Arrived at a somewhat run down village with no apparent inhabitants at 5.00 pm. Hotel was in a similar state of disrepair. Having parked, our key was left in the entrance lobby. Unfortunately, our elderly dog was quite unable to climb the steep and polished steps. No staff available and several other potential guests wandering around looking for help. Kitchen staff arrived around 6.00 who advised that no reception available until after 7.30. This guest house was miles from anywhere and so we had no choice but to drive to find alternative accommodation. Phoned hotel at 7.30 and were charged for a no show.
This property is a somewhat shabby guest house and 3 star hotel is misleading in the extreme.
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