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Reviews (459)
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All reviewshen partycausey farmbridal suitenice hotelcompliments to the cheffood was fantasticrecommend this hotelon arrivalstaff were so friendlylovely townsandwichesfrom start to finishwedding receptionnext morningbooked this hoteljacuzzi bathfull irish
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Reviewed 10 September 2017 via mobile

Wonderful setting A room available for the civil ceremony. Great Service by pleasant highly qualified hand picked staff. Food Delicious. We had an amazing day So relaxed and extremely enjoyable
Thanks
Brokegirl

Stayed: August 2017, travelled with family
Thank brokegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CastleArchHotel, General Manager at Castle Arch Hotel, responded to this reviewResponded 14 September 2017

Dear brokegirl

i was delighted to see you enjoyed the celebrations with us
Thanks fo ryour posting your reciew
Kind Regards
Shirley Brady

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017

This is such a sweet and cosy hotel.... decor is lovely.. rooms are a good size... beds super comfortable... shower excellent....lovely breakfast and dinner was delicious... no complaints... would highly recommend and will definitely visit again....
Also staff were fantastic so friendly and helpful...

  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank anname47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CastleArchHotel, General Manager at Castle Arch Hotel, responded to this reviewResponded 7 September 2017

Dear anname47

Thank you for your lovely review , im delighted you enjoyed your stay with us and got to experience the friendly and wonderful staff here in the hotel
Kind Regards
Shirley Brady
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2017

Went for dinner in the Castle Arch Hotel. Lovely well presented food. Steaks cooked just as ordered as was the starters and desserts. Nice wine list. Very busy place but from the outset we were advised that there was a short delay because it was so busy. Our waiter a lovely young lad who was smiling all the time and clearing tables as he passed. I believe his name is Andrew. One very small comment is the waiters did not wear name badges........

  • Stayed: August 2017, travelled with family
    • Value
    • Service
Thank Jo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CastleArchHotel, General Manager at Castle Arch Hotel, responded to this reviewResponded 31 August 2017

Dear Jo C

Thank you for your lovely review after your recent meal with us. It s always lovely to see the great reviews about the food being great and well presented. I will pass your good comments on to the team in the kitchen. We are working on the name badges at present and hopefully on your next visit you will see this has been solved.
Look forward to seeing you back in Castle Arch Hotel in the near future

Kind Regards
Shirley Brady
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2017 via mobile

Just home from stay at the castle arch hotel. Hotel was very welcoming upon arrival . We soon realised that an error on our part had been made and family had booked into hotel 10 mins away.

I spoke with staff and they did all they could in a very prompt manner to get booking changed . The other hotel was fully booked for our first night but available for second evening . Hotel advised me on excatly how to go about amending booking on booking.com.
The next day i was met with staff member linda who went over and above to ensure that we did not lose out on any money.
We checked out moved hotel and received an email same day regards refund . Since arriving home i have been contacted by linda who has arranged all with the accounts department.
Thank you to all staff for help.
Hotel is very clean we had sunday carvery lunch this was delicious and breakfast the next morning was a freshly cooked which was a delight as we are not fussed on buffet/self serve breakfast as its difficult for my eldery parents to manage .

Stayed: August 2017, travelled with family
1  Thank Rosin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CastleArchHotel, General Manager at Castle Arch Hotel, responded to this reviewResponded 25 August 2017

Dear Rosin H

Thank you for taking the time to post your review after your recent stay with us. I was delighted to see that you were looked after by the staff and you suffered no loss . We hope to see you back in Castle Arch Hotel in the near future
Kind Regards
Shirley Brady
General Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2017 via mobile

A group of us stayed here for one night recently and really enjoyed our stay. We booked directly with the hotel by phone and Jackie couldn't have been more helpful. We arrived and were met by another lovely lady who dwelt with us promptly but made us feel very welcome. Rooms are lovely and clean and even have Barry's tea !! After we settled in we went down to the bar where we enjoyed a few drinks and weren't rushed out !! Breakfast next morning was freshly cooked and lovely. Would definitely recommend

Stayed: August 2017, travelled with family
Thank KKgal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CastleArchHotel, General Manager at Castle Arch Hotel, responded to this reviewResponded 21 August 2017

Dear KK gal1

Thank you taking the time to post your review about your recent stay with us at Castle Arch Hotel. I was delighted to see you all enjoyed your stay with us ,
We look forward to welcming you all back in the near future
Kind Regards
Shirley Brady
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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