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Marconfort Atlantic Gardens Bungalows
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Reviews (1,551)
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All reviewspool areaevery other dayplenty of sunbedsrelaxing holidayanimation guyplenty of choicemusic quizon tapamstel beerevening entertainmentair consea frontmet some lovely peoplebbc world newssaladaverage ageself service
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Reviewed 17 March 2018 via mobile

So the reviews on this property are pretty good for a 3 star.
We checked in rather late, 915pm, so missed dinner however they had plated us up a cold salad and meats, better than nothing, however the staff member in the restaurant was quite abrupt to us saying they were shut, not a great start!
The bungalows are scattered around and right down towards the beach, ours was near the pool. They are pretty basic, if not needing a little makeover due to looking a little worn, but very clean. Air con in the living room and a fridge, also tea and coffee making facilities. The beds are some of the best I’ve slept on as they are memory foam. The shower has hot water most of the time, as it has its own boiler but the shower is far from powerful and needs replacing.
Great selection of food during the day and evening. Snacks not great and in the aft you have to order them which unless your told you wouldn’t know. Evening snacks are terrible, ham and cheese sandwiches and croissants filled with coleslaw!!!!! Weird I know.
The worst thing for me about all inclusive is the drinks, I loath local brands, I only drink vodka, and the soft drinks are from one of those dispensers that have NO fizz or taste, so I bought my own coke from the supermarket.
Staff are generally lovely and helpful and seem to mix with the guests. They do not provide pool towels so bring your own, and as usual everyone reserves their sun beds before 8am. The evening entertainment is pretty rubbish but some seem to like it more than others, especially after a few drinks!
If you like walking and need to get your steps up on your Fitbit or whatever else you use this is the perfect place to be. You can walk MILES either way. Towards the port takes the longest time, 25 mins for slower walkers, and it’s not flat but up and down a hilly promenade with lots of big hotels. If you go towards the lighthouse then that’s flatter and a nice walk, again there isn’t much there apart from more hotels. We got a taxi into playa Blanca by taxi and was 5 euros. Plenty of shops and restaurants and duty free shopping. There is also a water park about 5 mins from the Atlantic Gardens.
We also tried to keep our room on but that’s seems a no go area by all accounts, we were quite happy to pay but they always seem to have someone going in and I think they just want the hassle.
All in all a nice quiet property that needs a bit more TLC to bring it up to date with great staff and food!!!

Stayed: March 2018, travelled with family
1  Thank jazygirl66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticGardens, Director at Marconfort Atlantic Gardens Bungalows, responded to this reviewResponded 18 March 2018

Dear Guest, jazygirl66,

From Playa Blanca and enjoying another day in Paradise we greet you cordially.

We want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday and, for taking a few minutes of your time to share your experience with us,It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you have just done.

Thanks also for your comments and remarks. It is nice to know that you enjoyed your stay at Marconfort Atlantic Gardens. It makes us feel very proud because we work very hard every day in order to deliver a perfect stay for you and all our guests, and achive your expectations, that is why we also want to thank them for their hard work, they all do a fantastic job and they are a big credit for the Hotel.

Our aims are that you conect with us, with others visitors and mainly with yourself. That you can get rid of your daily routine at work full of emails, stress and pressure and have a time for just do simply things like talk to other people, read, enjoy the sun and the sea,enjoy the silence and the company having a wine looking at the pool or gardens...do you really need anything else?

You experienced what we want to give, what we try to offer to our guest, the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.

We look forward to welcoming you home soon it will be a pleasure to attend you again and count you amongst the many happy Marconfort Atlantic Gardens guests.We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you.

Best regards,
José Ángel Gil Parrilla.
Manager Marconfort Atlantic Gardens.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2018

My wife and I have just recently returned from a most wonderful and restful holiday for which we are most grateful to all the smiling, hard-working staff at the Atlantic Garden Bungalows. It was so enjoyable early on, we soon decided to ask if we could extend our stay - we never wanted to leave ! Luckily for us, the receptionist kindly agreed to our request. The location, the food, accomodation, activities, entertainment, amenities, friendliness, etc, etc were such terrific value. It was very easy to understand why so many guests return so frequently. MUCHAS GRACIAS.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
5  Thank FairbanksSwindon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticGardens, Director at Marconfort Atlantic Gardens Bungalows, responded to this reviewResponded 17 March 2018

Dear Guest,FairbanksSwindon,


From Playa Blanca and enjoying another day in Paradise we all want to greet you cordailly.

¡Muchas gracias a usted! Many thanks to you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you have just done.

Thanks also for your great post.It is a pleasure for us to know that you enjoyed a wonderful and restful holiday among us at Marconfort Atlantic Gardens. It is great and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank them for their hard work, they all do a fantastic job and they are a big credit for the Hotel.

It makes us very happy to know that you could extend your stay, you were really very lucky as normally we are full!. Remember that we offer to our guest our M4U Loyalty Program, just have a look to our website and you will have all the info about discounts, prizes...

We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.

Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.

We look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests.We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you.

You know now that Your Relax and Rest are Our Passion!

Best regards,
José Ángel Gil Parrilla.
Manager Marconfort Atlantic Gardens.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2018 via mobile

We had a fantastic time in February and have rebooked for September, the whole experience was the best, great food, great pool area, just totally relaxed, can’t wait to go back, the food was second to none, I can’t recommend this place enough if it’s relax,having a chill out, and eating WOW

Stayed: March 2018, travelled as a couple
Thank Jackie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticGardens, Director at Marconfort Atlantic Gardens Bungalows, responded to this reviewResponded 14 March 2018

Dear Guest,Jackie F,

Now you know that Your Relax and Rest are Our Passion!.

We all want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you have just done.

Thanks also for your great review.It is a pleasure for us to know that you enjoyed a brilliant holiday among us at Marconfort Atlantic Gardens. It is fantastic and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank them for their hard work, they all do a fantastic job and they are a big credit for the Hotel.

It makes us very happy to know that you would like to return as this is one of our most important aims when we come to wirk..Remember that we offer to our guest our M4U Loyalty Program, just have a look to our website and you will have all the info about discounts, prizes... We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.

Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home.

As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. We look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests.We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you.

Kind regards,
José Ángel Gil Parrilla.
Manager Marconfort Atlantic Gardens.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2018

We have just returned from a 7 night stay. Overall we were very impressed with the Atlantic Gardens.

As some other reviewers have stated, the rooms could use a little bit of updating, but they are comfortable, and above all clean, with tea making facilities, a fridge and some bathroom toiletries provided. The pool area and gardens are kept in excellent order by the ground staff, and there is no loud music blaring, making for a relaxing day by the pool. The receptionists are very helpful and knowledgable, and the bar / waiting staff are excellent. In particular, Paco and Aderiene (I'll apologise, as I'm not sure I've spelt her name correctly) who keep your wine glasses topped up every time they walk past your table.

All buffet meals have a wide choice available, and all food is to a good quality. The all inclusive drinks are local brands and again to a passable standard. There are other options available, some, but not all with a small supplement for all inclusive guests. (Bailieys for example was a 1 Euro supplement, whereas Larios Gin and Veterano Brandy were free). You certainly get good measures too! Beer, hot and soft drinks are all self service during the day.

Daytime entertainment is low key, and Kassie the entertainment staff was good fun. She learnt your name very quickly, and enjoyed practicing her language skills on different nationalities of guest.

My wife and I were travelling with my elderly parents. My mother has mobility issues so requires the use of a motability scooter as she can only manage a few steps. She was able to drive around the complex with ease and only had to manage a shallow stair in certain areas. One of the pools can be accessed by a shallow ramp, so again people of reduced mobility have access to swim.

The ground staff even rearranged the flag stones outside of her bungalow so that she was able to ride her scooter right to the door, and not walk in. That was certainly going the extra mile.

Things that you should be aware of:
Safety Deposit Boxes are not complimentary, and charged at 18 Euros per week.
There are no pool towels provided.
The rooms are only cleaned every second day.

Hence I've not given the full 5 star review.

These are not in anyway criticisms of Atlantic Gardens, just factual observations, and with the overall quality of the resort being on the whole excellent, my wife and I are considering returning late 2018 / early 2019 for a winter sun break.

  • Stayed: March 2018, travelled with family
    • Value
    • Rooms
    • Service
5  Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticGardens, Director at Marconfort Atlantic Gardens Bungalows, responded to this reviewResponded 13 March 2018

Dear Guest,John P,

Now You know that Your Relax and Rest are Our Passion!.

first of all we want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday again, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you have just done.

Thanks also for your great post.It is a pleasure for us to know that you enjoyed your stay among us at Marconfort Atlantic Gardens. It is great and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank them for their hard work, they all do a fantastic job and they are a big credit for the Hotel. From Irene and her staff at reception they try to give you the warmest welcome to the hotel, Iñaki and all the waiters try to make you enjoy your meals and Manolo in the kitchen they all try that you return home with some more weight! and Reme and Pablo both they try their best with their teams to give you peace and quietness at your room and common areas. Costi, the one person animation team tries his best to make you laugh and do funny activities during your stay, and then you can put off some weight also.

It is very pleasant for us to know that you are considering returning. Remember that we offer to our guest our M4U Loyalty Program, just have a look to our website and you will have all the info about discounts, prizes...

We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.

Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.

From the sunny Playa Blanca and enjoying another day in Paradise all the staff takes this opportunity to greet you cordially and we look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests.We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you.

Yours faithfully,
José Ángel Gil Parrilla.
Manager Marconfort Atlantic Gardens.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2018

Just back from 11 nights. Everything about this place is fab. Yes the bungalows may need a bit of updating but as we were only sleeping in them it was of no concern. They are set in attractive, peaceful gardens. The staff are amazing, everyone of them. The food was plentiful, tasty and there was always a great choice. The entertainment was fine. Not everything was to our taste however if someone is happy to entertain me then I am happy to be entertained, if not you can always leave,sit outside and have a nice drink. If we go back to Lanzarote this is definitely where we will stay.

  • Stayed: February 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank 53mariet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticGardens, Director at Marconfort Atlantic Gardens Bungalows, responded to this reviewResponded 13 March 2018

Dear Guest,53mariet,

You know now that Your Relax and Rest are Our Passion!.

first of all we want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you have just done.

Thanks also for your great post.It is a pleasure for us to know that you enjoyed your holiday among us at Marconfort Atlantic Gardens and that you found everything about the hotel to be fabulous.It is great and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank them for their hard work, they all do a fantastic job and they are a big credit for the Hotel.

It makes us very happy to know that you will visit us in case you return to Lanzarote as this is one of our most important aims when we come to wirk..Remember that we offer to our guest our M4U Loyalty Program, just have a look to our website and you will have all the info about discounts, prizes...

We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.

We look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests.We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you.

Now you now that your relax and rest are our passion!.

Best regards,
José Ángel Gil Parrilla.
Manager Marconfort Atlantic Gardens.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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