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“Simply the best!!”

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Utopia Resort & Spa
Ranked #3 of 4 Hotels in Katelios
Certificate of Excellence
Reviewed 10 June 2014

This was our ninth visit to Katelios over the past 20 years but our first stay at Utopia. We looked in at this hotel, last year, and decided we would like to stay in the future. We booked direct as the main tour operator is now Polish as a result of a "dispute" the hotel owners had with Thomsons last year. We found the Polish people very pleasant and well behaved and many tried to communicate with us in broken English.

The hotel itself was a great experience! High standard of cleanliness throughout; good-sized bedrooms with either a mountain or sea view; choice of swimming pools and plenty of sunbeds and free wifi.

This is a family run hotel and the staff were always friendly and helpful. Special mention to Peggy (the manager), her sister Argiro (Mrs Martin!!) and Afroditi (the chef) who provided us with some of the best food we have eaten on holidays abroad!!

We did not use the Spa but the facilities are of a very high standard and managed by an English lady called Mary.

One of our initial reasons for booking this hotel was the proximity to the beach and local tavernas as we now have some mobility issues. The hotel now has a pathway to the beach thus avoiding the need to use the road.

Health permitting - we will return! Thank you Utopia for a memorable holiday!!

Room Tip: All of the rooms we saw were good whether it was sea or mountain view! The suites look excellent for...
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  • Stayed: May 2014, travelled as a couple
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2  Thank Nannyneale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 232 reviews

Reviewed 31 August 2013

First time in Kefalonia but what a holiday. Hotel was amazing, wonderful facilities, extremely clean. Plenty of sunbeds and plenty of space. The rooms were large and well equipped. Great bathrooms. The lighting could have been better as wasn't the best for doing make up but otherwise perfect. Most relaxing holiday I've had. Totally recommend it.

  • Stayed: September 2012
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8  Thank Solvendum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2013

Once we arrived at the utopia resort we were kindly welcomed by our staff with smiles and good afternoons. We even got upgraded to the penthouse suite! although we went out a lot the food was lovely and tasted good. Even though one day there was a power cut (that wasn't their fault )and our air con was turned off the staff were very helpful and got a mechanic as soon as possible.

Room Tip: We stayed in room 407 which had a lovely sea view
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  • Stayed: August 2013, travelled with family
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Thank anonymousjoe6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2013 via mobile

Outside The hotel looks rather like a hostel. Inside someone tried to make it look like a hotel. The room is quite big, with a nice balony overlooking the Sea and the swimming-pools. The ugly part of it is a bathroom-dirty, shabby with insufficient amount of shower-gel even for one person.
The swimming-pools are decent but I have never seen anyone cleaning them.
The worst things in Utopia are:1-waiters 2-food. The 1-st are extremely lazy and unhelpful. They do not take the dirty plates away until You finish the whole dinner or supper. The waiters do everything with a huge effort and grace. The food is awful! Unedible and monotonous-day by day the same. You can find tomatoes served in 100 ways, pasta and potatoes. Don't bother to taste meat unless you have a mechanical saw to cut it.
To sum up-it's a 3 star, average hotel in the middle of nowhere but with a nice view.

  • Stayed: August 2013
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Thank Goniaa2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2013

This hotel is in a really nice location and very close to both the beach and village centre which has a good selection of high quality tavernas to choose from. The whole hotel is spotlessly clean with very nice swimming pools and plenty of high quality sun beds for everyone (no need to put the towels out, but some people still do!).

On arrival we were greeted by the manager and his staff who all had beaming smiles and made us feel extremely welcome. This continued throughout our two week stay. After a stressful days travelling (our car broke down at Gatwick), we were given a wonderful upgrade which was very much appreciated. Our room was fantastic and finished to a very high standard with lovely sea views.

We booked through Olympic holidays on a full board plus basis. The only reason for this was because this worked out cheaper than what Thompsons offered on a B&B basis when we booked last September. The food was very good, although for us, Greece is more about getting out and about and soaking in the atmosphere at the local tavernas (would you spend two weeks in the UK eating at the same restaurant 3 times a day for 14 days?).

As has already been mentioned on previous reviews, it is the staff who are the real stars here. They work very hard to make sure that you are made welcome. This was evident from everyone from the management to the cleaners.

Please do not take notice of previous reviews made by disgruntled Thompson holiday makers who DID NOT ACTUALLY STAY HERE. To give 1 star against this hotel whereby the fault was clearly with Thompsons I find very unfair and very misleading. I even read one review from a couple who just 'popped' in for a drink after being moved by Thompson to another hotel......ridiculous.

This was our 3rd trip to Kefalonia, but first to Katelios. We travelled as a family of 3 (son 13 yrs) and can highly recommend both this hotel and Katelios.

Room Tip: If you cannot travel via a UK travel operator, book direct! (We normally book independently, but had...
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  • Stayed: August 2013, travelled with family
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1  Thank Garym503830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Utopia Resort & Spa

Address: Katelios 28086, Greece
Region: Greece > Ionian Islands > Cephalonia > Katelios
Amenities:
Beach Airport Transportation
Hotel Style:
Ranked #3 of 4 Hotels in Katelios
Hotel Class:4 star — Utopia Resort & Spa 4*
Number of rooms: 60
Also Known As:
Utopia Hotel Katelios
Utopia Resort And Spa

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