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Reviewed 27 June 2018

Stayed in June for a week, a bit disappointed when realised RCI guests can only have accomodation everything is payed additionally, in the end as a RCI member we get only a standard 3star hotel accomodation.
RCI should revise the criteria to Grant the Gold Crown award

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
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Review collected in partnership with RCI
Thank PedroGameiro2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2018

Pro: thermal bathes were good, even if a renovation would be welcome

Cons: hotel and service: Appartement/hotel rooms not renovated since the 60s, 1 broken bed, food at restaurant is poor aside from local dishes (had my worst fish ever, even frozen, was beyond eadable) and service is terrible.

Conclusion: go to the pool, but don't stay at the hotel and avoid their restaurant at all cost

Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
1  Thank frequenttraveller790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2018

If you dream of a classic Hotel with rooms for hire pass your way: it's more the location of a small appartment with two shower-rooms, a saloon, a kitchen and two rooms to sleep. Rather disturbing but quite comfortable. As the "Hotel" spans over 5 or more houses it's rather difficult to orientate and there is much to walk from the room to the swimming pools. So not a bad stay but more an appartment rent than a hotel (and there is no room-service which is quite annoying).

Room tip: Accessibility is quite problematic due to several houses to spot
Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank claudehayoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2018

This hotel offers a really good vacation experience if you don't mind paying extra for everything. As RCI member you are entitled only to sleep there and you would have to pay extra for any activity offer by the hotel (i.e. access to the pools/thermal waters/pool towels/bathrobes, etc.) They ask you to accept the inventory in the unit or report any missing item within a day, otherwise you agree with the inventory. If done properly, would take over an hour to count utensils/plates, pans, etc. and not the ideal start of a nice holiday. Also the assigned units for RCI members are the least attractive ones regarding of being on low season. The hotel overall has a great service and the nature around is breath taking so if you don't mind these minor issues or are willing to go with them is a nice place to visit.

Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
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Review collected in partnership with RCI
1  Thank igorsepu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2018

Excellent thermal destination, fantastic infrastructure (SPA was in repair mode), Really good Restaurant, great service from Food & Beverage staff, Interesting menu.

To Improve - Just one guy in reception desk, was lacking of proactive and customer service oriented skills.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank JulioCHS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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