This is a wonderful place to visit and stay, but you are better of not becoming a member of their Exotic Travel Club. One of the selling pointls for me was the ability to make very simple special requests such as staying in a certain building. After multiple attempts of just trying to get a very simple request to stay in a particular block, I am curtly told that it is impossible to give any special requests. It seems the club members have one area of the Casitas to stay in. I'm sorry, but after paying thousands of dollars for a membership, I'm very disappointed in not being able to just have a basic special request able to be accommodated. The Hotel absolutely will not bend. Save your money and do not join the Exotic Travel Club
- Official Description (provided by the hotel):
- El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more less
- Reservation Options:
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- Also Known As:
- El Dorado Casitas Royale, By Karisma Hotel Riviera Maya
- El Dorado Casitas Royale, By Karisma Mexico/Riviera Maya