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Barcelo Fuerteventura Thalasso Spa
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Reviews (9,672)
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4,964
3,310
1,047
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4,964
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111
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Reviewed 2 April 2018

Just got back from spending a fantastic week at The Fuerteventura Thalasso Spa hotel. All the staff were really friendly. Always looked forward to seeing Carlos in the restaurant. We were greeted by a huge smile every day. The food was varied and lots to choose from. There were lots of sun beds around the pools. The only downside was the noise from the entertainment team around the pools. It’s a shame it was so loud and we couldn’t go anywhere quiet and sun bathe. The gardens were immaculate and the whole hotel was spotless. Our room was lovely and bright and cleaned every day by friendly cleaners. It was my birthday on departure day but the day before I had a lovely surprise in our room. I was greeted by a bottle of bubbly, a cake and a letter wishing me a happy birthday. Thank you to all the staff for making this a memorable and enjoyable holiday

Room Tip: We stayed in block 2 which was ideal. Not too far from the restaurants and very quiet
  • Stayed: March 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
2  Thank G148YPdawnb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018

Winter break holiday on the beautiful Fuerteventura Island with chilly wind but beautiful sun. Very good location to get rest and to relax and distress. Recommend for everyone who looking for good holidays!!!

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank adamhall1145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

Pros:Great location. 10 minutes from the airport. By the beach and centre with shops and restaurants. Staff very friendly, lovely pool area, family friendly especially for young kids
Cons: Disappointed with level of All Inclusive. One buffet restaurant only, snack bar by pool was limited choice, one other restaurant offers 25% discount. Two bottles of water only in mini bar on arrival and no mini bar drinks replenished/included. Lots of up-selling -Deposit on towels and charge for changing them, charge for safe, cocktails 25% discount. Mini golf charged with discount.
Could have gone long haul for same price and better AI. However, we enjoyed a nice week away. Would return to Fuerteventura but try another hotel or apartments

Stayed: March 2018, travelled as a couple
2  Thank jobrit2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

Second visit to Barcelo, on the whole a nice Holiday. However standards in the restaurant we feel have declined, difficult at times to get a drink at the table and food a little disappointing same cold salad meats every day.
We also felt that the pool side bar was short staffed. Also at the bar it would be good if parasols were provided on the outside tables as parties had to either sit at a table in the shade or at a table in full sun.
Spa lovely,staff there very friendly, would definitely recommend using this.

Stayed: March 2018, travelled as a couple
7  Thank Mathew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloFuerteventura, Guest Relations Manager at Barcelo Fuerteventura Thalasso Spa, responded to this reviewResponded 9 April 2018

Dear Mathew H,

Thank you very much for the time you spent to share your personal impressions of your second stay at our Barceló Fuerteventura Thalasso Spa. We are glad to read that you enjoyed your holidays with us and your compliments to our dedicated staff. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.

We would like to apologize if we could not meet your expectations this time in the restaurant regarding service received and variety of food. Your comments will be shared with the relevant department for information and further revision.

We appreciate your suggestions of parasols in the tables outside for a better use of them during the day. This will be reviewed for an improvement of services for our guests.

Thank you once again for making our Barceló Fuerteventura Thalasso Spa your choice and sharing your concerns. We look forward to welcoming you again for a better experience with us.

Kind regards,

Rubén Ruiz
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

We decided to use a winter sun holiday to start getting fit. We chose the hotel for its location and Spa facilities. Both exceeded our expectations. A run along the promenade followed by a good choice of healthy breakfast. The rest of the day spent relaxing in the spa and use of the well equipped gym. Local fish restaurants providing perfect end to the day

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank pbeach2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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