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“Fantastic accomodation and views just be sure to...”
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Review of Diamante

the swimming pool
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the swimming pool
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Average
3 reviews
the swimming pool
the kitchen
living room
computer area
bedroom N°1
bedroom N°2
bedroom N°3
bedroom N°4
bedroom N°5
bathroom N°1
bathroom N°2
bathroom N°3
the beach
walking
walking
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Overview
Condo/Apartment -
4 Bedrooms, 4 Bathrooms, Sleeps 10
Lierna, Lake Como, Lombardy

Reviews from our community

Average - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
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English first
Goffy H
Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Great view - dreadful owner and lots of additional charges - beware!”
Reviewed 23 July 2015 for a stay in June 2015
5
people found this review helpful

Fantastic place, wonderful views but spoiled by the attitude of the owner and their attitude to pricing. This place isn't cheap, but for the price one would expect some basics...but no. Not so much as a tub of salt to get you settled! Plus the owner charges for absultely everything. 20 euros for the wifi password! 50 euros for an ikea temporary cot and an ikea high chair I KID YOU NOT!!! IT'S OUTRAGEOUS! He charges for the use of the pool 150 euros. he charges 100 euros for cleaning - yet you have to strip all the beds, sweep all the floor and essentially clean the property anyway! One of the shower doors sheared off due to the runner being worn. The shower units are c 20 years old...and he tried to charge 50 euros for damage! He's a disgrace. Lovely views, place is nice and clean, but I'd go somewhere else if I were you. Oh, private car spaces are down the hill on the road up to the recycling plant that overlooks the pool...

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The area
Liked least: The owner and his greedy additional charges - knowing he'd fleece your deposit.
Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Jul 2015
We are really sorry you felt this way, but I can only answer that the extra cost are on the web site page well specified. The house was build on the 2007 so all the furniture are then. Also I would like to tell that you filled a testimonial card and you gave us the highest score and you wrote, your words "This is a lovely villa with a beatifull location, we had a wonderfull holiday. Thank you!" So what can I tell more?
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
AussieFZ
Melbourne, Australia
Level 4 Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Fantastic accomodation and views just be sure to factor in the natural gas cost”
Reviewed 4 July 2012 for a stay in July 2010
8
people found this review helpful

We stayed at Diamante for 2 weeks with another family, totalling 4 adults and 4 children under 5. The apartment was spotlessly clean and was perfect for two families. The pool and the views from the pool area are spectacular. We also loved the outdoor eating area and the garden which is meticulously maintanied.

Lierna itself is a small lakeside town, which although catering for tourists (like the whole of Lake Como) tends to have mainly Italian and European visitors. We felt very welcomed and besides one trip to a larger supermarket, Lierna had everything we needed for our stay (the Butcher, Bakery, Pizzeria and Gelati shop were all fantastic). The restuarant by the ferry stop is also recommended. You can catch the ferry from Lierna or from nearby Varenna and it is centrally located on the east side.

A couple of things to consider about this accomodation:
- you share the pool with the family (in practice this really wasn't an issue for us, they only used it on the weekends and we were often out sightseeing);
- The apartment is alongside the munipical recycling plant. There was no noticable odour coming from the plant. However every Wed and Sat morning the locals all drive up there to dump their recycling and a recycling truck comes about once or twice a week.
- Privacy - the gardeners seemed to be tending to the garden almost daily, with this, the owners family sharing the pool & cars queueing at the recycling plant on Wed and Sat who could see into the pool area, at times the apartment and especially the pool weren't as private as I would have liked.
- The cost of natural gas - we were shocked to find out the cost of gas at the end of our 2 week stay, it was approximately 230 euro! The owner keeps the pool temperature at around 30 degrees day and night (totally unneccessary in an Italian summer) and you have to pay for the gas to heat the pool. I would suggest that you negotiate the cost of the gas or the temperature of the pool prior to your visit. (Electricity is additional too but this was only about 50 euros which we expected).
- We suggest you do a shop before arriving as the owners provide nothing in the apartment other than toilet paper eg no soap, washing liquid etc.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The pool and outdoor areas and the views
Liked least: Cost of gas
Travelling group: Family with Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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