I wasn't going to write a review about the yunque mar hotel in Luquillo but I was convinced by others that everyone has a right to know what they are booking themselves into. I wasn't expecting 4 stars or even 3 for that matter but I was expecting something from yunque mar that resembled the family size room we booked and paid for. In actual fact the room was the same size as the others with an extra bed thrown in. To the hotels credit they supplied fairly new mattresses, shame they didn't buy new sheets that fit them. The room had remnants of hair from the previous guests and at night we found a few small roaches. The yunque mar toilet consistently backed up and each time my husband was directed to the plunger to rectify the issue himself. The yunque mar hotel make no provisions for supplying evening meals, snacks, or drinks despite having a fully functional reception room and industrial kitchen. The yunque mar owner refuses to turn on the air con in the one communal space mostly because he is stingy and has no concept of the small things that add up to making your stay really pleasant or unpleasant. The yunque mar hotel advertises itself as a beach front...the unfortunate fact is that due to coastal erosion the water butts straight up to the hotel wall which means you will need to walk along the backstreets ( with no pavements) and / or highway 3 before you get to a "beach
front" The breakfast was pretty shabby. A consistent choice of scrambled eggs or fried, a piece of ham and toast, orange tang or cranberry drink on polystyrene plates. All whilst fresh oranges were sold by the bushel down the road. They charged us extra at the end of the stay for our child's breakfasts,(three frozen aunt jamima pancakes cooked in the microwave-) despite being booked as a family room and at no point during the stay made any mention of this additional charge. When queried they promised to rectify the charge and then charged us anyhow. Utterly dishonest! In fact the entire bill did not match the pricing I was given on the internet. This was a frequent complaint from quests across the yunque mar hotel! ( so if you decide yunque mar is still for you and you seemingly get some great deal, make sure you phone them and get written confirmation of it. )
But the dishonesty at yunque mar is when I decided I would review the place. My advice is to try and book the sunrise hotel. Alternatively find a villa or parador. Or stay anywhere else and just drive or get a taxi into luquillo!
Without a rental car you will be dependent on taxis, (I can thoroughly advise that Shawn or Keith herrara of luquillo taxi' s are honest, helpful and well priced but for this reason they are also very busy so get in touch with them early if you are not renting a car.)
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- Also Known As:
- Yunque Mar Hotel
- Yunque Mar Luquillo
- Hotel Yunque Mar Puerto Rico/Luquillo