This is one example where TripAdvisor failed me. Lots of glowing reviews and only 2 or 3 "negative" ones. I can't believe the reviews after having stayed there. There is no inclination toward hospitality in evidence among the staff. We were greeted with indifference - no smile, no welcome, no effort to start the stay off on a positive note. I am an American who has lived 5 years in Italy so I am VERY used to bad service and small, lousy hotel rooms. Even so...We were solemnly led to our room -- keep in mind that the hotel's website says "spacious and well lit rooms". Ok, where? The room had one window, no sun or sky even possible to glimpse as it looked out onto the restaurant area where they serve a (zero-fresh-products) breakfast and (rapid-fire) dinner - literally a guarantee of no privacy and lots of noise. We asked to change rooms and the request was, mercifully, granted. Throughout the three-day stay NOBODY offered any advice, asked how we were doing or even greeted us with a smile. As is the Italian high season custom they make you take dinner as part of the price of the room. We decided to eat there just the first night and to explore the town's multitude of restaurants the other 2 nights. The hotel's dinner was sprinted through in 49 minutes...while the food was actually good, the big rush to get it over with was terribly annoying and left us sitting there at minute-50 wondering who had just robbed us of a relaxing dinner while on vacation. The location of the hotel is fine -- close to town but far enough away from the chaos. Other than that, I would NEVER go back to this hotel. Mediocre room, ZERO hospitality, no passion at all for the hospitality business and a sense that running the place was just one big annoying distraction from doing something else they'd rather be doing.
Region: Italy > Sicily > Islands of Sicily > Aegadian Islands > Isola di Favignana
Bar / Lounge Restaurant Shuttle Bus service
Ranked #9 of 17 Hotels in Isola di Favignana
Price Range: RM197 - RM411 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Albergo Bouganville 2*
Number of rooms: 13
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