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Savings alert! 14% below average rates

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Reviews (341)
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All reviewsla nonnael mirador restaurantadult restaurantpremium restaurantpool barpremium guestsadults only sectionpremium areaadult only poollos jameosbathrobes and slippersa la carte mealseparate poolespresso machinewhole complexhalf boardbalinese beds
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Reviewed 27 July 2017

hotel awsome very nice and clean on arrivial 18/07/2017 guy was great attitude and friendly very helpful food excellent but at times not much in choices of food but enjoyed hotel room amazing adults spik and span clean spa amazing do it i would recommend hotel 100 percent do it from trev harrogate north yorkshire

Room Tip: excellent rooms omg
  • Stayed: July 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank lizmB4162GM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lanzarotedireccion, Director General at Elba Premium Suites, responded to this reviewResponded 28 July 2017

Dear lizmB4162GM,

Thank you for finding time to share your review about the ELBA Lanzarote Royal Village Resort & ELBA Premium Suites

We truly appreciate your kind and warm words regarding the service provided by the hotel and we were happy to learn that you enjoyed a unique location.

Thank you very much for the compliments of the great team staff and that you had an great holiday.

It is nice to know that you had a relaxing holiday and that you have chosen us.

Comments like yours inspire us to work with even better enthusiasm and passion!

We hope to have the pleasure of welcoming you back again.

Best regards

Thomas Lause
General Manager
ELBA Lanzarote Royal Village Resort & ELBA Premium Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2017

Went with family and friends,we had 3 apartments all together,rooms were clean and the food was good.Plenty of things going on for the children ever day,over the place was lovely and would go back again well worth the money.

  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Kay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lanzarotedireccion, Director General at Elba Premium Suites, responded to this reviewResponded 28 July 2017

Dear Kay K,

Thank you for finding time to share your review about the ELBA Lanzarote Royal Village Resort & ELBA Premium Suites

We truly appreciate your kind and warm words regarding the service provided by the hotel and we were happy to learn that you enjoyed a unique location for the family with friends.

It is nice to know that you had a relaxing holiday and that you have chosen us.

Comments like yours inspire us to work with even better enthusiasm and passion!

We hope to have the pleasure of welcoming you back again.

Best regards

Thomas Lause
General Manager
ELBA Lanzarote Royal Village Resort & ELBA Premium Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2017

The hotel is just outside Playa Blanca although the hotel puts on a bus to and fro.
A perfect family holiday with our son and his family. Our suite was very spacious with a nice outside area. Little extras were included such as tea and coffee facility topped up each day and the television gave English Channels. There were a number of swimming pools with slides and fun features. There was a minidisco club for the young ones and entertainment at 9.30 for adults. The food was of a reasonable standard although not connosieur standard. The staff were efficient and friendly.

Room Tip: They all seemed good, ours was quiet and not far from pool and reception
  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank patstanrichardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lanzarotedireccion, Director General at Elba Premium Suites, responded to this reviewResponded 25 July 2017

Dear patstanrichardson,

Thank you for finding time to share your review about the ELBA Lanzarote Royal Village Resort & ELBA Premium Suites

We truly appreciate your kind and warm words regarding the service provided by the hotel and we were happy to learn that you enjoyed a unique location

It is nice to read that you had a relaxing holiday and that you have chosen us.

Thank you very much for the compliments of our staff .

Comments like yours inspire us to work with even better enthusiasm and passion!

We hope to have the pleasure of welcoming you back again so you can have a nice holiday again.

Best regards

Thomas Lause
General Manager
Elba Lanzarote Royal Village Resort & Elba Premium Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2017 via mobile

On arrival was upgraded to premium suites thank you management the suites are at a very high standard and cleaned daily the pool and restaurant/bar area is excellent and the staff work so hard to make your holiday special especially Andres Anna and Esther a big thank you the restaurant is very good always a great choice my partner loved the fish always plenty of different types great food this hotel is definitely a four star don't let the negative reviews put you off this is a great hotel hope to return soon thank you ELBA for a brilliant holiday

Stayed: June 2017, travelled as a couple
2  Thank Stephen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lanzarotedireccion, Director General at Elba Premium Suites, responded to this reviewResponded 24 July 2017

Dear Stephen W,

Thank you for finding time to share your review about the ELBA Lanzarote Royal Village Resort & ELBA Premium Suites

We truly appreciate your kind and warm words regarding the service provided by the hotel and we were happy to learn that you enjoyed a unique location

It is nice to read that you had a relaxing holiday and that you have chosen us.

Thank you very much for the compliments of our staff and in concrete of Andres ,Anna and Esther.

Comments like yours inspire us to work with even better enthusiasm and passion!

We hope to have the pleasure of welcoming you back again so you can have a brilliant holiday again.

Best regards

Thomas Lause
General Manager
Elba Lanzarote Royal Village Resort & Elba Premium Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2017

We joined another party at this hotel for a 50th Birthday.
We booked for a week half board the breakfast and evening meals were fantastic in choice and quality.
Our waiter Andres Escobar make us feel very special and really looked after us and the Chef at breakfast Manuell cooks a great omelette has such a broad smile every morning and is so friendly.
We booked the adult only section although the family part is as good we also made use of the fantastic spa and free gym.
The drinks are average cost and are booked to your room, Alex at the main bar does a good cocktail.
We can’t fault this Hotel or its staff they are all very friendly.

Room Tip: Adult premium suites if you don't have children rooms have your own terrace garden
  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank kevj49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lanzarotedireccion, Director General at Elba Premium Suites, responded to this reviewResponded 17 July 2017

Dear kevj49,

Thank you for finding time to share your review about the ELBA Lanzarote Royal Village Resort & ELBA Premium Suites

We truly appreciate your kind and warm words regarding the service provided by the hotel and we were happy to learn that you enjoyed a unique location

It is nice to read that you had a relaxing holiday and that you have chosen us.

We are pleased to read that you had a nice 50th birthday with friends in our hotel.

Thank you very much for the compliments of our staff and in concrete of Andres and Manuel.

Comments like yours inspire us to work with even better enthusiasm and passion!

We hope to have the pleasure of welcoming you back again so you can chill out again.

Best regards

Thomas Lause
General Manager
Elba Lanzarote Royal Village Resort & Elba Premium Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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