Usually the Lastminute mystery rooms are really good but this one was a dud (and an expensive one at that). The room was really badly maintained with mould evident, holes in the curtain, gouges carved into the bedside furniture and a "musty" smell. It was a dingy, dirty and dark with no view and not really poolside either (as promised). Thankfully I only booked one night as I was trying to book the Meriton next door but they had nothing on the first night of our Gold Coast stay. I felt ripped off to be honest as this was the mystery 4star booking with a "fabulous" private balcony. This could not be further from the truth - it was not fabulous (tiny , dirty) and in no way private (2nd floor, exposed to all and sundry including people walking past in the street and the pub next door). Also it was meant to be a spa room but you wouldn't use the spa if they paid you. It was a small bath with jets really and lots of mould around.
Also - the toilet had NOT been cleaned probably and one of the towels was dirty.
Not happy with this one!
Only good point - the lady at reception was nice and Lastminute are trying to arrange compensation.
- Official Description (provided by the hotel):
- Savannah Resort is located at the heart of Broadbeach, the cosmopolitan hub of Queensland's fabled Gold Coast. It is perfectly positioned, and within a short walk are the casino, two big shopping centres, the restaurants and cafes of Broadbeach, and not forgetting one of the Gold Coasts most superb stretches of beach. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Booking.com, HotelQuickly and Ctrip TA so you can book your Broadbeach Savannah Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Broadbeach Savannah Hotel Broadbeach
- Savannah Hotel Broadbeach
- Savannah Resort Broadbeach
- Broadbeach Savannah Resort Gold Coast