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“Better than some have rated”

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LABRANDA Isla Bonita
Ranked #53 of 61 Hotels in Costa Adeje
Reviewed 9 December 2017

This hotel has had some poor reviews, it is not that bad, we stayed 6 nights. Hotel location good, close to all shopping centres, beaches 5 min walk there are 2 beaches the main one then a very nice one if you go right as you leave the hotel where the exclusive shops are.
Food I found the food to be good it's your normal all inclusive buffet style, plenty of choice.
Staff all very freindly and helpful, entertainment the best hotel entertainment we have seen, great shows, please do not expect something from Vegas
Down side for this hotel is the rooms and the appearance it does need updating, that said it is still kept very clean
Do not let any of the poor reviews put you off, it's good value for your money, but don't expect to much as the rooms go but I use my room to get changed in and shower and sleep! Not to spend my holiday in
The hotel is close to bars restaurants and shops if you want to venture out, great walk along the front all the way to Los Cristianos about 5k have a few drinks on way and get bus back or other way round

  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
7  Thank Sharon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PublicRelatMng, Public Relations Manager at LABRANDA Isla Bonita, responded to this reviewResponded 10 December 2017

Dear Sharon H,

We thank you for your recent stay with us and your comments.
we appreciate all your compliments and
we hope to welcome you back in the near future.

Kind regards,
The hotel management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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35 - 39 of 3,578 reviews

Reviewed 9 December 2017

We found the ISLA BONITA HOTEL needed a complete refurbishment, the bedroom was quite adequate and the bed comfortable ( as usual in most hotels insufficient wardrobe space and not enough coat hangers, fortunately we had taken our own ) The lounge area was very basic and uncomfortable, the television was unbelievably old. There were no tea or coffee making facilities, We were allocated a room on the second floor overlooking the pool area, we found it to be very noisy and smelling of food being cooked all day, we had no air conditioning so could not have the patio window closed all the time. Again, in the evening it was extremely noisy from the evening show time entertainment which went on until 11pm. We did not go to the entertainment due to the number of people smoking, there are no designated areas for smokers which we found very troublesome. Now having said all that........we found our room to be spotlessly clean, the food was exceptional, all the staff, and I mean all the staff were always so kind and helpful nothing was too much trouble for them. Although it states that it is four star it is only three star as reception will tell you and it is due for refurbishment in 2019, we will see.

Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PublicRelatMng, Public Relations Manager at LABRANDA Isla Bonita, responded to this reviewResponded 10 December 2017

Dear kPatricia B,

We thank you for your recent stay with us and your comments.
we appreciate all your compliments and the feedback over our staff

we hope to welcome you back in the near future.

Kind regards,
The hotel management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

If you are due to come here you are probably wary due to negative reviews.This is our third time here and it is always great. Food and restraunt lovely.Bars and drinks great.Staff very friendly and polite.I have stayed in Dubai top hotel but have paid 1500 for the privilege. Cruised all over ,luxury liners paid 4 times what it costs to stay here.You get what you pay for.A large clean room (standard) all you can eat and drink and lovely sunny weather.If you want 5* pay for it.Dont moan because you didn't get it for 3* prices.We are returning again in February with all the family.Please don't over expect and ENJOY your stay.

Stayed: December 2017, travelled as a couple
5  Thank Stella T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PublicRelatMng, Public Relations Manager at LABRANDA Isla Bonita, responded to this reviewResponded 10 December 2017

Hello Stella,

We thank you for your recent stay with us and your comments.
we appreciate all your compliments and
we hope to welcome you back again soon in the near future.

jan
Kind regards,
The hotel management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

Partner took me away for my birthday, Large hotel, staff where nice, entertainment was great, entertainers where friendly and funny, all inclusive bar closes at 11 then after u have to pay, ignore the pictures of the rooms as that's not what you'll get, we had a tv, 2 bucket chairs and a fridge in middle of the floor, 2 single beds that's abt all, food mostly cold or at room temperature and repetitive (common perhaps in all inclusive) I had a nice holiday tho but after finding out how much my partner paid for the hotel baring in mind 4 star all inclusive off peak, I felt as if she had been ripped off, perhaps once a 4 star hotel but our room was 2 star at most, the entertainment, daily activities and powerful shower is the only reason I've scored this hotel average rather than poor

Stayed: December 2017, travelled as a couple
2  Thank Yogi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PublicRelatMng, Public Relations Manager at LABRANDA Isla Bonita, responded to this reviewResponded 10 December 2017

We thank you for your feedback.
specially the positive comments on our staff

We regret not having met your expectations.
Our main goal is that our customers are happy.

We apologize if it this, at any point of your stay, has not been the case.


Kind regards,
The hotel management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2017 via mobile

Myself and my partner stayed here in mid November but would not return.

ROOM -
our room was second floor, pool view and was cleaned daily, clean bedding and clean towels but it is in need of a modernisation and the beds are very uncomfortable. We requested pool view when booking and these seem like the best rooms.

POOL -
The pool area is also kept clean but the pool is freezing cold, although it does cool you down and you do get used too it (cant spend long periods of time in the pool as its so cold).

SNACKS and DRINKS -
The food served between meal times are snacks at the bars, these tend to be pastries and sandwiches but these are very bland and dry. Pour your own beer is available all day with coffee and tea etc this is also pour your own.

RESTAURANT
The restaurant is downstairs, its dark and in need of major modernisation. The main food is bland, tastless and the same eveyday. I spoke with many guests who had chosen to eat out as they found the food so poor. Only good meal that we had daily was the breakfast.

BBQ -
The BBQ was a total letdown, first we were refused as apparently we had created our own ticket (you have to book in advance) and when we complained were shown to a tabel as they realised there mistake. We were given 1 pork sausage, a rib, corn on the cob - all very salty and tasteless, although it was nice not to have to eat in the main restaurant.

ENTERTAINMENT -
Entertainment is ok. Good for young kids with the mini disco every evening. Adults - the entertainment varies from Elton John night to bird and magic shows. The animation team try very hard. Entertainment stops at 11:00 and the music stops and bar closes and everyone leaves. I would recommend walking to the Kareoki Bar on the seafront for entertainment (this closes at 3am) or Playa Des Americano' is only €10 in a taxi.

LOCATION -
Location is perfect. A 5 minute stroll to the local beach, shopping malls and bars and restaurants. Its not too busy, but still lively enough to enjoy yourself. The sea was warm and we swam most days. We booked an excursion at the hotel desk for Siam Park which was €30 per person and you can return half price, they pick you up at the end of the road and well worth it.

Overall we would return to Costa Adeje, but unfortunateltly not Isla Bonita.






Excursions - we went directly to the people running the speedboats and got a great deal, look out for the excursion centres as they are very expensive. There is an excursion desk in the hotel and this is reasonable. We booked Siam Park here and this was €30per person, once inside you are able to revisit for a discounted price.

Overall I would definitely return to Costa Adeje, but unfortunately not Isla Bonita. It needs a complete refurbishment, new menu and better quality food. The guests we met were lovely and we will stay in contact with a few.

Stayed: December 2017, travelled as a couple
1  Thank Joe K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PublicRelatMng, Public Relations Manager at LABRANDA Isla Bonita, responded to this reviewResponded 10 December 2017

hello Joe K

We thank you for your feedback.
We regret not having met your expectations.
Our main goal is that our customers are happy.
We apologize if it this, at any point of your stay, has not been the case.


Kind regards,
The hotel management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about LABRANDA Isla Bonita

Address: Avenida Bruselas, 8, 38670 Costa Adeje, Adeje, Tenerife, Spain
Phone Number:
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Top resorts Hotel in Costa Adeje
#34 On the Beach Hotel in Costa Adeje
#34 Luxury Hotel in Costa Adeje
Price Range: RM477 - RM1,012 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — LABRANDA Isla Bonita 4*
Number of rooms: 437
Official Description (provided by the hotel):
This comfortable hotel is located in the tourist area of Playa Fanabe and in the area you can find a lot of shops, bars, pubs, restaurants and nightclubs as well as public transport. A 400m is the beach promenade and Fanabe beach.The cozy and comfortable rooms are air conditioned and equipped with bath, separate living room, direct dial telephone, satellite TV, , sitting area , hire safe and a balcony or terrace. Guests have access to two swimming pools for adults and two for children. In addition, a snack bar, sun loungers and a terrace for sunbathing. If you want to keep fit you can use the gym. As for sports, you can play tennis, table tennis, basketball, billiards (additional fee) and bocce. You will also have the chance to practice archery. The nearest golf course is three kilometers away. We have an ample entertainment program for both adults as well as children. Upon arrival, customers who want to use the pool towels have to pay a deposit of 10, - euro per towel pool, the deposit will be returned upon departure. Pool towel change is 1, - euro per towel / change. We offer free access throughout the hotel (public areas and rooms). ... more   less 
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Also Known As:
Adonis Resorts Isla Bonita Hotel Costa Adeje
Isla Bonita Tenerife
Jardin Isla Bonita
Hoteles Isla Bonita Jardin Hotel
Isla Bonita Hotel Tenerife
LABRANDA Isla Bonita Costa Adeje, Tenerife

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