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All reviews front desk dominican republic central location rooms are clean and comfortable common areas excellent hotel sandro hodelpa city manuel santiago accommodations workout doorman attention miguel mangu
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Reviewed 16 May 2019 via mobile

The customer service at this hotel is amazing. When we first arrived we had a problem at check in, because we booked through a third party website. Manuel Canela was great at resolving the problem and also arranged us transportation to Puerto Plata. Ramon Colon was also helpful with giving us advice on places to visit. He also hailed taxi’s and helped us translate since we don’t speak Spanish. From getting our bags to our room quickly, to arranging transportation around the city, and simply making us feel like we mattered, I would happily stay here again.

Date of stay: May 2019
Trip type: Travelled with friends
Thank NaturallyCassie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LourdesDeLaRosa, General Manager at Centro Plaza Hodelpa, responded to this reviewResponded 16 May 2019

Dear Guest!


It is a great satisfaction for us to know that we were chosen for you to stay during your visit in Santiago. Thank you very much for highlighting our town, the kindness of our team and special Mrs. Manuel Canela and ramon colon. We hope you will continue choose us for your stay in Santiago.


We hope to see you back!



Lourdes De La Rosa
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2019 via mobile

My party and I arrived early in the Santiago...well before check in and the preset arranged transit to and from the hotel at 1030. The hotel was easy enough to find, and upon arrival the service we received was outstanding. From local sights and dinner recommendations to locking in taxis and quickly getting our bags to the room. They made sure my party was comfortable, happy, but most of all spoiled and appreciated as guests and tourists in the area. Everyone was fantastic..the staff and service at this hotel was impeccable. Ramon Colon and Manuel Canela in particular went out of their way to make sure we were good.

Centrally located, a restaurant and casino on the premises, and late check out (because that matters on vacation) I will definitely be coming back

Date of stay: May 2019
Trip type: Travelled with friends
Thank KiyoO2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LourdesDeLaRosa, General Manager at Centro Plaza Hodelpa, responded to this reviewResponded 18 May 2019

Dear Guest!


It is a great satisfaction for us to know that we were chosen for you to stay during your visit in Santiago. Thank you very much for highlighting our town, the kindness of our team. We hope you will continue choose us for your stay in Santiago.


We hope to see you back!





Lourdes De La Rosa
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2019

I am staying at this hotel for six weeks, the staff are wonderful and the food and service in the restaurant is great, Juissa, santa, and Sandra are brilliant and very friendly I would highly recommend this hotel

Date of stay: May 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank I3853KSmicheles
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LourdesDeLaRosa, General Manager at Centro Plaza Hodelpa, responded to this reviewResponded 10 May 2019

Dear Guest!


It is a great satisfaction for us to know that we were chosen for you to stay during your visit in Santiago. Thank you very much for highlighting our town, the kindness of our team and special Mrs. Yulissa Sanchez, Santa Jaquez adn Sr. Sandro Ureña. We hope you will continue choose us for your stay in Santiago.


We hope to see you back!



Lourdes De La Rosa
General Manager

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Reviewed 22 April 2019

I always use this property it is near of everything; stores, banks, restaurants, good transportation, lot of spaces for parking, this property has a casino and I the area is secure, and is near of the monumento De Santiago

Room tip: Nice view and big space
Date of stay: April 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank samuel b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LourdesDeLaRosa, General Manager at Centro Plaza Hodelpa, responded to this reviewResponded 22 April 2019

Dear Guest Samuel!


It is a great satisfaction for us to know that we were chosen for you to stay during your visit in Santiago. Thank you very much for highlighting our town, the kindness of our team. We hope you will continue choose us for your stay in Santiago.


We hope to see you back!



Lourdes De La Rosa
General Manager

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Reviewed 19 April 2019

This is a clean hotel in a very central part of the city. One can walk to many places to shop, eat and see cultural and historical areas in Santiago de los Treinta Caballeros. Also, the staff is amazingly helpful.

Room tip: Rooms are pretty basic, but clean and comfortable.
Date of stay: April 2019
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank VERN P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LourdesDeLaRosa, General Manager at Centro Plaza Hodelpa, responded to this reviewResponded 22 April 2019

Dear Guest!


It is a great satisfaction for us to know that we were chosen for you to stay during your visit in Santiago. Thank you very much for highlighting our town and the kindness of our team. We hope you will continue choose us for your stay in Santiago.


We hope to see you back!



Lourdes De La Rosa
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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