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CarlosJrNYC
New York City, New York

Perfect Vacation in Hot and Sunny Nannai

5.0 of 5 bubblesReviewed 21 May 2024via mobile
We spent 7 nights at Nannai. From booking till departure, we had great communication with their team.

We were given the option to upgrade our room, and ended up with a beautiful seafront villa / bungalow with a private pool. The master villa was nicely appointed, with a Nespresso coffee maker, mini bar, waters, wines, beers, snacks… Linens were delightful, plenty of towels and great amenities in the bathrooms (all by L’Occitane). The villa was very clean, and whatever we needed was promptly brought to us (extra towels, waters, etc).

The resort is beautiful and compact, and no villa/room is more than a 2 minute walk from the main pool and restaurants.

The main restaurant serves an enormous and very tasty breakfast buffet, with the option of some made-to-order items: egg dishes, tapioca dishes (think crepes, but the crepe is made of tapioca which is a local item that happens to be gluten free and DELICIOUS). Tons of different fruits, breads, cakes!!!, cold cuts, juices, yogurts, coffees… a lavish experience every morning. And, sparkling wine available everyday as well :-)

Lunch is served in the main restaurant, at the “a la carte” restaurant Tia Tê, and at Salero (which is a small beachfront spot that serves Spanish-centric foods and tapas). Lunch is not included (extra charge). We had lunch at Salero everyday. You cannot beat the views you get at Salero! And, although their lunch menu is not too large, you can hang out there and order from the other restaurants’ menus as well. The gem of Salero is their main-man, Valdir - such a sweet guy that quickly became a friend during our stay. Nothing was too much trouble for him, he always made us feel spoiled and catered to, and had so many fun stories to tell. We miss him! His colleagues Abraão and Estevam were also so courteous and pleasant.

Dinner was served at the main restaurant every night. Buffet style, with a few cook-to-order options: the grill station (with a big variety of meats and seafood to choose from), the pizza and pasta station, and the sushi station. Tons of different hot dishes and salads to choose from every evening. The sushi was surprisingly VERY good (simple rolls, but always very tasty). Dinner is included in your daily rate, but drinks are not. We found the wines to be reasonably priced, and there was a big selection to choose from, covering every wine geography of the world. We mostly chose to try the Brazilian options, which was a nice surprise, as they were all excellent. There was live music every night. It was always tasteful, never too loud.

Every evening before and after dinner, we would go to the bar that’s adjacent to the main restaurant to have a cocktail. The bar/lounge area is beautiful and lights up amazingly at night, with gorgeous furniture and decor. The head bartender, Karine, was another friend we made during our trip. She is so pleasant, and incredibly talented! She has a few cocktails on the menu that are her own creation (try the “invisible”!! Such a nice drink…!!). The hotel has invested a lot in her skills, she travels the world to compete in mixology tournaments, and recently won a competition in Spain with her “invisible” drink. She also made every classic cocktail perfectly: caipirinha, daiquiri, margarita, cosmo, whisky sour, Negroni, dry martini, you name it, she knew them all and made them better than most bartenders from back home in NYC (we tried them all :-) ). We truly miss our nights with Karine. Her back-up bartender, Alisson, who was there on her night off, is also very talented. We met a lot of the other guests at the bar and made some great new friendships along the way.

The a-la-carte restaurant, Tia Tê, is a great option to add diversity to the dinners, especially for those staying for many nights. They have a lot of regional food options that are worth trying: moqueca, octopus, fishes and crustaceans. They even had fresh/live lobsters one evening. Carlos was our go-to guy at Tia Tê, and he also treated us like family, making our dinners a fantastic experience.

The beach is small but nicely taken care of, with drink and food service available. We enjoyed our morning beach walks from the hotel, going to the right until you get to “Cupe” beach, which is a nice 30min stroll away, so there-and-back gave us a nice 1hr walk every day. You can keep going if you so wish as the beach is so long… I believe if you walk 1hr to the right you hit the town of Porto de Galinhas, but we did not go that far.

We came in May, and it was hot and humid. Crazy rain storms in the overnight hours (which were fun to watch and hear!), and lots of sun during the day (with a quick rain shower here and there, but the sun would always come out). VERY humid - those that like tropical weather will be in heaven here.

We noticed many repeat customers at the hotel. We met a nice couple that have been coming every year for the past 10yrs! Also met some couples in their honeymoon. And there were many families with kids, although we never felt bothered by the kids, the layout of the hotel is such that it gives everyone a corner of their own. We saw a kids club close to the shop and tennis courts. Overall, we always felt a sense of privacy whenever we wanted that. The guests are overwhelmingly from Brazil, we saw very few non-Brazilian guests.

The hotel arranged round trip transportation from the airport (it’s a short 40-50min ride). And we were lucky enough that our room was not booked the day after our departure, so they allowed us to have a late checkout, making our departure much less stressful.

All in all an excellent experience, and we cannot wait to bring our family to Nannai the next time we come!
Date of stay: May 2024
Trip type: Travelled as a couple
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Nannai Resort Spa, Gerente geral at NANNAI Muro Alto, responded to this review
Responded 31 May 2024
Hello Carlos

Thank you for sharing your detailed and delightful experience with us! It's wonderful to know that you enjoyed such a pleasant stay at NANNAI.

We were honored by the compliments on our breakfast and dinner in the main restaurant, and especially on the service at Salero, where Valdir, Abraão and Estevam made their stay even more special. It's great to know that the lunch options and view of Salero were part of your happy memories.

It was a pleasure to welcome you and we look forward to your next visit, also bringing the family to more unforgettable moments at NANNAI.

Come back whenever you miss it.

Fondly,
NANNAI family.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 25 August 2023

A truly luxurious resort that goes the extra mile in every department - they made our honeymoon stay very special and memorable by providing a number of complimentary services and items like breakfast in bed, free spa pass, cocktails at dinner and a parting gift of a nice guava candy cake. Allana and Victor, the Quality Assurance Manager and host, were amazing, providing a great service in English as we didn’t speak Portuguese and catered for our dietary requirements perfectly.

They keep you well fed with an awesome breakfast spread, an afternoon tea and big variety for dinner.

Nice gym, tennis courts and beach tennis facilities too. Would recommend getting the private Villas (with Garden View) at the back of the resort as they are a bit more secluded for privacy.

Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Vasu A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nannai Resort Spa, Gerente geral at NANNAI Muro Alto, responded to this reviewResponded 25 August 2023

Hello, Rasu!

Welcoming warmly is our mission. We are thrilled to receive such a heartfelt review! Feedback like this brings us joy! Our team pours love into every detail, and comments like yours are truly rewarding for us.

We're truly delighted to hear that your honeymoon was made special and memorable at NANNAI. It's wonderful to know that you enjoyed our services and thoughtful gestures.

Our team will be touched by your kind words. They went above and beyond to cater to your needs, ensuring you and Sophia cherished every moment. Our aim will always be to provide delightful and diverse experiences.

Thank you for choosing NANNAI to celebrate this special occasion, and we look forward to welcoming you back soon for more memorable moments.

Warm regards,
NANNAI Family.

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Reviewed 16 August 2023 via mobile

It was one of the greatest stays ever at an all inclusive resort. The staff was excellent (everyone of them) and the facilities amazing. It was a wonderful stay. We will be back for sure. The hotel has everything you might need and if the don’t have it, they will outsource to great companies. You can’t go wrong if you choose Nannai!

Date of stay: August 2023
Trip type: Travelled as a couple
Thank I6716RZmartinb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nannai Resort Spa, Gerente geral at NANNAI Muro Alto, responded to this reviewResponded 16 August 2023

Hello Martin,

We are very happy and honored to know that we were able to provide you with the best experience.

The NANNAI family loves to take care of every moment, making it unique and special, after all, our mission is to create special memories in the minds and hearts of our guests.

Our greatest joy is to see that you felt welcomed and well taken care of by our Family.

Warm regards,
NANNAI Family.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2023 via mobile

Nannai is an amazing hotel. Excellent for a family vacation. The property is beautiful, charming and lots of nature. The rooms are spotless clean and comfy. The staff is friendly, caring and made us feeling like home. They have bilingual staff members who helped us during our stay. Be prepared to eat a lot haha the food is wonderful, there are great variety for all the tastes.
I want to thank the team for the great stay.

Room tip: July-August are raining months. However the hotel has good structure for indoor activities.
Date of stay: July 2023
Trip type: Travelled with family
Thank fabi_scs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nannai Resort Spa, Gerente geral at NANNAI Muro Alto, responded to this reviewResponded 11 July 2023

Hello, Fabi.

Our mission is to provide an impeccable experience for our guests, and we are happy to hear that we have succeeded.
We prepared everything with lots of love and care, to make your days at NANNAI impeccable.

Come back whenever you miss it.

Fondly,
NANNAI family.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2023 via mobile

We are always planning our next Nannai visit. This is our second home, and gets better each time. There is always some kind of new thing. The bath tub, the pool , the lights, the food. They are even inviting chefs for special nights.
Another chapter is the kindness of all employees . From the reception to the cleaning . If you need something extra, don’t worry. They will bring you - a medicine, the tv , a special food.
This time it was my husband and marriage celebration , and it was just perfect - with cakes , congratulations and Veuve Clicquot .
We really love this amazing , beautiful place.

Date of stay: July 2023
Trip type: Travelled with family
1  Thank nrgBrasil
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nannai Resort Spa, Gerente geral at NANNAI Muro Alto, responded to this reviewResponded 10 July 2023

Hello, nrgBrasil.

Writing special memories in the mind and heart is our mission, and we are very happy to know that your stay with us was so pleasant. Our essence is always to seek to propose unique experiences, and it is gratifying to see that we are on the right path!

May the days lived here be eternalized in your life, and may you come back whenever you miss them.

See you soon!

Fondly,
NANNAI family.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2023 via mobile

It’s a great resort, the best in Pernambuco.
Everything is clean and organized. The garden is beautiful.
The staff is very nice.
The food is delicious and we stayed in a very good apartment.
I would go back there and would recommend this resort to anyone out there.

Room tip: Bring bugs repellent and be prepared for the sun
Date of stay: April 2023
Trip type: Travelled as a couple
Thank FrequentFlier816375
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nannai Resort Spa, Gerente geral at NANNAI Muro Alto, responded to this reviewResponded 4 May 2023

Hello, FrequentFlier816375,

We are glad to know your experience here with us was pleasing and welcoming. Our team will always treat our guests with affection and attention to every detail, making your stay at NANNAI charming and unforgettable.

Come back whenever you miss it, see you soon!

Fondly,
NANNAI family.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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