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Reviewed 8 July 2018 via mobile

Our first time staying here, we were in an apartment for a week. We found the facilities awesome, with the pools often used despite it being Winter. The movie screen near the water park was great, and the food at the cafe not ridiculously priced. There is a bus stop straight outside and it is a short drive to Pacific fair, so if the resort cafe isn't your thing there are plenty of options. Only complaints are that there aren't any lifts or ramps to get upstairs: my mum who was holidaying with is has a bad knee and walking up two flights of stairs from the car park was a slow challenge. The car park was also a bit confusing at times, with no marked parks meaning that getting a park close to the apartment was luck every time. However these were minor inconveniences and we would definitely stay again. We particularly loved the kitchen with a full fridge, small stove and oven and a microwave. The shower head was also massive, and everyone enjoyed the long, hot showers. Never once did the hot water run out on us. Our unit also had a dishwasher, washing machine and dryer, which just made our stay easier. We did see a kookaburra multiple days during our stay, he seems to visit the area often.

Stayed: July 2018, travelled with family
Thank Naomi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie R, on behalf of the Resort Team at Turtle Beach Resort, responded to this reviewResponded 10 July 2018

Thanks for reviewing you stay with us Naomi.
We have quite an abundance of wildlife living on site, including Buddy our alpha kookaburra. From time to time we even have baby kookaburras too so you will have to come back and visit all our creatures.
Warm regards
Melanie

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Reviewed 7 July 2018

Great place to stay. Walking distance to major shopping centre, beach or you can buy a go card and use the well run public transport. Turtle beach have everything you need. Fantastic for kids. Pools, waterpark and restaurant fantastic. Best chips in town as rated by my 8 year old! Very reasonably priced.

Room Tip: Apartment was clean and had everything you need.
Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank mojobarneyhw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie R, on behalf of the Resort Team at Turtle Beach Resort, responded to this reviewResponded 10 July 2018

YES! I agree. The chips are divine!!
Make sure you come and visit us again soon.
Kind regards
Melanie

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Reviewed 6 July 2018

Great resort. Close to lots of attractions. Great pools, spas, restaurant & shop on site. Friendly, helpful staff. Free wifi. Lots to keep the kids amused without leaving the resort, cinema, splash zone,
mini golf! Can't wait to go back!

Room Tip: 2 bedroom apartment, spacious, clean, comfortable. Everything you need.
Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank ofts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie R, on behalf of the Resort Team at Turtle Beach Resort, responded to this reviewResponded 10 July 2018

We hope to be able to welcome you back soon.
Thank you and regards
Melanie

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Reviewed 6 July 2018

Wish we could have stayed longer. This hotel had friendly staff, great food and restaurant at reasonable prices, and nice large rooms. It would be a fantastic pace to stay in the warmer months as there were plenty of pool scattered around the resort.

Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank Katie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie R, on behalf of the Resort Team at Turtle Beach Resort, responded to this reviewResponded 10 July 2018

Thanks Katie,
If you liked us in Winter, you will love us in Summer.
Hope to see you soon.
Kind regards
Melanie

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Reviewed 1 July 2018

We joined our daughter and her husband and children for the kids first queensland theme park holiday, with them staying in a two bedroom apartment and us in a luxury one bedroom . (Take a tip and go the extra few dollars for the luxury one. More living room and space generally.)
The kids were hard to tear out of the pools and water play area and the whole place was organised and set out to make a family stay happy and comfortable. A location on the main highway is easy to find and the underground secure parking is at least navigable, unlike some I have seen. The café style eatery on the premises is great for breakfast , with good coffee. I would happily stay there as a couple, considering the price. Far less than more central , less user friendly high rise resorts

  • Stayed: July 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie R, on behalf of the Resort Team at Turtle Beach Resort, responded to this reviewResponded 3 July 2018

Dear David,

Thank you for your lovely review. We hope to see you again soon.

Kind regards

Melanie

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