Very amazing place, i had my honeymoon there it was a great experience , clean resort, amazing and professional staff they helped us with everything even the tiny stuff, they are welcoming and very friendly , we booked the princess villa and it deserved every penny .. food, spa, cafe, jet ski all great
Dear Guest,
Thank you for your glowing review! We are thrilled to hear that your honeymoon in the Princess Villa was such a memorable experience. It’s wonderful to know that our staff’s professionalism and friendliness contributed to making your stay special. We’re also delighted that you enjoyed the food, spa, and various amenities.
We look forward to welcoming you back for another exceptional stay.
Warm regards,
Aditya Shamsher Malla
General Manager
We visited The Danna Langkawi in the month of August 2024 and stayed for one week. I literaly did not want to leave. The room was fantastic with a great view over the pool and the sunset. We had a most relaxing and rejuvenating stay. The food was excellent in all the hotel restaurants. I especially appreciated the library, a great place to read and have a nice cup of coffee. The pool was absolutely perfect. All the members of the staff were very friendly and welcoming. I trully hope we will be able to go back some day.
Dear Guest,
Thank you for your heartwarming review! We're so glad to hear that your week at The Danna Langkawi felt like a “heaven on earth” and that you enjoyed every aspect of your stay, from the stunning views and relaxing pool to the dining and the cozy library. It’s wonderful that our team’s hospitality made you feel welcome throughout your visit.
We would be thrilled to welcome you back for another rejuvenating stay in the future!
Warm regards,
Aditya Shamsher Malla
General Manager
We stayed at The Danna for 4 days and our experience has been nothing short of amazing. It was our first time in Langkawi and I believe staying at the Danna has made this trip a truly memorable one.
For context, we are a family of 4 (1 infant, 1 preschooler, 2 adults) and we had booked the Princess Beach Villa for our 4 days/3 nights stay.
-Before arrival-
A week before our arrival, we received a courtesy email from Mr Sabri, the Guest Relations Executive, informing us that we could contact them for any assistance we might need prior to the stay. In hindsight, I believe this was a prelude to the exceptional service that we would eventually receive upon our arrival. Mr Sabri patiently answered all my queries and provided all the information that I requested for in detail, which helped me in planning my trip better so that we could maximize the time we had in Langkawi.
-Arrival-
Upon arrival at Langkawi International Airport, we found the driver and another hotel staff waiting to receive us. The airport transfer is part of the package that we chose. They were both polite and friendly, and they promptly brought us to the hotel which was just about 15 minutes away from the airport. The ride was comfortable and the vehicle was clean and spacious.
At the hotel, the check in process went smoothly and efficiently thanks to Mr Sabri, and we were treated to cold towels, shoulder massages, biscuits and a welcome drink by a few other hotel staff. Mr Sabri was attentive to the fact that we had two young children in tow and suggested we settle in to our villa first and gave us the option of having the hotel tour at a time that is more convenient for us, which we really appreciated. Check in is usually 3pm and we had arrived earlier but they already had the villa ready for us so there was no wait time, which is great when you have kids.
-The villa-
The villa was simply breathtaking. I had seen pictures of it online but it was even more spectacular in real life. The size of the villa was perfect for the 4 of us, the amenities provided were more than sufficient, the room and outdoor areas were spick and span. I was surprised the bedroom could fit an extra single bed and a baby cot in addition to the king bed. This allowed all of us to sleep comfortably at night.
Since it was our boys’ birthday week, I had requested for a simple set up to surprise them, and the hotel did not disappoint. They put up balloons and decorations, and even provided a table of desserts including cake for the birthday boys.
-Dining-
We had planned to dine at the hotel’s restaurants at least once but it was difficult to do so with the 2 kids, so we ended up getting in-room dining for every meal. I loved the fact that we could order anything from the different restaurants’ menus to the villa, and enjoy our meals in the comfort of our villa. We tried a variety of items from the menus (western, indian, chinese, malay cuisines) and honestly, everything was delicious. Food was served hot and promptly (within 30-40 minutes, which I find reasonable), plating was on point, and the staff would arrange the food items nicely for us on the dining table.
-Cleanliness-
Having 2 young kids in tow, one can imagine how messy the villa can get, yet every time we got back to the villa after a day out, the rooms were spotless and organized.
We were also impressed by the fact that the hotel gets the villa’s pool cleaned every 2-3 days, which goes to show how much importance they put on keeping up hygiene and cleanliness in the hotel.
-Spa facilities-
My husband and I both got massages and pedicures done in the comfort of our villa. While there is a private massage room in our villa, we requested to do the pedi and massage by our pool so that we could watch over the kids while they played, and they were happy to oblige. The spa services were excellent, and we truly felt relaxed and refreshed after the massages. Kudos to Ms Kusnul and her team of masseuses who were professional and effective in their tasks.
-Other amenities-
We ordered the floating breakfast for our first morning in our villa, and it was beautifully done. The food was served warm and set up nicely in the pool for us, which made for a memorable dining experience for our family.
We also booked a photography session (Leisure Moments package) with the hotel’s photographer. We were delayed for a quite a while due to the kids, but the photographer still patiently waited and continued with our session despite having another appointment after us.
-Service-
I saved the best feedback for last as I am most impressed by the service and professionalism of the hotel staff throughout our stay, from the doorman to the bellboy, driver, masseuse, guest relations executive, receptionists, etc. Everyone was polite and pleasant to converse with.
One of the first things that I particularly liked was that the staff already knew all of our names upon our arrival and greeted us by name. This may seem like a trivial thing to others but I believe it’s little things like these that instantly adds a personal touch, making us feel at home in The Danna right from the start.
Secondly, I liked the fact that we were connected to the Guest Relations Executive via Whatsapp upon arrival at the hotel. I believe this ease of accessibility to the concierge is what made our stay so fuss-free, with every request or query promptly being attended to with the sending of just one text message.
Overall, to say that we enjoyed our stay at The Danna is an understatement and while we have stayed at other 5 star hotels with great service, the level of service at The Danna far exceeded our expectations, and I believe this is what makes it deserving of its luxury hotel label.
Dear Guest,
Thank you so much for your heartfelt and detailed review of your recent stay at The Danna Langkawi. It was a pleasure to host your family, and we’re thrilled to hear that your experience was nothing short of amazing!
We’re especially pleased that you found our pre-arrival service helpful and that Mr. Sabri made your stay smoother with his attentiveness. The fact that your villa exceeded expectations and provided the perfect space for your family is wonderful to hear. It’s the little things, like the birthday surprise for your boys, that we take pride in delivering to make your stay truly memorable.
It’s also fantastic to know that the in-room dining experience, cleanliness, and spa services met your expectations, and we’re so glad you enjoyed the floating breakfast and photography session. We believe that providing a personalized, fuss-free experience is key to creating unforgettable memories for our guests, and we’re delighted that this made your trip so special.
At The Danna, we strive to make every moment special, and it’s feedback like yours that keeps us motivated to provide the best experience possible.
Thank you once again for your generous compliments, and for choosing The Danna Langkawi for your family’s getaway. We are honoured to have exceeded your expectations and look forward to welcoming you and your family back for many more memorable stays in the future.
Warmest regards,
Aditya Shamsher Malla
General Manager
We are returning guest. And it’s always an exceptional experience at the Danna. The location is spectacular because the hotel has direct access to the beautiful beach. Anything related to the room experience is amazing; good sleep, cleanliness, amenities, the pillow, water pressure; all are thumbs up.
The foods are one of the reasons we come back! The chef are friendly and breakfast is superb.
Special shout to the manager, Mr. Zulfan whose taking care of us too good. His hospitality is stelar.
All the Kolkata’s boys in the morning service. Thank you for being so attentive. I remember Ankit, who make sure i got my less sweet teh tarik. Thank you!
Dear Guest,
It’s truly heartwarming to welcome returning guests like yourself, and we are deeply grateful for your continued trust in The Danna Langkawi. We’re thrilled to know that every aspect of your stay—from the spectacular beach location to the comfort of your room—made you feel at home once again.
Your kind words about our food and the care from our dedicated team, especially Mr. Zulfan and Ankit, mean the world to us. Knowing that their hospitality made your stay even more special is incredibly rewarding for all of us. We will make sure they hear your praise.
Thank you for being such a valued guest. We can’t wait to welcome you back for more unforgettable memories and to continue taking great care of you.
Warmest regards,
Aditya Shamsher Malla
General Manager
The Danna Langkawi is a stunning hotel with great facilities. Five stars plus, plus, plus!
The guest relations executive was the consummate professional. We had an issue with our beautiful room, the Countess Sea View Suite. The Danna Langkawi was very quick to upgrade us to the Princess Beach Villa with a Private Pool, which was amazing. We didn't even request this and they took care everything. The staff were so kind throughout the whole resort and the concierges were extremely helpful in providing information about the island activities. Fruit and Malaysian sweets were delivered to our room when were out, which provided us with a snack for when returned from our outings. This was a welcoming daily touch. The food at breakfast was amazing from variety to quality. We ate so much we didn't need lunch. The head chef was very friendly and asked for constructive feedback, He was approachable and engaging.
It was a dream holiday. We were very privileged to experience the Princess the Beach Villa with Private Pool for 4 of our 5 nights. We would like to thank all the staff and Danna Langkawi Hotel for making this a perfect holiday. Well done! We definitely look forward to coming back and recommend everyone experience this fabulous hotel. It made a remarkable holiday.
The also had a band playing most nights which provided entertainment, and I was able to dance the night away with my wife.
Again, thank you The Danna Langkawi.
Dear Guest,
Thank you for taking the time to share such a glowing review of your stay at The Danna Langkawi. We are thrilled to hear that you had a dream holiday and that our team exceeded your expectations in making your experience memorable.
It is heartening to know that you found our Guest Relations Executive and the entire staff to be attentive and professional. We strive to ensure that every guest feels valued, and I am delighted that we were able to enhance your stay by upgrading you to the Princess Beach Villa with a Private Pool. Your kind words about the room, our culinary offerings, and the little touches like the fruit and Malaysian sweets truly mean a lot to us.
We are also pleased that you enjoyed the entertainment provided by our band and that you and your wife had a wonderful time dancing the night away.
Your feedback is invaluable, and it inspires us to continue delivering exceptional service. We cannot wait to welcome you back for another remarkable holiday.
Thank you once again for your kind words and recommendation.
Warm regards,
Aditya Shamsher Malla
General Manager
