We were given a 30 day pass in order to try the place, the food and all amenities. The place sucks and the staff is not trained or used to deal with tourists, either domestic or local. They want to make sure you are in an upscale place when it is clearly the opposite. The location is quite away from Cuernavaca and we ended having a legal hassle over a deposit we wanted back and they refused to give it back over a technicality.
The food is bad, no taste at all, the service is bad so is the staff. And we were informed by other guests that the rooms are packed with fleas...particularly on long weekends.More
- Free Parking
- Breakfast included