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“Never fails to surprise me how they get away with such poor service!”

KFC - Thornton Cleveleys
Restaurant details
Reviewed 2 April 2018 via mobile

Called in here again on the hope it might have improved. Yet again... no surprises service very poor, attitude of manager and staff unbelievably poor.
A far cry from the standards you expect from kfc.
Maybe one day they’ll Surprise us here.

Thank EasygoingFussySod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 58 reviews

Reviewed 9 February 2018 via mobile

I can only agree with what a lot of others say. Orders are wrong 50% of the time, there’s always something missing or wrong, you never get an extra piece by mistake! Badly cooked, chip portions are measly, and staff attitude of some is appalling. The manager needs to teach them how to count. Give this place a miss and visit the Fleetwood branch, it’s way better.

Thank dexporter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2018 via mobile

Staff cannot read and bag up simple orders! Very infuriating when you get home to find you have a complete messed up order! ( not right order last week either!) One burger missing, a different burger and small fries instead of large ones. Having to go back to the shop and get them to sort on a Saturday night isn’t my idea of fun! No compensation offered. Staff need to go back to school to learn to read , then they may just about manage to put the right meals in the bag. Shop needs competent staff that know how to do their job and offer better customer service!

1  Thank Jenharps8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2018 via mobile

Needs a good clean!!
Staff rude.
Food order always wrong/missing items.
Dont let decent teenagers sit and eat a meal without an adult yet serves drunks!! need to revisit their ‘policies’
Will not be going again!

Thank gilkesk123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2017

the staff are apulling and cheeky reason bieng they dont let children under the age of 16 eat in they say " TAKE OUT ONLY" aswell they dont let children in when its dark and raini ng and theyre getting piocked up from someone the poor things .when i went last time they said to everyone when they went to order HI WE DONT HAVE DRINKS POPCORN CHICKEN OR CHIPS and thats exactly what we wanted and its the main thing kentucci fried CHICKEN we had to get out. The chef dont get me started with him the chicken strips make me wanna vomit all of their staff and manegar they need sort their attitude out or else they gonna start loosing more money not like they arnt already i have to go fleetwodd kfc now so if u read this then go fleetwood there 1000000 times better than thorton cleyvleys thankyou for reading ps. dont go cleyvleys kfc ur mouth will drop open with devistation and all there moldy chips

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1  Thank courtney01253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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