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Reviews (186)
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Reviewed 27 April 2010

I dont want this review to be seen as too negative, because overall its a good hotel with good staff. We stayed for four nights as a base for touring. The hotel has a large car park and is quite an impressive building, however I must point out a few things which could improve it greatly.
Our room was on the front, not very large, but with good fixtures and comfy bed. A few dirty marks on the carpet let it down, and only having been opened for a month after winter a little cleaning could have got rid of it.
The bathroom was small but clean, but the shower basin leaked. I did forget to mention it but you would have thought the three towels on the floor soaking it up every morning would give the staff a clue. There was a fusty smell in the bathroom which why perhaps the staff left the expell air on after cleaning every day.
One day no new coffee or milk was left, and twice we had to have the door card recharged.
Ate twice in the bar, first meal was great, the second on the Sunday evening was not of the same standard, maybe the chef had the day off.
None of the above are major problems, and none would stop me from staying again, but they advertise four star comfort, they need to tighten up a little on those things that would make it 4 star

  • Stayed: April 2010, travelled as a couple
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1  Thank lordys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2010

I would reccomend this hotel to anyone.The staff are very friendly and no task is too big for them.The rooms were beautiful and spacious.The town itself has a lot of choice such as pubs, restraunts and a great tourist information center to find out all about the historic town.We stayed on a sat and were delighted to be informed of the nightclub situated underneath the hotel it was a brilliant night.

  • Stayed: September 2009, travelled on business
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Thank johnnylalor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2009

We were looking forward to spending a weekend at Lismore House as the hotel pictures looked really nice as did the village of Lismore. However, to be honest we were left with a bad taste about the experience and we won't be going back.

However, lets start with the positives. The hotel has very good value deals- we had a package for 2 nights B&B and one dinner. The Irish breakfast was made to order which was good, and we had a lovely dinner. The staff in the restaurant and bar are also nice and friendly.
Now, the negatives! Our main problem was with the bathroom. As with the other reviewer, the curtains in the bathroom just looked filthy. We had an unfortunate problem as well with dead flies on the window sills. As the building is old, it has the old style windows, where you have 2 panes, with one behind the other. For some reason flies were coming into both the bedroom but in particular the bathroom window. When we arrived there were approx 20-30 dead and dying flies on the window sill- disgusting. We rang down and they sent someone up to hoover the room. The next day then we went out for the day. When we came back our room was not cleaned. They said that the door was stuck and they only had one actual key and the key that they had wouldnt let them in.
Also, when we went back in again, same problem with more dead flies. Again someone was sent to hoover them up. I complained at the desk but they weren't that interested. There was no offer or changing our rooms or anything like that. When we were waiting in the bar for the room to be cleaned, there was no offer of a complimentary drink for example.
Also, on both nights the fire alarm went off in the middle of the night- that could have happened anywhere, but just added to our annoyance during our stay. We won't be going back, which is a pity as the hotel itself is nice and the experience could have been so much better- if only they were interested in resolving the fly issue!

  • Stayed: October 2009, travelled as a couple
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1  Thank Missimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2009

Stayed just one night( thank God ), we got room 210...
We we down for a relatives mass & decided to treat ourself, big mistake. Room was ok & bed comfy enough. Bathroom was not the cleanest, window & curtain really filthy. Also outside the bathroom window somewhere was the most dreadful banging sound, like water pipes, it was bad, my husband did want to complain but I said sure it should stop at some stage..... how wrong I was. We were wrecked the next morning, complained at checking out & just got a shoulder shrug & asked for my money. We will never ever be back & as we have relatives in the area they also know our story. It was a long drive back to Wicklow to get some sleep.

  • Stayed: October 2009, travelled as a couple
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4  Thank TnaG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2009

We stayed in the hotel on Thursday and Friday, as we got a really good rate for a two night stay. We were given a complimentry upgrade as we check in, purley due to the fact that we had stayed once before. We were checked in by an Australian manager, who seemed to have a great knowledge of the local area and things to do, unfortuately the weather did not co-operate, as many of the activities are outdoor based. Never the less we were able to pass the the time in the bar! (cosy but quite), which also seemed to be run by the same man, who provided a great bit of banter over the afternoon. I look forward to returning soon for a pint a a chat! (PS: Good food specials as well.)

  • Stayed: October 2009, travelled as a couple
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Thank clonmelops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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