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Hotel Alone
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Reviews (307)
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All reviewslovely hotelpool areabed and breakfastbenidorm townhotel is situatedroom servicecleaned dailycalataxidoorstep
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4 - 9 of 307 reviews
Reviewed 25 September 2017

just got back from staying here had a great stay rooms was really nice and clean the only complaint I would say which I did complain about was the sausages at breakfast . At first I thought oh great proper bangers but when I cut into them they were raw . The problem was it wasn't just a one off they were all raw and the next time we got sausage they were the same . I did complain so I just hope it didn't go on death ears
other than that I was happy oh one last thing it would have been nice just to have a little music in back ground at pool it was a little to quiet

  • Stayed: September 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank haze555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEDSUR, MEDSUR-HOTELES. at Hotel Alone, responded to this reviewResponded 10 October 2017

Dear client. Thank you for write this opinion about Alone. Our clients opinions are the best way for us to know what are we doing well and what we could do better. We have taken note about your sausages complain and also about pool music. We hope to see you back soon in one of our hotel. Regards. Medsur-hoteles.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017 via mobile

It is very good hotel to stay with family. There is anything your kids need. Rooms are very clean and air conditioning is included. You have also free access to WiFi from room.

Kids didn't even think about overcrowded beaches, whereas pools and slides were at hand. Parents can also enjoy drinks and jacuzzi.

Parking a car was challenging as it is very tight there. Some people would complain about the breakfast as it was pretty basic, but fresh and tasteful. For me it was just fine. I enjoyed dinners very much. A lot of choice and I just couldn't fit it all

Reception was kind and helpful, but struggling with English. Most of the guests were Spanish. Animation club was active and full of fun, but again, mainly for Spanish families.

There is very nice beach 10 min walk from hotel. The bigger ones are 10min by car in Benidorm Town,if u are lucky to find a parking spot.

Our whole family of four enjoyed 2 weeks in this very nice hotel. I recommend it.

Stayed: July 2017, travelled with family
Thank jonasz81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEDSUR, Medsur-hoteles. at Hotel Alone, responded to this reviewResponded 10 August 2017

Hello. Thank you for write this opinion about Hotel Alone. We are very happy to know that you have enjoyed your staying with us. We hope to see you back soon in one of our hotels. Regards.

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Reviewed 29 June 2017 via mobile

The hotel itself is spotless you get fresh towels and room cleaned daily.only had breakfast which was ok but not great.some of the staff could smile a bit more.. it's a bus ride away from the night life at 1.50 .taxi is between 12 and 15 euro.pools are nice and can use the tropic hotel as well 22 euro for a safe but get 10 back when you hand the key back.

Stayed: June 2017, travelled with friends
Thank Mosta09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEDSUR, MEDSUR HOTELES at Hotel Alone, responded to this reviewResponded 3 July 2017

Dear client. Thank you for your opinion about hotel Alone. We are very happy to know that you have enjoyed your staying with us. We hope to see you back soon. Regards. Medsur-hoteles.

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Reviewed 21 June 2017 via mobile

This hotel seems to mainly aimed to cater for Spanish people. The food was alright but nothing special. Pool area was great but could've done with a kettle in our room. When checking out awaiting for our coach transfer at 810 they wouldn't let us in to get a coffee before we left even though it had been paid for

Stayed: June 2017, travelled with friends
1  Thank Julie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEDSUR, MEDSUR HOTELES. at Hotel Alone, responded to this reviewResponded 12 July 2017

Dear Client. Thank you for your opinion about our hotel. Our clients opinions are the best way for us to know what we are doing well and what we could do better. We are happy to read that you have enjoyed your holidays with us. We hope to see you back in Hotel Alone. Regards. Medsur-hoteles.

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Reviewed 20 June 2017

This Hotel is situated approximately 10 mins walk to a beautiful little beach/cove which has bars and shops on the doorstep, location wise a very good choice. The area is very Spanish and atmosphere locally was relaxed.
Reception staff were very helpful and although a language barrier we managed to understand each other. The waiters and bar staff were polite and helpful.
The whole hotel was spotlessly clean. Lovely outside pool area which included a couple of Jacuzzis.
Our room was located on the 6th floor this was spacious and bright as was the bathroom, comfortable double beds with good quality bed linen & pillows, excellent shower, Air con was quiet, decent sized balcony. No real view to speak of as surrounded by high rise buildings.
The room really does need a fridge and would benefit from one TV channel in English (i.e.news).
We took the half board option and were more than happy, great choice both for breakfast and evenings - always a good selection of meats, fresh salads, fish and fresh fruit.
I would certainly recommend taking a holiday in Finestrat and The Alone would be a good choice.

Stayed: June 2017
2  Thank Bluebell09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEDSUR, MEDSUR HOTELES at Hotel Alone, responded to this reviewResponded 12 July 2017

Dear Client. Thank you for your opinion about Hotel Alone. We are happy to know that you have enjoyed your staying with us. We hope to see you back soon. Regards. Medsur-hoteles.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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