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Edcel L
Santa Clarita, California

Awesome All Around.

Review of Awesome Hotel
5.0 of 5 bubblesReviewed 9 Sept 2023via mobile
The facility is clean, spacious & perfectly designed. The location is great. The food and service are wonderful. The smiling and very helpful staff lived up to the resorts’ name; especially Khrea at the front desk and Maggie at the dining area. We will definitely recommend Awesome Resort to our friends.
Date of stay: September 2023
Room Tip: Check in and check out on weekdays to avoid traffic snarls.
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Awesome Hotel, Marketing at Awesome Hotel, responded to this review
Responded 12 Sept 2023
Thank you, Edcel, for sharing your Awesome Hotel experience. It is our pleasure to know that you had a wonderful stay with us. We will surely let our staff know of your commendations. Hoping for your next visit! You may follow our social media pages to stay updated with our latest offerings and promos. Have a great day!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (249)
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    Traveller rating
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    Traveller rating
    148
    62
    23
    5
    11
    Show reviews that mention
    All reviews the check in process la union recommend this hotel to anyone green lawn long weekend rooms are spacious free breakfast swimming pool is an overnight stay ceiling fan family room sunset surfing jacuzzi poolside waves closet
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    10 - 15 of 249 reviews
    Reviewed 8 September 2023

    We are a group of Australian women who had a 5-night luxury getaway at this extremely comfortable, modern hotel sharing a three-bedroom apartment with balconies looking out to the sea.

    The rooms and facilities are clean, spacious and well serviced. The staff are welcoming, polite and well trained. The restaurant has an excellent al a carte menu for lunch and dinner plus an extensive smorgasbord breakfast.

    A fabulous view of the infinity pool and ocean greets you as you walk in the front door and the foyer café has a great selection of treats with hot and cold drinks.

    We enjoyed many cocktails in the Sports Bar and relaxing daily in the pool.

    The ocean is just a few steps away with warm water and when the surf is up, great for the keen surfers.

    AND……….We highly recommend the inhouse massage by Rose and her team of experts to top off a memorable holiday.

    Date of stay: July 2023
    Trip type: Travelled with friends
    1  Thank sueQ7889OO
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Awesome Hotel, Marketing at Awesome Hotel, responded to this reviewResponded 12 September 2023

    Dear Sue,

    We truly appreciate your sharing of your Awesome Hotel experience. Hearing from our guests helps us gain insight on the quality of the service we provide. It is our pleasure to know that your group had an enjoyable stay true to the serene seaside luxury we promise. As you had a memorable holiday, we look forward to your next visit. Awesome Hotel is undergoing expansion -- amenities and menu-wise, and we hope that you get to enjoy these soon. You may stay updated via our social media pages. Thank you and have an Awesome day!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 19 July 2023

    This was not our first choice when we planned the trip because of the bigger waves at hindi swimmable yung beach as others say, but it’s way, way better than that in San Fernando! This is indeed a 4-star hotel! 👍 👍 👍 👍 The beach is cleaner and safe to walk kahit bigger waves. But of course, mag-ingat pa rin kasi malakas talaga yung current.

    We had a smooth checkin and everyone had a great time right away! 🙂 We love the spacious room, it’s cleanliness, good water pressure in the bathroom, plus those digital toilets hahaha! and even the food was great! 😀 Grateful the chef made a special meal for my son's favorites: nilaga and tinola. Sarap!

    The pool is not heated but there’s a small jacuzzi area for those tito/tita/lolo/lola haha! Bitin kami so we’ll definitely go back!

    Room tip: All the rooms have great view of the ocean. But I like the most the one in the center (Premiere Queen category).
    Date of stay: July 2023
    • Trip type: Travelled with family
      • Value
      • Location
      • Service
    Thank Carla H
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Hannah Paguila, Marketing at Awesome Hotel, responded to this reviewResponded 22 July 2023

    Thank you so much for sharing your Awesome Hotel experience! We're delighted to know that you had a great time and enjoyed our amenities. We take pride in providing a memorable stay to our guests. Your positive feedback inspires us to uphold quality service and hospitality. We look forward to your next visit! Please tag us in your vacation photos and follow our social media pages to see our latest promos and offerings. Have a great day!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 8 May 2023

    Hotel has a strict no outside food and drinks policy. We were stopped by the guard who insisted we stop by the reception. Reception would not let us through even though we said we were going to pack the items into our luggages. How else were we to pack the food we bought into our luggage if we did not bring it up to the room?! Reception then called their manager, Joseph who came out looking very condescending. He took 1 look at us and then gestured in our faces while saying in mandarin 'nothing!' That was extremely rude! We may look Chinese but we are from Singapore and speak English perfectly well. We didn't ask a question, he came out, took one look and profiled us and said probably the only mandarin words he knew. He then stood there just staring down at us condescendingly. Since the incident, the receptionist seemed to be very free, staring at us each time we went in and out of the property as if she had nothing better to do. Hotel also charges a ridiculous corkage fee if you want to bring in drinks and snacks. How can you charge corkage when there is no one serving me the food and drinks that i have purchased? Will never stay here again.

    Date of stay: April 2023
    • Trip type: Travelled with friends
      • Value
      • Location
      • Service
    Thank T1481SZjoannec
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 24 April 2023 via mobile

    The restaurant food is expensive and terrible. They will charge corkage for bringing in food. The manager joseph is rude and condescending. Good hotel but with terrible food and worst service. Dont go to this hotel if you want to have a terrible vacation.

    Date of stay: April 2023
    Trip type: Travelled with friends
    Thank mjvirrey
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 10 April 2023 via mobile

    I found it to be overpriced but not worth its quality. The rooms were quite mediocre. To make matters worse, the food at the hotel was a letdown as well. I also tried the nasi goreng, it tasted very bland and didn't have any hint of peanut flavor as expected. I was very disappointed with the tasteless food. However, the concierge staff were very helpful during my stay and the pool was okay.

    Date of stay: April 2023
    Trip type: Travelled with family
    Thank christinesoliss
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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