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parimuu
Toronto, Canada

Awesome Hotel on the Beach

Review of Awesome Hotel
4.0 of 5 bubblesReviewed 13 Feb 2024
This property is only a few years old and quite modern. It's a great place to stay over if you are on a long journey & need a place to refresh & recharge. They have several rooms to choose from. The Premier Family Room is a good choice for a big family. It includes 2 queen beds & a separate bedroom area with 2 twins & has a pool view & partial beach view from your very own balcony which has a nice seating area where you can also lay your swim suits out to dry. The bathroom has a great shower, extra towels, wash line and includes shower essentials & toothbrushes & toothpaste for 6 guests. The room is equipped with a safe, hot water kettle, coffee, tea, clothes hangers, medium sized fridge and a TV. There are multiple outlets throughout the room to charge your devices. There's also an easy access water dispenser located on each floor which is really handy to refill water bottles. (TIP- the fridge light can be turned off without shutting off the fridge. So you don't have to sleep with the light on. Also, outside food & drinks are not permitted.)
A/C and fans work great. You just have to remember to hit the restart button each time you open the balcony doors because it will automatically shutoff the A/C.
Downstairs, you'll find a gift shop with snacks, drinks, flipflops, swimsuits & souvenirs, etc. Be sure to try the coffee shop in the lobby that has a wide variety of drinks and pastries... you can even sit out by the pool or the beach to enjoy your snack.
When you check in, you'll be provided with towel cards for the pool. However, if you lose the cards, you'll be charged for the cost of the pool towels.
There's a restaurant on site with a large menu offering, but it's a bit pricey. There are other restaurants in walking distance that are worthwhile.
BTW, there's an advantage to booking directly with the hotel because you can book a room that includes breakfast or you can apply your senior citizen discount card if you have one. I booked mine online with a travel site because I could not get through to the hotel via phone (no answer) or email (no response). There's a lot of staff here but they seem quite slow to respond. For example, I ordered something to eat at the pool & 25 minutes later, they informed me that the item was not available. (This is after I waited about the same amount of time to get served.) There are call bells on the table to contact your server, but they're but very responsive. The staff is all lovely & very polite..just slow.

You cannot make outgoing calls from your hotel room using the hotel phone. Wifi is available throughout the property.

The hotel is quite popular in the community & frequently hosts conferences & groups so the beach area by the pool can get quite busy and loud at night. You can't beat the location though! The hotel is beach front and clean and a great walk on the beach.

There's lots of parking, but it's not easy to book transportation to/from the property. I asked front desk the assistance with this & it took them 2 days & at the end, I still was not able to book a driver.

There's no money exchange on site, but they have an ATM in the lobby if needed.

Overall great stay and I'd definitely stay here again!
Date of stay: January 2024
Room Tip: If you're on a timetable at checkout, settle your bill the night before because when you c/o,...
Trip type: Travelled with family
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
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        View more hotels in San Juan
        Reviews (247)
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        Traveller rating
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        Traveller rating
        147
        62
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        4
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        Show reviews that mention
        All reviews the check in process la union recommend this hotel to anyone green lawn long weekend rooms are spacious free breakfast swimming pool is an overnight stay ceiling fan family room sunset surfing jacuzzi poolside waves closet
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        2 - 7 of 247 reviews
        Reviewed 29 December 2023 via mobile

        Food wasn’t awesome. (At-least for us)

        Awesome beach access
        Awesome wifi
        Awesome staff

        Not so awesome: hot tub was yellowish. Looks like it needs a bucket of chlorine

        Vegan food not much of an option. Inquired about their vegan cake 🌱 at their lobby cafe three times and always told not available. Breakfast buffet had little to no vegan considerations.

        Main infinity pool was nice though and our kids enjoyed.

        Date of stay: December 2023
        Trip type: Travelled with family
        1  Thank JeffJ772
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed 25 December 2023 via mobile

        Stayed at a premier suite- awesome bathroom amenities; 3 bedrooms, each with queen-sized beds, TVs and ensuite bathrooms; grand dining table and living areas; basic kitchen but had lots of wine glasses; lovely balcony with sweeping view of San Juan Beach and the sea and the best place to catch the sunset.
        Awesome staff- warm, gracious and accommodating. Awesome meals- bountiful breakfast and the Christmas eve dinner buffet had a wide selection and delicious dishes. Coffee in the lobby cafe was awesome. Lots of parking. Our families had a wonderful and memorable stay.

        Room tip: Do the half-day Tangadan Falls trek. Waves Point restobar served good Peruvian dishes. Flotsam & Jetsam was nice for after-dinner drinks and hanging out.
        Date of stay: December 2023
        Trip type: Travelled with family
        3  Thank Sightseer12937227970
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Awesome Hotel, Marketing at Awesome Hotel, responded to this reviewResponded 27 December 2023

        Thank you so much for sharing your Awesome experience with us! We are delighted to know that your families had a wonderful holiday at Awesome Hotel. Your kind words and feedback are highly appreciated. We hope that we'll be able to serve you again soon and especially in 2024. We have a lot in store for you for an even more Awesome San Juan, La Union vacation. Soon to open are our gym, spa, and 400 capacity ballroom for events. Looking forward to see you then! Have a great day!

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 10 December 2023 via mobile

        Stayed again at awesome hotel had a wonderful time with my family nice facilities friendly and courteous staff will be coming back again next year, Food is great we had a nice view from
        Our room
        Of the beach and pool , they have their convinience store open already.

        Date of stay: December 2023
        Trip type: Travelled with family
        1  Thank cardinaljerson
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed 29 November 2023 via mobile

        First visit at the sports bar for a lovely sunset experience after being warned about higher prices to be expected from a local and from our four meals two were excellent and two were poor. The poor ones were the the Beef Salpicao and the Beef Rendang where the meat was not tender but tough and gristly and lacked authentic flavour. In contrast the shredded beef obviously was much better in the Thai Basil Beef (Pad Gra Prow) and the Pork Adobo Overload was great AND the meat was so tender and tasty. Perhaps could have had less belly fat for me but that’s the best part according to my wife. Drinks good.

        Attracted by the live band music next door , we had traditional desserts at PM Final Option which set up for a nice walk back to base along the beautiful beach under a full moon.

        ps Awesome - you should review having staff smoking in the bar when it’s primarily used by guests having dinner.

        Date of stay: November 2023
        Trip type: Travelled with family
        1  Thank Andrew W
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed 21 September 2023

        Went here with friends for lunch but stayed a bit to look at the rooms. The food was good and the rooms are clean and honestly looked better than where we we're staying ( Aureo ). Getting here from the main highway was also easier. I'd rate this hotel higher but they need to seriously rename this resort. Try translating "awesome" or "sunset beach" to ilokano and they'll probably increase their online reservations ten-fold.

        Date of stay: September 2023
        • Trip type: Travelled with friends
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        1  Thank Mr G
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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