We bought a family trip as a Christmas gift for our 3 boys and myself.Persuaded by the rep and assured Tino is the best on the island,despite our initial reluctance after reading poor reviews.
So arrives the day of the BIG GAME FISHING.We awake at 7am for an arranged pick up at 8am.After waiting around for an hour and a half at the arranged meeting point,unable to contact Mr Garcia,we finally made contact with the (reassuring rep).After more waiting around while the rep attempted to contact Mr Garcia ,we were eventually informed the trip had been cancelled.The rep confirmed that Mr Garcia had made no attempt to contact her to inform of the cancellation and despite taking several contact numbers,he certainly made no attempt to contact any of us.A CHRISTMAS GIFT TRULY RUINED.
DO NOT USE!
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