On arriving at the Penera Beach Hotel late at night we were warmly welcomed by Stavros the reception night Manager who explained the layout of the hotel and directed us to our room.
The room was spacious with a good size bathroom although later I found out that if you are any bigger than a size 12 don't try and sit in the bath as you will struggle to get out but I guess they are good if you have kids.
The beds were comfy and there was plenty of storage although I never find a hotel that puts up extra hooks to store coats bags hats etc.
We had opted for a sea view which was the right thing to do as to the side and rear of the hotel building work is ongoing. The cleaning was not up to much although the rooms were serviced everyday they missed things like cleaning the coffee cups and saucers that were left dirty, also under the beds were terrible looked like it hadn't been cleaned in weeks as the floors were wood is was clear to see how dirty they were.
The food we found to be very good with lots of choice and the quality was also good, however what lets this hotel down in my opinion is some of the staff and entertainment was not up to much either.
We visited the Amarante Asian on site restaurant that you get a voucher for on arrival and were far from pleased. First of all the man running the show who I guess was in charge was pleasant enough but kept calling me " my Dear " and I noticed he called all the ladies the same which I was highly offended by, I found him to be patronizing and after long discussion about how I would like my curry it was served as a vegetable dish and not chicken and was way to spicy after I had already asked him for the mild option so left very disappointed with the whole experience.
The Thalassa restaurant you also get a voucher for and this time we were very happy not just with the food but the overall service received and the friendliness of the staff we also saw George waiting on tables there you would normally find George in the breakfast room what a lovely man he is, the Manager in the Thalassa went out of his way to accommodate us as we were unable to make our booking the previous night and he fitted us in before our coach arrived to take us to the airport.
Some of the staff especially one young man at the snack bar of a night time was very rude/unhappy and didn't care less, why work in a job that you hate because it was obvious he did. The animation team were not up to much but they did try!
I think the Penera Beach is a good Hotel the location is great so full marks for that, however for what we got it was by no means luxurious and it was very overpriced.
- Official Description (provided by the hotel):
- This charming hotel is located in "Pernera", a small area on the outskirts of Protaras, which has developed into a resort of its own. The hotel is right on the sandy beach of this quiet resort with restaurants, bars and many shops nearby. The Pernera beach hotel has a rich variety of sport and leisure facilities including:supermarket/souvenir shop, conference room, hairdressing salon, squash court, whirlpool bath, sauna, gym, massage room, two floodlit tennis courts, volleyball court, mini football ground, darts, games room, sun terraces, lounge bar, children playground, indoor swimming pool, a large outdoor swimming pool, children's swimming pool, a scuba diving center, water sports and a great variety of in-house entertainment. ... more less
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- Also Known As:
- Hotel Pernera Beach
- Pernera Beach Protaras