We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Barcelo Castillo Royal Level
Nearby Hotels
Barcelo Castillo Beach Resort(Caleta de Fuste)
US$188
US$141
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Eurostars Las Salinas(Caleta de Fuste)
US$119
Expedia.com
View Deal
  • Free Parking
  • Pool
US$143
US$106
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Hotel Elba Palace Golf(Caleta de Fuste)
US$183
US$144
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 18% below average rates

The price you found is 18% lower than this hotel's average rate of US$175/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$176
US$154
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
US$163
US$158
Expedia.com
View Deal
Certificate of Excellence
  • Breakfast included
  • Pool
Hotel Elba Sara(Caleta de Fuste)
US$145
US$140
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
Savings alert! 12% below average rates

The price you found is 12% lower than this hotel's average rate of US$159/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Hotel Costa Caleta(Caleta de Fuste)
US$112
US$98
Booking.com
View Deal
  • Breakfast included
  • Pool
Savings alert! 29% below average rates

The price you found is 29% lower than this hotel's average rate of US$139/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Bungalows Castillo Playa(Caleta de Fuste)(Great Value!)
US$68
Cancelon
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Villa Florida(Caleta de Fuste)(Great Value!)
US$150
getaroom.com
View Deal
  • Pool
  • Bar/Lounge
Reviews (931)
Filter reviews
931 results
Traveller rating
601
230
71
19
10
Traveller type
Time of year
LanguageAll languages
More languages
601
230
71
19
10
Show reviews that mention
All reviewsclub premiumhot tubpremium restaurantpremium guestspremium areala perlitabarcelo castillopremium receptionlevel restaurantpool areadunas pool barlevel receptionbreakfast and dinnerbrought roundrestaurant elon arrivalfruit kebabs
Filter
Updating list...
140 - 145 of 931 reviews
Reviewed 24 September 2017

We have just returned from a week's All Inclusive stay, the hotel has an excellent location, the standard of food was very good, lots of choice and plenty for my kids to eat, our family room looked out onto the Dounas pool area with plenty of sunbeds and an amazing sea view, and John who looked after us every day by the pool was amazing, he always greeted us by name and with a smile, nothing was too much trouble, even bringing little sandwiches round to everyone at lunch time. Everywhere you went that service we received from all the staff was first class, would highly recommend, we look forward to returning in the future

  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Carrie24038
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elcastillorrpp, General Manager at Barcelo Castillo Royal Level, responded to this reviewResponded 24 September 2017

Dear Guest,

Thank you for your kind words here on TripAdvisor. It brings us great pleasure to read you enjoyed your experience at our hotel.

We are happy to read that you have liked the room we assigned and that we have been able to provide you the perfect setting for your stay.

In addition, we are thrilled you are enthusiastic about the service John gave you, since he always goes above and beyond to make our guests feel happy and satisfied. Your kind words have been communicated to him.
Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel.

We are looking forward to welcome you back at our hotel!

Kind regards,

Alirio Pérez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2017

This hotel is a great place to relax and take it easy. The staff do their best to make sure you have to do nothing but lay back and enjoy the service. The food is great and the drinks are plentiful. This was our fourth visit.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank 770beverleyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elcastillorrpp, General Manager at Barcelo Castillo Royal Level, responded to this reviewResponded 24 September 2017

Dear Guest,

Thank you for taking the time to describe your impressions of your fourth stay at our hotel. We are pleased to read you enjoyed again your time with us.
Your lovely compliments about our staff truly are delightful and motivating for our team.
In addition, it delights us to read you enjoyed our food and our drinks.


Once more we thank you for choosing one more time our hotel for your holiday and we are very much look forward to having the opportunity to serve you again in the future.

Kind regards,

Alirio Pérez
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2017

Very well located for a speedy return to airport at end of our touring holiday - about 10 mins to airport! Good location within town too - right at end of bay. As it's pretty big not our usual type of hotel choice but were pleasantly surprised all-round.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank vrh79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elcastillorrpp, Manager at Barcelo Castillo Royal Level, responded to this reviewResponded 24 September 2017

Dear Guest,

Thank you for your kind words here on TripAdvisor. It brings us great pleasure to read you enjoyed the night stay with us. We are glad you discovered the restaurants and services of our location.

We look forward to welcoming you back at our hotel maybe for a longest holiday!

Kind regards,

Alirio Pérez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2017

Just returned from a very enjoyable stay at the Barcelo Castillo Royal level. This is a beautiful area contained on a very nice resort which also has a supermarket located directly behind reception which proved very handy. The room was clean and comfortable and the pool area was very relaxing and always had sunbeds available (great to also see and restriction in place on "reserving" beds with towels at all hours of the morning and throughout the day as seems regular other places!). The staff here are a credit to the resort all very friendly helpful and welcoming. A special mention to Juan Fra at the pool bar who always had a smile and spoke to us by name from day one until the last day! The only, and I stress only, issue we found was with the El Ancla Royal level buffet. The food quality here just did not match the rest of the hotel. We enjoyed breakfast here each morning but opted to move to the attached marina restaurants Restaurante El Camarote and the sports bar both of which were very enjoyable and provided 30% off with our half board wristband. Overall a very enjoyable break and we would return for an extra few nights but would maybe think twice about paying for dinner in advance!

  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Aaron K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elcastillorrpp, General Manager at Barcelo Castillo Royal Level, responded to this reviewResponded 23 September 2017

Dear Guest,

We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Castillo Royal Level hotel with us and Tripadvisor readers.

Thank you for pointing out the system we have in place to avoid our pool sunbeds reservations as we believe that all guests have the right to a lay by the pool at anytime of the day, therefore our lifeguard removes towels from sunbeds unoccupied for more than one hour.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths. It is a pleasure for us to read that they have contributed to your well being whilst in our hotel. We can only agree with you that they are a credit for our hotel.
Thank you for referencing a member of our Dunas team by name: Juanfra, as now we are now able to reach out him and let Juanfra know how he did such a positive impact on your stay.
We do our utmost to ensure that our guests can enjoy an enriching dining experience in an unrivaled setting and with an excellent service specialy in the Ancla restaurant. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit.
It is a pleasure for us to read that you had pleasant culinary experiences in our restaurants Noray and Camarote.

Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Kind regards,

Alirio Pérez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017

Lovely hotel and staff very friendly. Staying in the royal level which had a very nice private pool. Hotel room and grounds were very clean and tidy. We were disappointed however with the service and quality in the royal level El Ancla restaurant, however we moved over to the main hotel buffet for evening meals where the service and quality was good.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank U4611OUchristopherm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elcastillorrpp, General Manager at Barcelo Castillo Royal Level, responded to this reviewResponded 24 September 2017

Dear Guest,

Thank you for describing your impressions of your stay at our hotel. Your feedback is valued very much by our Team.

We are pleased to read you were happy with our services and our staff. Your lovely compliment about our colleagues has been shared within the Team.

Our sincere apologise if the service and the food in our restaurant El Ancla, did not match your expectations. Our menu offers our guests the opportunity to have a special selection of national and international dishes with high-quality products. The selection includes 7 menu per week with 23 different dishes.
We are happy to read that your tastes were satisfied by our restaurant El Castillo, where there is certainly more variety as it welcomes a larger number of guests.

Despite this experience, we hope to welcome you back on another occasion!

Kind regards,
Alirio Pérez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews