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Ocean Royale
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Reviews (182)
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82
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All reviewsscoopon dealbring your own shampoogreat locationolder style resortbowling clubclean and tidy apartmentwarm indoor poolwrap around balconyawesome weekendgreat unitbedroom unitfabulous place to stayamazing viewsacross the roadthe gold coastthe penthousebroadbeach restaurants
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34 - 39 of 182 reviews
Reviewed 11 May 2017 via mobile

Stayed on 9th floor in a 1 bed apt for 2 nights. Fantastic location just across the road from the beach and near restaurants & shopping. Basement car park, indoor & outdoor pools and BBQ. Loved it so much we cancelled our trip to Brisbane & returned to Ocean Royale a few days later to a 2 bed apt on 13th floor. Wow this apt was even better with so much space, 2 bathrooms, wrap around balcony & the standard beautiful sea view. Go for a 2 bed option if you can. We would have loved the penthouse but it was booked out.
Although this complex is one of the older developments it has everything you could need, is spotless & in a perfect location. Would just like to mention how lovely the reception staff were. So helpful, accommodating & friendly.

Stayed: April 2017, travelled as a couple
Thank BCDSA99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oceanroy, Manager at Ocean Royale, responded to this reviewResponded 15 May 2017

Hi mate,
Thank you for your great review and we feel so good to hear that you enjoyed your stay with us so much and glad to get that we are helpful. Thank you so much for your support and your encouragement to us. Can not help to accommodate you and your family for nex time!
Have a lovely day!
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2017

This stay was just a short one for my birthday. Ocean Royale is an older complex but still presents well. The only disappointment was needing blankets on the first night as it was cold. Upon getting them down from the top shelf they where both unusuable because they were filthy. So one unpleasant night spent. Upon asking reception for new blankets the next morning this request was meet with hostility. Only one new blanket was given to us as that is all that was available. Upon laying it on the queen size bed it was found to be only a single sized blanket. At this stage we were well and truly over it so went shopping and purchased our own queen sized blanket to use. This is not something that we should of had to do.

Room Tip: The only tip I have is saying there are a lot of apartments on the Gold Coast to choose from.
Stayed: April 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Debbie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oceanroy, Manager at Ocean Royale, responded to this reviewResponded 7 May 2017

Dear Debbie,
Thank you for getting back us after your stay with us . Sorry to hear that we did not meet your requirements the first time. There might be some misunderstanding and miscommunication with each other, we always try to help and hope we can do better for you when you come next time.
Thanks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2017

Great place,clean tidy comfortable good to have kitchen ,great view,close to every thing beach across the road.Pacific Fair 10 minute walk.Front Desk very polite helpful.Cheacking in not a problem at all
Bbq area was great good to sit around pool have a bbq.will be glad to return

Stayed: April 2017, travelled solo
Review collected in partnership with this hotel
Thank Liz C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oceanroy, Manager at Ocean Royale, responded to this reviewResponded 7 May 2017

Dear Liz,
It is great to hear from you that you have enjoyed your stay with us at Ocean Royale and you will be back again in the future. Looking forward to seeing you next time and enjoy your day!
Thanks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2017

Had a great stay
Onsite managers Alex and Ling were most helpful and friendly
Great position near surf club flags and the new oracle Broadbeach restaurant and shopping precinct
Will definitely stay again!!

Room Tip: All rooms have a great beach and ocean outlook
Stayed: April 2017, travelled with family
Review collected in partnership with this hotel
Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oceanroy, Manager at Ocean Royale, responded to this reviewResponded 7 May 2017

Hi George,
Thanks a lot for taking your time to give us your good stay experience at Ocean Royale.
and that is great to hear we are helpful. Hope to see you again shortly at Ocean Royale!
Have a good day!
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2017

Loved it here! really friendly staff, the room was lovely and the view was sensational! A little away from the hustle and bustle (like 10 mins away!) which was great but 1 minute from the beautiful beach.
Great outdoor and indoor pool as well - with a spa!
Too good - will definitely be back.

Room Tip: The room was lovely - really modern furnishings with a lovely balcony to wake up to the sounds of the ocean!
Stayed: March 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Carina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oceanroy, Manager at Ocean Royale, responded to this reviewResponded 21 April 2017

Dear Carina,
Great to hear from you that you have enjoyed stay with us at Ocean Royale and your warm words. Really hope to accommodate you again and provide you with our best service to you and your family next time.
Kind regards
ALEX

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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