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Reviews (241)
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All reviewssea view roomthe pool area is greatislandtavernaspolishmyrtos
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4 - 9 of 241 reviews
Reviewed 21 July 2015

My family spent here one fantastic week. everything was so good that it's even hard to belive ;)
Room was big, clean and well equipped (beds were rather hard but I can't say that uncomfortable). Barthroom - well decorated with shower and bath. (You need to take your own cosmetics - shampoo, lotion, but there's a lot of soap ;)). Our room (210) was in very calm part of hotel. We had a sea-piece-view from the balcony but in fact we didn't spend too much time in room.
Restaurant is very good - popular food combined with traditional greek meals (absolutely amazing baklava!!!), service very kind.
Staff was friendly and helpful.
This place is in 90% Polish - main part of guests is here thanks to Grecos (travel agent); staff is greek and polish but all of them speak english fluently.
Highly recommended for whole families - because of calm, high culture, great animations and nice food.
Swimming pools are great with sweet water, with umbrellas and lounge beds. Bar is ready to serve between main meals.
You need to remember that this is not a hotel but resort so many of previous complaints about standard comparing to stars is unreasonable.
For Grecos guests - try to avoid resident's help - car rental or trip will be cheaper!

I krótko po polsku - miejsce warte odwiedzenia dla osób ceniących spokój, przyjazną atmosferę. Utopia nie jest typowo greckim miejscem - jest bardziej środkowo- europejska, ale dla nas akurat to zaleta. Nie ma tu imprez, więc jeśli ktoś oczekuje zabawy do białego rana w opcji all-inclusive, na pewno będzie rozczarowany. Duże brawa także dla animatorów za kawał bardzo dobrej roboty. Można tu spędzić naprawdę aktywny tydzień! Warto zabrać swoje kosmetyki, materac do pływania;) ale nie trzeba zabierać ręczników - zarówno te w pokoju jak i plażowo - basenowe zapewnia Utopia.
Jedyna opcja niefajna to rezydent, którego zadaniem jest wyciągnąć jak najwięcej kaski - warto wynająć auto na własną rękę lub wyruszyć w rejs z pobliskiej przystani.

Room Tip: A sea-view is also a Zakynthos - view ;)
  • Stayed: July 2015, travelled with family
    • Sleep Quality
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1  Thank Ania H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UtopiaResortSpa, Kierownik ds. gości at Utopia Resort & Spa, responded to this reviewResponded 15 September 2015
Google Translation

Serdecznie dziękujemy za Państwa opinię , bardzo się cieszymy ze Państwo spędzili u nas miłe chwilę. Będzie nam bardzo miło jeśli w przyszłości będą Państwo znowu naszymi gośćmi.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2014

Definitely does not deserve 5 stars. Very poor selection of meals. Clean but little bit old-looking details in the rooms.
Great pools, definitely not crowded. Walking distance to the beach - 5 minutes.
To be honest I dont know if i would recommend it.

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
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1  Thank Kasia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

A visit to the Utopia hotel spa is a must, it is open to non residents and the facilities are first rate and the lady masseur is top quality. My wife and i had a very relaxing jacuzzi bath and a massage to relaxing lilting classical music, it was sublime. The massage couch moved in so many directions as to mold your body into the most relaxed. position, it was sheer heaven and what a present for a loved one say on an anniversary or birthday.
I will certainly be putting money aside for our trip to Kefalonia next year for a repeat of the luxurious treatment.
I am unable to comment on rooms as we were not resident in the hotel, but the overall ambiance of the hotel was very pleasing.

Stayed: June 2014, travelled as a couple
3  Thank gftSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

This was our ninth visit to Katelios over the past 20 years but our first stay at Utopia. We looked in at this hotel, last year, and decided we would like to stay in the future. We booked direct as the main tour operator is now Polish as a result of a "dispute" the hotel owners had with Thomsons last year. We found the Polish people very pleasant and well behaved and many tried to communicate with us in broken English.

The hotel itself was a great experience! High standard of cleanliness throughout; good-sized bedrooms with either a mountain or sea view; choice of swimming pools and plenty of sunbeds and free wifi.

This is a family run hotel and the staff were always friendly and helpful. Special mention to Peggy (the manager), her sister Argiro (Mrs Martin!!) and Afroditi (the chef) who provided us with some of the best food we have eaten on holidays abroad!!

We did not use the Spa but the facilities are of a very high standard and managed by an English lady called Mary.

One of our initial reasons for booking this hotel was the proximity to the beach and local tavernas as we now have some mobility issues. The hotel now has a pathway to the beach thus avoiding the need to use the road.

Health permitting - we will return! Thank you Utopia for a memorable holiday!!

Room Tip: All of the rooms we saw were good whether it was sea or mountain view! The suites look excellent for families.
  • Stayed: May 2014, travelled as a couple
    • Value
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2  Thank Nannyneale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2013

First time in Kefalonia but what a holiday. Hotel was amazing, wonderful facilities, extremely clean. Plenty of sunbeds and plenty of space. The rooms were large and well equipped. Great bathrooms. The lighting could have been better as wasn't the best for doing make up but otherwise perfect. Most relaxing holiday I've had. Totally recommend it.

  • Stayed: September 2012
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8  Thank Solvendum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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