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Reviews (98)
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All reviewsclean poolleadership conferenceovernight stopsafe locationhelpful managementbudget accommodationthe gold coastlovely weekendpacific fairspa bathacross the roadroom was largeblues festivaleasy walkgood sizeafter hourssurfers paradise
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22 - 27 of 98 reviews
Reviewed 25 October 2016

Girl at front desk very helpful. There are two storeys of units we had No 19 upstairs. Quite spacious, clean, and everything supplies (toaster, microwave etc.) 2 double bed in this unit made for great sleeping for two sisters.

  • Stayed: October 2016, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Jan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2016

The room was average and quite spacious. The room has a tub good for two people and the room was clean. Faucet in the toilet was making noise when you turn it on, there was no door between the bathroom and the bed, it would be good if there is a sliding door or something.
The location was very convenient opposite Pacific Fair and walking distance to the GC convention centre. I only stayed overnight for the Little Light expo.
The staff was very friendly and helpful. Plenty of parking in the premises. Overall a pleasant experience.

  • Stayed: October 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Diana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2016 via mobile

Broken bed leg,no remote for the air con(which meant no useage),fan that turns off at number 2 not at "Off"& the biggest let down was i had selected this room because it was selling as king size spa room and after leaving straight from work then traveling an hour to get there the spa was tiny and didnt work at all.I did ask reception if they could look at it before i left in the morning but they did not.Overall tidy but very dated room.

Stayed: September 2016, travelled solo
1  Thank Maureen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2016 via mobile

This hotel was very simple and cheap. Definitely got what we paid for. Room was very clean however the door and windows were not lockable and the curtains did not completely cover the doors. This made me feel rather unsafe.
Location was fantastic and close to everything.

Stayed: August 2016, travelled as a couple
Thank SLH1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2016

Stayed for 4 nights - big mistake
The lady at reception was nice, but there where it ends... After taking note of the notice of placing towels in the shower if you'd like fresh clean ones - that's what we did
Told the male at reception in the morning that we'll need another towel as our third guest was arriving that day. Also asked about face washers and hand towels - Nope, don't do those. When do you make up the rooms? "every second day" was the response. Get back later that day no clean towels or extra one and room how we left it.
Ask AGAIN for towels and he wasn't too pleased about it.
Anyway, not only that...
*blood stains on doona cover
*Stain of you could only guess what on extra blankets
*Paper thin walls - virtually had a conversation through them
*Mold on curtains
*No iron or iron board as stated
*No hand towels or face washers
*rope for a shower door handle
*Could NOT use air con or heater has it is one of those powerpoints that require a key and was LOCKED off position
*Flakey ceiling paint
*Door needs to be slammed to be shut
*Curtains don't close properely - need pegs to keep them shut together
*Room was never tendered to at all and Cracked it every time we asked for clean towels & toilet paper
NEVER AGAIN! meant to be 3 star? Not even a 1

  • Stayed: June 2016, travelled on business
    • Value
    • Rooms
    • Service
1  Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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