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“Big and bland”

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Gaylord National Resort & Convention Center
Ranked #2 of 5 Hotels in National Harbor
Reviewed 21 July 2012

This hotel is huge ... If you like the typical American huge hotel this one is a good one ... It has everything pretty much! As a matter of fact, I'm sure you don't have to leave the hotel for a week and you still be fine with the multiple restaurants and activities. BUT, for me personally, I really didnt like the hotel as its so large it becomes bland. I felt that I could have really been in any large business hotel anywhere in the world. It lacks personality and individual style.

Stayed: May 2012, travelled on business
Thank 1234CN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,459 - 3,463 of 4,644 reviews

Reviewed 21 July 2012

I stayed here for a conference I was attending, and brought my husband and 6 year old son. The hotel is lovely, very upscale but more times than not, it felt like a bull in a china shop when my son was with us. I'm sure the hotel feels they've made everything family friendly- but as nice as it was, I hate to say it- but it may have been TOO nice. It was very nice that there is a little bit of a tiny town with shops and restaurants built up around it, but if it weren't for that- there is NOTHING close. Using public transportation to get in the city takes at least 90 minutes, as you have to take a 30+ minute bus from the service entrance for the hotel to the closest Metro station (Branch Ave.) Unless you're there for a conference or intend to fork out cab fare to get to the city, this is not a convenient choice for a general DC visit.

  • Stayed: May 2012, travelled on business
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Thank Cushmanh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2012

Beware! A sharp screw protruded out of the seat cushion on the chair in the bathroom and gouged my thigh when I sat down. Ouch!! Also, several supposedly clean towels placed in my bathroom during my stay were either dirty or stained (with what looked like blood). Lastly, there were several brief and utterly perplexing power outages in the room that resulted in the TV not working (the longest time out was for about an hour). I was so excited to stay at the Gaylord National for our conference, but the experience was - quite literally - a painful disappointment. I hope they check the rest of the bathroom furniture in other rooms so that no one else gets injured!

  • Stayed: July 2012, travelled on business
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1  Thank whatseeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2012

The Gaylord National Resort and Convention Center is a new hotel located in a previously underutilized land 20 minutes from DC. This is the perfect location for a business conference, but I would not recommend the location for tourists or couples looking for a romantic get-away. Everything is expensive in the hotel and outside within walking distance - you are kind of trapped.

The rooms are modern and calming with nautical art and crisp lines. Glass shower doors. Robes and slippers available upon request. Rooms surround an inner core of restaurants and shops. The stores are fashioned to look like houses. You cannot beat the multistory view of water, sky and Georgetown in the distance. The spa is rather basic to be called "resort."

  • Stayed: January 2012, travelled on business
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1  Thank TouristSanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2012

I grew up in the DC area and coming back on business to this National Harbor area (which did not exist until 2008) was a little bizarre to me. For years, I drove by and looked out at the Potomic from the beltway bridge and saw forest---Now you see a Las Vegas sized hotel and convention center. Kind of weird. In truth--it is not all bad---the hotel has comfortable rooms which are relatively quite given the enormity of the hotel----the convention facility is top notch----But I can't give this place any better than a 3 star for several reasons. First---if you want DC---you are no where near it---for that matter---you might as well be in Alcatraz because you can see it in the distance but the hotel makes it exceedingly difficult to get anywhere near the attractions. Cab rides are costly, and the advertised shuttle service is all but non-existent. Secondly, in a city with wonderful food, the resort is surrounded by every single chain restaurant you can think of serving burgers, overpriced steak, and bad fish (in all seriousness I ate at one fish place and got food poisoning). Third, the service is rude----I asked for a 1/2 hr delay on check out on the last day and got someone snapping at me that it would cost me 60 bucks---in a hotel with over 2500 rooms---you seriously need to charge that much? Fourth---the pool--while big---is indoors and geared at children under the age of 10. So unless another conference takes me to the area--I will stay away.

  • Stayed: July 2012, travelled on business
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1  Thank Oscarthecat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gaylord National Resort & Convention Center

Address: 201 Waterfront Street, Prince George’s County, National Harbor, MD 20745-1135
Region: United States > Maryland > National Harbor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 5 Hotels in National Harbor
Price Range: RM990 - RM2,216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord National Resort & Convention Center 4*
Number of rooms: 2000
Official Description (provided by the hotel):
Situated along the banks of the Potomac, the Gaylord National Resort & Convention Center is a monumental addition to the national capital region. With 2,000 luxurious guest rooms, including 110 lavish suites, and 470,000 square feet of meeting, convention and exhibition space, it’s the largest combined convention center and hotel in National Harbor and on the Eastern Seaboard. Here, guests will also enjoy four signature restaurants, a 20,000-square-foot spa, the area’s hottest ultra lounge, elegant retail shops and a magnificent waterfront promenade boasting a full-service marina and views of nearby Washington D.C. and Old Town Alexandria, Virginia. Gaylord National Resort & Convention Center is the cornerstone of the National Harbor project, a 300-acre waterfront destination offering world-class dining, retail and entertainment venues in Prince Georges County, Maryland. ... more   less 
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Also Known As:
Gaylord National Resort And Convention Center
Gaylord National Hotel Oxon Hill
Gaylord National Oxon Hill

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