We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awesome but STAY AWAY from Exotic Travelers”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
El Dorado Casitas Royale, by Karisma
Ranked #27 of 389 Hotels in Riviera Maya
Certificate of Excellence
GreenLeadersGold level
Reviewed 11 January 2012

I end up here with my fiance as he purchased one of those time shares with Exotic Travelers in a previous trip to Riviera Maya. As far as you keep away from these people (who would try to mislead you into how amazing is to be one of their members) you'll enjoy of a relaxing and pampered vacation. Yes there are some sandbags all along the beach but it's not as bad. My advise to you is: If you have the money, stay in the rooms that are located in the Casitas area further down towards the end of the resort. This area is more private and really quiet. Everything is better on this side of the resort where your wish is your command:)

There is "El Dorado" where the main entrance is located along with all average, people to party hard and go wild with if you wish to do so. Particularly not my cup of tea...

As I mentioned simply STAY AWAY FROM EXOTIC TRAVELERS as it is all a big scam! Other than that you'll surly enjoy of a great time.

Room Tip: The best rooms are obviously the most expensive ones where you get two butlers at your service 24/7...
  • Stayed: September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank Grace G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (4,829)
There are newer reviews for El Dorado Casitas Royale, by Karisma
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

4,361 - 4,365 of 4,829 reviews

Reviewed 5 January 2012

We stayed for my birthday week (February) and had a wonderful time. Canopied bed in room, jacuzzi tub, hammock on balcony, beer, soda and water in fridge. Many restaurants with great food, room service that was fast and food was right temperature. All inclusive with adult only (16 and over) only. No children running, sceaming or splashing at pool! Just the right amount of relaxation and fun you could ask for. Wonderful birthday trip!!

  • Stayed: February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank lovesLV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2012

Decided to spend our 25th Anniversary at the resort. Returned just before New Year. 5* star pure luxury. Gourmet dining, super location, rooms and service. 24/7 Room service, totally spoilt. Had candlelit dinner on the beach, sky massage and water journey. the people are wonderful and very genuine. would recommend this holiday to anyone, no negatives.

  • Stayed: December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
10  Thank Seawards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2012

Our first visit to El Dorado Royale Casitas was in February 2011. We had narrowed down our choices using Trip Advisor reviews and were looking for a really special and upgraded experience. Being no stranger to the all-inclusives in the Riviera Maya area, we were delighted with this resort. Within the past five years, we've stayed at Cozumel Palace, Secrets Maroma Beach, at Ocean Coral & Turquesa in the "privileges" section, and at El Dorado in the Casitas. We've enjoyed all of them very much, but for the first time in our lives, we'll be heading back to the same resort for this year's winter vacation. The Casitas were outstanding. The huge room was absolutely beautiful and included a massive bathroom, an outdoor shower, an indoor jacuzzi in the bedroom, and a second floor balcony with outdoor bed and infinity pool overlooking the pool and the ocean beyond. We've never stayed in such a spectacular room. Not being fans of the giant fortresses on the beach, we prefer small to mid-sized all-inclusives. One of things we loved so much about the Casitas was the way the property was built along the length of the beachfront. Although it seemed to be at capacity, we never felt as if we were crowded. The multiple smaller pools and the beach beds in the Casitas section give you the feeling that you've got your own private space to enjoy. Things we adored - the room was incredible, the pool in our Casitas section never seemed to have more than a dozen people around it, the staff was super friendly and incredibly accommodating, the concierge was lovely and helpful, the beach beds were awesome. This may be the first place we've stayed where we were able to actually get a beach bed most days, without having to be annoyed by the guests who drop towels to "claim" them and then wander off. We love a beautiful beach and were a little concerned when we saw the reviews mentioning the sandbags/whales along the beach at El Dorado. They do take a little bit of the beauty away from the experience, but they're really not that bad. Coming from Chicago, we're used to good restaurants and were not disappointed at El Dorado. Special mention to the fondue restaurant (open air up at the treetops) - we went twice within a week. Breakfast at Kampai was lovely. We loved the lunchtime grill option at the Casitas pool. Not too much food, but always wonderful. The martini bar is cute. We brought lots of singles and fives to tip the hardworking staff, but didn't really feel that we got better service because of it. They make you feel as if it really matters that you are enjoying your stay. Thanks so much to all of the Trip Advisor reviewers who clued us in to this amazing place. We loved the Casitas so much that we now feel we need to start writing our own reviews.

  • Stayed: February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
15  Thank 4BigWeeksAYear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2012

Having travelled extensively and usually independently this was our first package holiday for many years. We booked because of the reviews on Trip Advisor and we wanted to return to Mexico as we last visited over 10 years ago. The swim up suite which we upgraded to was well worth the extra money and we would recommend this option to everyone. The food was a big surprise, we ate brilliant food everyday and really enjoyed the two Italian restaurants and Kampai, a special mention to the beach butler with his packed lunches, cold water and ice lollies who always had a smile and the food at the gourmet corner at casitas 30. The people who really made our holiday special are the concierges Laicie and Franco and especially Allen, nothing was too much trouble, if we had a problem it was sorted quickly and efficiently which we always feel is an indicator of a really good resort. Allen arranged a visit to the sister hotel Maroma which was beautiful but for the first time ever we have already decided to return to a destination and will be booking the Casitas again for next year. The advice of the concierges is invaluable, not only do they book all the restaurants and give information on the resort but also gave us recommendations when we took the shuttle into Cancun. However we committed a cardinal sin, after tipping everyone who gave us great service it was only at the airport did we realise that neither of us had tipped the people who made our trip so enjoyable each thinking the other had - the concierges. So thank you to our fantastic pool barman Abel, our room steward Al Bara who covered our bed with petals, ran the jacuzzi and sprinkled flowers in it, and cleaned our room so efficiently but a huge thank you to Allen and his team for their wonderful service

  • Stayed: December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
9  Thank thediscoverers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Riviera Maya hotels
0.0 km away
El Dorado Royale, by Karisma
El Dorado Royale, by Karisma
#3 of 11 in Playa Paraiso
10,058 reviews
8.9 km away
El Dorado Maroma, by Karisma
0.4 km away
Generations Riviera Maya by Karisma
Show Prices
Show Prices
Show Prices
7.0 km away
Secrets Maroma Beach Riviera Cancun
6.3 km away
Belmond Maroma Resort & Spa
Belmond Maroma Resort & Spa
#1 of 5 in Playa Maroma
1,181 reviews
4.8 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,915 reviews
Show Prices
Show Prices
Show Prices

Been to El Dorado Casitas Royale, by Karisma? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about El Dorado Casitas Royale, by Karisma

Address: Km 45, Carretera Cancun-Tulum, 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in Riviera Maya
#17 Luxury Hotel in Riviera Maya
#24 On the Beach Hotel in Riviera Maya
#26 Green Hotel in Riviera Maya
Price Range: RM1,940 - RM4,286 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Casitas Royale, by Karisma 4.5*
Number of rooms: 171
Official Description (provided by the hotel):
El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Expedia so you can book your El Dorado Casitas Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Dorado Casitas Royale, By Karisma Hotel Riviera Maya
El Dorado Casitas Royale, By Karisma Mexico/Riviera Maya

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing