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Novotel Glen Waverley
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Reviews (1,152)
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94 - 99 of 1,152 reviews
Reviewed 8 June 2017 via mobile

Easily spotted when driving. Near other food places. Plenty of free public carpark and later discovered also right beside train station. I drove and found parking easy. Nice place, friendly and polite staff. Clean and accessible. Attended a business seminar at Novotel Glen Waverley, will definitely recommend it to friends.

Stayed: June 2017, travelled on business
Thank Lovefoodtravelalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Novotel Glen Waverley, responded to this reviewResponded 14 June 2017

Hi Lovefoodtravelot,
Thank you for taking the time to review our hotel on Trip Advisor.
I am thrilled that you enjoyed your stay with us so much, in particular the rooms, friendly service provided by our staff and to add the cherry on top, location.
Thank you for your loyalty towards Novotel Glen Waverley.
The entire team looks forward to your next visit.
Warm Regards,
Andrew Maynard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2017

We hose this hotel as it seemed to be the closest Accor hotel to the Yarra Valley wineries. The reception staff were very welcoming and professional. Our room was very clean and comfortable. The hotel dealt with a minor problem of the hot water system breakdown in an exemplary manner. I was impressed with the location and the number of restaurants nearby.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank debbieonholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Novotel Glen Waverley, responded to this reviewResponded 8 June 2017

Hi debbieonholiday,
Thank you for taking the time to review our hotel on Trip Advisor.
I am thrilled that you enjoyed your stay with us so much, in particular the rooms, friendly service provided by our staff and to add the cherry on top, location.
Thank you for your loyalty towards Novotel Glen Waverley.
The entire team looks forward to your next visit.
Warm Regards,
Andrew Maynard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2017 via mobile

I have stayed at this hotel twice now and experienced super service both times.

On the second occasion the heating in my room had broken down and Adam in maintenance and Pippa from reception both took ownership to sort this out and when the room got no warmer immediately moved me to a different room.

The entire experience was easy and straightforward. Both members of staff were delightful.

The hotel is comfortable and the rooms are well appointed. Beds are very comfortable and the showers are powerful (often taken as a given in hotels - but not always provided!)

Room service has also been prompt and tasty.

This is a brilliant hotel and I'm already looking forward to coming back.

Stayed: May 2017, travelled on business
1  Thank Inspired_phil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Novotel Glen Waverley, responded to this reviewResponded 14 June 2017

Hi Inspired_Phil,
Thank you for taking the time to review our hotel on Trip Advisor.
I am thrilled that you enjoyed your stay with us so much, in particular the rooms, friendly service provided by Pippa and Adam and to add the cherry on top, location.
Thank you for your loyalty towards Novotel Glen Waverley.
The entire team looks forward to your next visit.
Warm Regards,
Andrew Maynard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2017

On arrival found a personalized car parking spot waiting for me. Then had an upgrade. Very happy with the staff and overall experience of the Novotel GW. Would recommend it to anyone working in this area on a business trip.

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank jaynlea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Novotel Glen Waverley, responded to this reviewResponded 8 June 2017

Hi Jaynlea,
Thank you for taking the time to review our hotel on Trip Advisor.
I am thrilled that you enjoyed your stay with us so much, in particular the rooms, friendly service provided by our staff and to add the cherry on top, location.
Thank you for your loyalty towards Novotel Glen Waverley.
The entire team looks forward to your next visit.
Warm Regards,
Andrew Maynard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2017

Very comfortable, well laid out room with good onsite facilities, plus restaurants close by that were outside of the hotel. Bircher muesli breakfast was exceptional. Service was a little slow, but friendly and fine so long as you had some time on your hands.

  • Stayed: May 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Amy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Novotel Glen Waverley, responded to this reviewResponded 8 June 2017

Hi Amy w,
Thank you for taking the time to review our hotel on Trip Advisor.
I am thrilled that you enjoyed your stay with us so much, in particular the rooms, friendly service provided by our staff and to add the cherry on top, location.
Thank you for your loyalty towards Novotel Glen Waverley.
The entire team looks forward to your next visit.
Warm Regards,
Andrew Maynard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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