From the review of TripAdvisor on Mr BBQ restaurant, agree with the food is good but then the service is horrible. I know is dinner time and is busy, they really don't have the experience to cope up the crowds by following the food ordering. It is so frustrated because this lady captain (long hair) keep on take all the orders (roughly 3 tables menu) then only key in to the system at one time which means that my food is delay unnecessarily. Furthermore, if you are regular guest here, you have the priority to jump queue.
My orders only key in after half an hour time which I witnessed myself to clarified with this lady. As normal, definitely as a staff sure she say NO....irritating answer. Furthermore I sat on table no. 13 is a table for them to place all the collected dirty utensils item...what a disgusting.