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Nat Ang
Singapore, Singapore

Amazing pool and friendly staff

5.0 of 5 bubblesReviewed 8 May 2024via mobile
Very clean room and friendly staff. Decided to stay here because of the location. And also this hotel has a wide range of amenities eg swimming pool, gym, parking and Onsen.

The room was larger compared to other hotels in Genting Highlands. Staff were very helpful when we need any assistance. Will definitely stay here again 👍🏻
Date of stay: May 2024
Trip type: Travelled as a couple
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Reviewed 7 May 2024

Beautiful hotel with awesome view! Very relaxing for a weekend getaway. Really enjoyed our time using the Japanese Onsen. Room was spacious and very clean. Very near to all the attractions in Genting Highlands. Room also had free minibar included.

Room tip: Pool was great
Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Excursion52488862418
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 March 2024 via mobile

I recently stayed at this hotel and it was a complete disappointment. The photos online were extremely misleading; the reality was far from what was advertised. The Chinese recep lady was not only rude but also incredibly impatient. If there was an option for zero stars, I would give this hotel a zero-star rating without hesitation.

Date of stay: March 2024
Trip type: Travelled with family
Thank jawnzy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 September 2023

I don’t usually write reviews because most hotels are just like what we expect. The Yanne is different (in a bad way).

The Onsen does not understand luxury. The fittings in the room feel cheap, no plates are provided, no spoon, bathroom has no exhaust fan (smelly), coffee even the cheap one is not provided. Overall, this room feels like a cheap hotel despite the claim of Japanese-inspired. Even the cheapest Japanese hotel put some thoughts on the design.

Let’s talk about the facilities. They sent images of child play room, gym etc. Apparently the rooms are not even ready yet! By the look of it, the rooms are probably like the hotel room. Tiny and made cheaply. We have to go to a different tower for the gym (shared with so many people)

Let’s talk about the sky garden. So many towers share a small space. Oh my… who are their architects!

Room tip: Don’t come
Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
2  Thank azrula2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 June 2023

The hotel staffs were attentive and accommodating. They prepped us about onsen ethics before our arrival. We’d decided to park our car at the valet next to hotel lobby for a small fee, it’s super convenient. The Sakura pool was beautiful, and the 43 deg C hot pool next to outdoor window has an awesome mountain view. Room bed and linens are of super quality. We had a very relaxing sleepover. Overall a 5 star experience at The Yanné.

Room tip: Minibar snacks & drinks are complimentary. Rather prompt hotel staff service response from Whatsapp text.
Date of stay: June 2023
    • Rooms
    • Service
2  Thank 123davidong
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 June 2023 via mobile

We truly enjoyed the onsen session especially the Sakura Pool which was a piece of fine art. The uniqueness of the pool increased the pleasure of soaking in the hot water on a cold evening.

The other pools were also unique, 1 with nano bubble which we were told was imported from Japan. After soaking, it made our skin smoother. We also enjoyed the other pool near the window which was with the highest temperature. With the cold breezy wind coming in from the window it made us felt so relax and comfortable.

Overall, the hotel offered great service. Thanks to their dedicated guests officers. We also had a good sleep on the comfortable bed.

For those who wanted a relaxing holiday and not too far away from the buzzing Genting Resorts world of entertainment, The Yanné Onsen Hotel is a great choice.

Room tip: A touch of Japan in Malaysia
Date of stay: June 2023
Trip type: Travelled with friends
1  Thank Trail08026598896
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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