Spent a week here in January, it reminds me of easyJet/Ryanair style pricing, safe not included, towels not included, waved in the direction of your room on arrival as there are no staff to show you where to go or take your luggage. Same at meal times, not enough staff, always running out of bowls, tea cups and other essentials. Food was very mediocre, cheesecake pudding was totally frozen in the middle, really not great.
On the pluses the kids club was good, and there are a lot of entertainment staff (though the evening entertainment got very repetitive). Not a hotel I would visit again.
- Breakfast included