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Overview
Villa -
3 Bedrooms, 4 Bathrooms, Sleeps 8
Skala, Cephalonia, Ionian Islands

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Hayleyand...
Level 4 Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Wasp situation spoilt it.”
Reviewed 11 August 2016 for a stay in August 2016
5
people found this review helpful

POSITIVES...
-Beautiful location with fantastic views.
-Excellent layout.
-Well equipped (although need mirrors in each bedroom and an outside shower to use before entering the pool).
-Cleaned to a high standard by friendly staff (although pool could've done with cleaning more).

NEGATIVES...
-Lack of/no water for first few days was very stressful and spoilt the start to the holiday (this was resolved with a new pump).
-WASPS! WASPS! WASPS!
They were constantly around the overflow pipes for the air conditioning which were situated beside the pool and on upstairs balconies. They were around the edges of the pool, especially the ladder and steps and appeared to be particularly attracted when people were in the pool and there was water movement. At times there would easily be 40 plus! They didn't appear to be "after us" but just by being around them 5 out of 6 of us got stung (painfully and some more than once) over the two week period including our 6 year old. We asked for help multiple times and were given a couple of suggestions (burn Greek coffee/place tubs of water around) but nothing more. They also entered the basement and ground floor bedrooms by the air conditioning. At one point there were over a dozen in the basement bedroom (crawling on the beds, furniture and floor as well as flying) making it unusable. Family members in the ground floor bedroom were woken by them in their hair and on their pillows and subsequently stung. Thankfully this problem was resolved by a little piece of netting being placed over the air conditioning overflow pipes for those rooms. Their presence also made it impossible to eat outside and sit on the upstairs balconies.

We understand and accept that this is an environmental (and possibly seasonal) problem BUT it is a major problem nonetheless and when you carefully search, plan, look forward and countdown to (and pay a lot of hard earned money for) your holiday it is VERY disappointing.

We are a calm family who carried on regardless and had a lovely holiday because we made it lovely holiday but it could've been SO much better.

We felt we had to give this honest review because if people have very young children or are allergic to wasps stings this situation would be unbearable.

If we hadn't experienced the water and wasp problems I have no doubt our review would've be 5 stars, sadly this wasn't the case.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
13 Sep 2016
Thank for letting us know about the wasp situation, although it is something enviromental and not and issue of the villa itself. All the best, Anna.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Darlington, United Kingdom
Reviewed 1 July 2016 for a stay in June 2016
2
people found this review helpful

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: Views, location, villa.
Liked least: I had to leave a lovely pregnant pussy cat behind!
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
6 Jul 2016
It was our pleasure to have you with us this summer. We hope to have you again in Ratzakli Villa in the future!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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