This is one of those hotels that are part of a complex, with residential tower and a hotel. You enter through a shared access with the same security guardhouse.
The hotel has its own basement carpark and parking is free. Location of the hotel is at Midhill, which is near Gohtong Jaya, and the road is quite far in. You would need a car if you wanted to stay here, otherwise it would be inconvenient.
Currently, there is a Sales Gallery next to the hotel and construction sites and workers quarter adjacent the hotel. This area was originally virgin jungle but now is undergoing massive development with land being cleared and high-rise towers being constructed. Construction lorries go in and out on the small road, and if you are stuck behind one, you will have to go slow.
Check-in was slow, everybody was queing to check-in at 3pm, and only 2 counters were open. There is a swimming pool and gymnasium on the same floor as the reception and one coffee house.
The coffee house you had to book a time for the complimentary breakfast buffet, either 7:30, 8:30 or 9:30. This is due to pandemic restrictions. The restaurant was busy at 9:30 and we had to wait for a table to become available. The buffet had limited choice.
The room that we got was on the 7th floor and faced outwards. There is a view to Gohtong Jaya, and all the construction sites around the area.
The room was disappointing, and didn't seem cleaned properly. The bathroom floor was wet and there was even hair on the floor. One of the pillows had a small blood stain. Although a newish hotel, the sliding door of the wardrobe was already broken.
Although there was centralised air-conditioning, the room still felt stuffy, as there was no fan, and the air-cond blower did not seem to be functioning. The room windows could not be fully opened, as there was a window restraint. But you wouldn't want to open the window, as there was noise from people ramming their motorbikes or cars down the highway, even though the road up and down Genting was quite a distance away.
The room walls seemed paper thin, at night you could hear noise either from the adjacent rooms or the corridor, as people came back from their excursions.
Wouldn't stay here again, if I'm honest.