I stayed here for one night when a work project ran over time.
The good things other reviewers have said about this property are true - the rooms are super clean, well maintained and fresh, the southern-most terminus of the light rail and a major city bus stop is a block away, and it's walking distance to the beach, the convention centre, and Gold Coast's best shopping mall, Pacific Fair.
This hotel is of the old-school roadside motel variety that was the standard accommodation for road trips when I was growing up 40 years ago. You know the type - where you pull up in your car directly outside your ground floor room, or near the stairway to your second floor room, with the room door opening to the outside.
But open the door, and you are greeted not by furniture and fittings from the 1970's as so often found in similar-looking facilities even today, but by furniture manufactured in the 21st century, accented by white sheets on the bed, a dark maroon (it IS QLD after all!) bed spread or perhaps just an accent piece at the foot of the bed (I didn't have a need for it, so I didn't look too closely) that didn't say "I've been here since 2007", and tasteful neutral-coloured towels. The bathroom was pristinely clean and of modern design as well.
Be aware, however, that the rooms are smaller than most motel type rooms. The room I was in, with one queen bed, would suit solo travellers or a couple. There are apparently other rooms with 2 singles, and possibly other rooms with a connecting door between rooms.
I have allergies, and I did not wake up in the morning with a sore throat or runny nose, which tells me that the room was as clean as it looked. They obviously enforce their no smoking policy, and keep up with dusting. Because I explained I'm allergic to tobacco smoke and I'd seen a review saying that some people had been affected by people smoking outside their window (there are tables and ashcups outside every room as there often are at motel properties), the manager put me above the ground floor where there were fewer people staying, to minimise the likelihood of any issues. My only suggestion for improvement might be to make the ashcups optional, and to hand them out on check-in to those who wish to use them, so that there isn't an invitation to smoke outside the rooms of non-smokers.
The manager on duty was pleasant and professional, and offered to hold my luggage in the morning until I left for the airport. As it turned out, I left early due to the rain and didn't not need to avail myself of this service.
There were spare power points that didn't require a scavenger hunt to locate, and all lighting fixtures and the TV/Foxtel worked fine.
A reliably good Thai restaurant is across the street (Bangkok Thai), there are other restaurants in the area and at Pacific Fair, and the hustle and bustle of the Surfers scene a tram ride away.
The location is a good 15-minute walk to the convention centre, or a 1-stop journey on the light rail.
As with any similar motel on the Gold Coast Highway, which is the main north/south road near the coast, there is road noise. However, since I live on the main road of my suburb, I tuned it out and slept just fine. if you are very sensitive to road noise, you might look for a property that is not directly on the Gold Coast Highway.
If you're in the area for just a couple days and will primarily be out and about at the beach or a conference, and want a no-nonsense place to sleep and watch a bit of tele in the evening, that is a bit removed from the most touristy part of Surfers, this motel is a solid value option due to convenience to the beach and the convention centre, and the high standards for upkeep set by management. I would not hesitate to book here in the future.
- Official Description (provided by the hotel):
- Tropicana Motel is Completely Refurbished,All rooms have a Microwave,Toaster,Tea,Coffee facilities,Reverse Cycle Air-con.Across the Highway from Pacific Fair Shopping Centre,Short walk to Jupiters Casino,Dracula`s,Convention Centre,Light Rail and Bus terminal, Broadbeach Shopping and Dining Centre. FOXTEL available FREE in all rooms with a wide screen TV. Beach is 200metres walk away. WIFI free for first 300mb. Laundry service available - pls check with Reception. ... more less
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- Also Known As:
- Tropicana Motel Mermaid Beach Gold Coast