clean, attractively furnished lovely grounds . All the sports you could want.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank SLRPV2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rodd V, General Manager at Rodd Brudenell River Resort, responded to this reviewResponded 7 December 2017

Hi SLRPV2012,
Thank you so much for choosing us for your vacation. I’m so happy you enjoyed your stay and we welcome you back in the new season.
Tim Arnold
General Manager
902.652.2332
tarnold@roddhotelsandresorts.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rodd Brudenell River Resort

Address: 86 Dewars Lane | PO Box 67, Georgetown, Prince Edward Island C0A 1G0, Canada
Region: Canada > Prince Edward Island > Georgetown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Georgetown
Price Range: RM 395 - RM 736 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rodd Brudenell River Resort 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
Rodd Brudenell River Hotel Georgetown
Rodd Brudenell River Cardigan

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