We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Barcelo Castillo Royal Level(Caleta de Fuste)
US$219
Hotels.com
View Deal
Certificate of Excellence
  • Pool
  • Beachfront
Eurostars Las Salinas(Caleta de Fuste)
Free cancellation until 28/07
US$179
US$169
Hotels.com
View Deal
  • Free Parking
  • Pool
Villa Florida(Caleta de Fuste)
Free cancellation until 27/07
US$91
US$82
Hotels.com
View Deal
  • Pool
  • Bar/Lounge
Barcelo Castillo Beach Resort(Caleta de Fuste)
Book now, pay at stay
US$219
US$161
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Hotel Elba Palace Golf(Caleta de Fuste)
Free cancellation until 21/07
Book now, pay at stay
US$173
US$140
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Barcelo Fuerteventura Thalasso Spa(Caleta de Fuste)
US$188
Barcelo.com
View Deal
Certificate of Excellence
  • Free Breakfast
  • Pool
Free cancellation until 21/07
Book now, pay at stay
US$144
US$95
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Hotel Elba Sara(Caleta de Fuste)
Free cancellation until 21/07
Book now, pay at stay
US$206
US$186
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Free Breakfast
Hotel Costa Caleta(Caleta de Fuste)
US$165
US$140
Expedia.com
View Deal
  • Free Breakfast
  • Pool
Reviews (3,681)
Filter reviews
3,681 results
Traveller rating
2,100
968
396
131
86
Traveller type
Time of year
LanguageAll languages
More languages
2,100
968
396
131
86
Show reviews that mention
All reviewspiano barwalk in wardrobela verandakids cluba la carte restaurantsjunior suitepool areaevening buffethalf boardjacuzzi bathpoolside restaurantkids poolsea viewel faroshopping centrehotel is beautifulwelcome drink
Filter
Updating list...
273 - 278 of 3,681 reviews
Reviewed 22 September 2017

We arrived mid-morning and check in was not until 3pm, however, we were able to leave our cases and do all the paper work at the check-in desk, I gave my mobile number and as we were advised if room was ready before 3pm they would give me a call. We were able to use the facilities at the hotel in the meantime. We went for a walk round the hotel grounds which were lovely and well kept, and walked down to the beach front and had a walk along the lovely promenade into the centre of Caleta de Fuste, this didn't take very long and were soon looking at lots of shops/bars/restaurants/cafes, something for everyone. We went for a drink and had a spot of lunch then made our way back to the Sheraton as it was approaching 3pm.
When we arrived our room was ready and we were shown to our room with the bell boy and our luggage. I had asked for a high floor, we had booked a deluxe room with a sea view. Everything was perfect, the room was large and spacious, had a lovely extra large king size bed, a great balcony and full sea view on the 4th floor, (there are 5 floors) so we were very pleased with our room. We had booked Bed and Breakfast for 1 week. The buffet breakfast was great, lots of choice and always fresh and hot food available. The pool area was kept clean and tidy and the sunbeds were OK, personally I do not like plastic sunbeds, but these were quite comfy. Pool/Beach Towels were provided and were always clean. We had a great week in Caleta de Fuste, weather was fantastic and our stay at the Sheraton was excellent. Would recommend this Hotel and if we ever go back to Fuerteventura will stay at this hotel.

Room Tip: High floor corner room in the middle gives you a full sea view.
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
7  Thank BOSAngel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHERATONFUER, Manager at Sheraton Fuerteventura Beach, Golf & Spa Resort, responded to this reviewResponded 28 September 2017

Dear BOSAngel,
Thank you so much for your comments and your feedback.
We appreciate your feedback and are delighted to hear that you had a great stay us and we were able to accomodate your requests.
Thank you again for your time and come visit us again soon! :)
Sincerely,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2017 via mobile

Our room was modern, comfortable and spacious, although the hotel as a whole was a little bit tired and dated. Bathroom excellent but floor tiles loose.

We were not informed prior to arrival that the hotel is cashless - you are given the option of activating room credit (at a standing rate of €80 per day, billed in one large chunk and held against the card as security), or paying-as-you-go in the hotels bars and restaurants. Both are pretty undesirable, one lumbers you with a huge holding charge which you may not come close to using (and upon check-out, you're billed again for what you actually used with the holding charge still in place), whilst the other (depending on your bank) results in many foreign transaction charges/poor exchange rates every time you use your card. We found ourselves in the position of having €500 in cash that we couldn't use, inconvenient and ridiculous. Also, no receipts given when billing stuff to the room, you basically sign a handwritten order pad.

Front desk staff excellent, although some bar staff were quite rude (we got shouted at for standing reading the drinks menu at the "wrong end of the bar")

A couple of missing dinner reservations along the way, despite having booked with reception, although complementary dinner given by way of an apology (and re-booking us into the restaurant of our choice - although this also failed to come to pass).

Spa very good. Poolside pleasant, although the repeated attempts by pool activities staff to pester people into aquarobics was tiresome. Breakfast average (scrambled eggs repeatedly on the rawside, blue bottles roam freely).

Flight path not as much of an issue as other reviews make it out to be.

Enjoyable, but lacking.

Stayed: August 2017, travelled as a couple
2  Thank Sharon48297
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHERATONFUER, Manager at Sheraton Fuerteventura Beach, Golf & Spa Resort, responded to this reviewResponded 28 September 2017

Dear Sharon48297,
Thank you for taking the time to give your feedback with regards to your stay at the Sheraton Fuerteventura Beach, Golf & Spa Resort.
During this visit, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the entire team to avoid future occurences and you having to experience different hiccups with our service.
We hope to have an opportunity to better your experience with us whenever your travels bring you back to Fuerteventura.
Sincerely,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2017 via mobile

Booked here for my Wife's special Birthday, I e-mailed Hotel before we flew out and they arranged Proseco, Chocolates and a Card for her on our arrival, not only that they did something similar 4 days later on her actual Birthday, what a lovely thing to do and a special thanks to Laura Hernandez Di Virgilio and Eva of Guest Services for their thoughtfulness, it was really appreciated. Thanks to Aaron in the Verandah and Faro Restaurants, he was polite, courteous and a joy, so refreshing. Our original favourite Hotel was in Cancun, Mexico which is a 5 star, however this trip has surpassed that and The Sheraton will now be our number one choice, we will be regulars from now on and that is down to the pleasantness, helpfulness and professionalism of the Staff, the cleanliness of the whole place, the great facilities and food not to mention the value..Sheraton Fuerteventura congratulations, you have got everything spot on and we will be back time and time again...adios Mexico

Stayed: September 2017, travelled as a couple
1  Thank Johnny059
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHERATONFUER, Manager at Sheraton Fuerteventura Beach, Golf & Spa Resort, responded to this reviewResponded 28 September 2017

Dear Johnny059,
Thank you for sharing your experience at the Sheraton Fuerteventura Beach, Golf & Spa Resort.
We are so happy to know that we are now going to be your preffered hotel in Fuerteventura and across the globe.
Thank you so much for your feedback and all the beautiful words about the team which i will be delighted to share.
Wshing your wife a belated birthday! :)
Thank you again for your time and come visit us again soon!
Sincerely,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017 via mobile

I spend here 8 Days with my Wife and we had alot of funn . The service is awsome. The food is amazing and there is always many type of Meat and fish .

I'm very satisfied with the service and the stuff.

Stayed: September 2017, travelled as a couple
Thank alpachino1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHERATONFUER, Manager at Sheraton Fuerteventura Beach, Golf & Spa Resort, responded to this reviewResponded 28 September 2017

Dear alpachino1234
Thank you for sharing your experience at the Sheraton Fuerteventura Beach, Golf & Spa Resort.
We appreciate your feedback and are delighted to hear that you had a great stay and honeymoon with us.
Wishing you all the best in this new phase and hoping to be part of many celebrations together :)
Thank you again for your time and come visit us again soon!
Sincerely,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017 via mobile

Stayed here with family in September

Rooms - large, immaculately clean, comfy beds, clean powerful showers, big bathrooms.

Grounds and pool area are huge and very well maintained. Pool toilets need a little more / regular attention, during the day.

Food - great choice of buffet. We had breakfast and dinner. I wouldn't quite rate it as 5* though. In addition, you are charged for water (both sparkling and still) during the evening dinner service??! I personally think water should be included in the board.

95% of staff are very friendly and helpful. Odd one or two are a little miserable.

The pool bar / restaurant service is a little slower , piano bar .... very slow on an evening. They were clearly very understaffed.

Biggest disappointment - this hotel advertises that it has its own private beach. It doesn't. And you have to pay €5 a day for a bed + extra for an umbrella.

The hotel is very reasonably priced , for a 5*. Although, given the points above, I don't think it quite hits a 5. Plus, it is a little dated, in certain areas.

There is a shopping centre / supermarket close by. However, the closest town, Castillo caleta de fuste is approx a mile away / good 15 min walk----- probably not great if a little less able bodied or have children.

Overall, a lovely relaxing stay. Great value for money. I would definitely return.

Stayed: September 2017, travelled with family
4  Thank faye w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHERATONFUER, Manager at Sheraton Fuerteventura Beach, Golf & Spa Resort, responded to this reviewResponded 28 September 2017

Dear faye w
Thank you for sharing your experience at the Sheraton Fuerteventura Beach, Golf & Spa Resort.
We appreciate your feedback and are working very hard to improve in the points you have rated us and commented.
We are really looking forward to welcoming you very soon.
Your feedback is integral to our ability to continue to improve our service.
Thank you again for your time and come visit us again soon!
Sincerely,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews