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2 - 7 of 436 reviews
Reviewed 30 August 2019

Pamplona is more like a 3-star hotel. The lounging areas are small and leisure activities are uneventful. Organized parties begin at 8.30 pm and dinner lasts until 9.30. The sun sets at 8.30 and many people prefer to stay at the beach until 8 pm. Parties last only until midnight when everything closes. The swimming pool is very small and there are inflatable mattresses floating in it, cramping the place even more. Food choice is limited and food is bland. Meat is hard to chew and fish is bland. Cockroaches can be seen in the restaurant and in the hotel and nobody swipes the floors. The shell of the same bug was lying in the same place between two sets of stairs on two different days. Elevators are small and it takes time for them to arrive. Standard rooms are tiny and two people cannot be comfortable there because one person should sit on their bed while the other person moves because there is no space for two people. Beds cannot be separated because there is no room. A slightly overweight person would be uncomfortable going from the bathroom to the terrace because of the cramped space. Cleaning is bad and the bedsheets are not changed during the stay. Maids do not clean the room well and there is a difference in quality between the services of different maids. Checkout is at 11 am. I would not recommend this hotel and it does not deserve 4 stars. The price is too high for such poor quality and experience. The promotional photos of the hotel and its services are deceiving.

Date of stay: August 2019
1  Thank 963natasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2019

It is good hotel, with good food and clean rooms, professional people that works in hotel - except management who spoil all this paying for bad internet provider. Pool is not so big but it is OK. Just bad surprise was very bad wi fi , no internet in the room, nor in pool area. If you wish to commnunicate trough whatsup or viber you must stay close to reception where internet works which is not so pleasant nor allow privacy.For 150EU for single room per night, I would expect to have internet in the room.

Date of stay: August 2019
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank ictatrainings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2019

Hotel is located on 2 min walk to the sandy beach. Area around the hotel is calm. There is a big supermarket Mercadona near the hotel. 15 min walk from the hotel to the Arenal side you can see a very noisy streets with pubs and bars where Germans have parties.
There are 2 buildings in the hotel: with standard hotel rooms and apartments with kitchen. It's better to stay in the first one on the 6th floor. The best views - rooms 608-610 (mountains, piece of ocean and beautiful sunsets).
All rooms look nice and clean. In the fridge you can find 2 bottles of water. They are free.
WiFi in the hotel is not the best one and I constantly lost connection.
Breakfast and dinner were included in my accommodation. Choice of meals is quite good (meat, fish, vegetables, fruits), however I can't say that this food was delicious. It seemed that they used yesterday's food and no flavors.

Room tip: Rooms 608-610 - the best view
Date of stay: July 2019
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank AnastationD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2019 via mobile

We had the most wonderful time in Mallorca. This hotel is super close to the airport without the sound of planes flying overhead al day. The hotel itself is just lovely! Awesome pool area with a little pool for kids. Great sun lounge space and 4 poster beds to lie on too! The room was nice, bit random that there was a pane of glass as a wall between the bathroom and the bedroom so you could see into the shower and toilet from the bedroom and vice versa.... be sure you stay with people you know REALLY well, and be prepared to look away!! Room didn’t get cleaned every day either, and they didn’t replace our toiletries at all during our stay. I’m sure they would have given us some would we have asked but usually they just do it anyway. Didn’t mean we didn’t enjoy every minute however. Great choice for a break!

Date of stay: August 2019
Trip type: Travelled as a couple
Thank redlollyyellowlolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2019 via mobile

Stayed on half board for 5 nights ,
Room spacious and clean
Toiletries wr not replenished at all whilst there tho ,.... bed quite hard , defo no sleeping in !
Food is of good standard and lots of choice , with salads and mixture of meats on each night . Waiting on staff friendly an work very hard .
Pool area great , always sunbeds free , love the bean bags in the pool to lounge on .
Pool side food also good . Most night some form of entertainment on , but with little take up really .
Hotel in easy reach of beach , buses ans supermarkets
Playa de palma is 98% german travellers an is their Magaluf for partying , tho never once saw any trouble . Most shops / cafes written in Spanish or / and German , not many English speaking staff .

Date of stay: July 2019
Trip type: Travelled as a couple
Thank paulined241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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