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“Amazing RESROT, STAFF and DIVING”

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Sandals Grande St. Lucian Spa & Beach Resort
Ranked #1 of 6 Hotels in Rodney Bay
Certificate of Excellence
Reviewed 12 September 2017

Sandals review

Just got back from 7 nights at Sandals Grande St Lucia. All i can say was WOW was without doubt the best vacation at Sandals we. (My brother and i) have ever had. Everything was absolutely amazing and the entire staff made sure of that. First and foremost, a huge shoutout to Nadia, Pamela, Natalya and Latoya (you all made this trip PERFECT). There is not ONE bad thing to say about this resort, dont belive any negative reviews u read they are all LIES.

When we arrived in St Lucia we breezed through customs and went directly to the ST Lucia Helicopter desk. Unfortuantely they where unable to fly at that time (no biggie), we went to the Sandals lounge where we where greated warmly and welcomed. We told them we would need a ride to the resort, they arranged a private transfer for us because the van was full(super amazing). Its about an hour and 35 minuets to the Grande. If you get car sick i would opt for the helicopter if avilable. Our driver was great, he told us a lot about St Lucia and pointed out a lot of the points of interest. Upon arrival to the Grande we where quickly escorted to reception and where greated by Nadia and her awesome smile. She welcomed us back to Sandals and helped us check in. Glasses of champaigne and cool wet towels also arrived within a minute of us sitting down. Nadia then escorted us to our room and insisted she would take care of booking our resturant reservations and also made it clear that as a policy of Sandals tipping was not allowed at the resort. Wow! Talk about being treated like Kings.

The room was 2109, a ground floor Rodney Bay honeymoon room. The room was so nice and faced the ocean on the carribean side. We had a decent sized patio which was only steps from the beach and a lazy hammock on the grass. The bed was comfortable and wifi in the room was fast. The room had a fridge with bottled water, juices, soda and a bottle of champaigne. The bathroom was very nice and looked brand new. We later met our amazing house keeper (Constance) who also welcomed us home and told us she would be taking care of us all week. She also gave us a great reccomendation for lunch (Josephines the Creperie).

We headed off to lunch and went straight for Josephines. Josephines is a set up right bebind the main pool and next to Dinos pizza. We walked in, sat down and had a great lunch. Pizza crepes, dinos pizza and ice cream. The chef, Augustus, there was so funny and always remembered our names all week. Food was excellent everytime we went. The entire staff there was very cheeful and always seemed excited to help us out.

We then checked in at the Aqua center and signed up for scuba diving all week, one of the main reasons for us to stay at Sandals (included). We are certified divers so the morning dives are usually what we do. Everyone at the aqua center was great. During our week there, we dived almost every morning. Pamela and Natalya where the instructors who where beyond awesome. Every day they had a great sense of humor and made it so much fun. Pamela also offered to get us certified as Adavanced Open water divers which both decided to do (a lot more to see at 100 feet down). The diving was really good here with plenty to see. The sites all had such a diversity of fish and coral. You get to dive the carribean sea and atlantic ocean there, we had a great drift/current dive one day. They even do a wreck dive which was a lot of fun. Visibility ranged anywhere from 75 to 120 feet on a daily basis. The water was 86 degrees at 65 feet down so no wet suits needed. The crazy part was MOST of the days we dived only 3 to 4 guests including me and my brother where diving, i think we picked a lucky week. The small group diving made it a huge bonus for us and one day it was only my brother ans I diving with Pamela. Pamela also told us next time we come back we need to take the Lionfish course which the resort offers and we wish we could have done. (Note to any certified diver take that course its amazing). The boat captain Deniel (my spelling may be off) was always fun to interact with. The whole dive operation there is phenominal, the way the whole staff works together and dives is sometiming i wont forget. What we noticed was Pamela and Natalya just loved to dive as much as we did which made it all very special. I will miss u both :)

Every resturant on the prioertt we ate at was great. The italian restaurant and Gordons where our favorite. I would reccomend the lasagna, chicken parm, and fettchini alfredo at the italian restaurant (Note this is formal dinning so no shorts or sandals here). Gordons surf and turf and lamb chops are amazing, and the best thing is you can have it all week!

Bayside was good as well, we liked the stripserloin and lamb. We went to Kimonos, the tepanaki place, and wow prepare to eat a lot of everthing! The food was great and we had a lot of fun there. (Kiminos and Soy have the BEST hidden bar which serves Saki ans Saki infused/ inspired drinks) Omoron, the bar tender at Kimonos, makes stellar drinks. He was always in a great mood and was so full of energy, we will miss his drinks. He offered a Saki tester tray with all the infused Saki flavors for us to try! Fantastic! They also serve Kirin beer there.

We had barefoot, dinos, jerk shack, and Marinners for lunch on most days. Loved the Pizza at Dinos, the burgers at Marinners, and anything from the Jerk shack was always good.

The main pool was usually filled with people, its big, and always played good music. The drinks never stopped at the pool bar or beach bar. If you catch bartender Peter, ask for the "Peter special", it wont disapoint! We also went to the lagoon pool that the swim out rooms share and enjoyed how quiet it was. The pools where clean and warm.

The Beach at the Grande is stunning. It looks EXACTLY as advertised on the web site. The water is clear and pristine. The blue color is soooo beautifual. We sat on one of the round water floaties for hours. Rochelle was very good at bringing us drinks while we where on the beach and in the water. I cant say enough about how nice this beach and water was.

Nightime at the Grande was always fun. They have nighly entertainment ranging from singers, dancers, pianno player, jazz, saxiphone player, a newly wed show, and a Carribean Beach party. We usually ended up the the Olde London Pub every night. This pub was awesome, Latoya is the pub manager and she along with the rest of her crew makes it a wild fun filled party everynight. Latoya would walk around to tables and just start singing and dancing and would get the whole crowd in on it. She had some great drink reccomendations and she never let ur cup or bottle go empty. The food at the pub was outstanding. We had the bangers and mash, braised pork belly, deep fried truffled mac and cheese balls, buffalo wings, and pub burgers. Everything was packed with a lot of flavor and was a great meal or snack option. Also the pub is open late making this ur best option for late night eats besides room service. The billards room next to the pub had pool tables and darts.

People always ask about the alcohol at sandals so here is a slight overview. The Grande has Heinekin and the local Piton beer on tap.. They have jack daniels, johnny walker red/black, jameson, absolute/sky vodka, baileys, appleton rum, and plenty more. Some bars do have Glenfeddich scotch (my favorite). Champaigne and wine are everywhere. The pub has ciders, guiness, stella, newcastle, and a few other beers. Those r only availbale in the Pub though.

We did take the heliopter on the way back, 12 minuets vs an hour and a half, was worth the money lol. We didnt visit Halycon or La Toc but everyone said the Grande was without doubt the best place to stay!

Overall the whole Resort was clean and beautiful. The grounds are green and well kept! The Resort staff was just amazing! Throughout the whole week Nadia managed to track us down to make sure we where having a perfect time. Everytime we walked by any staff member we where warmly greated. On a daily basis every staff member seemed to go out of their way to make sure our vacation was great. We had such a blast here and made so many new friends while diving and drinking. We have been to 3 other Sandals, plus this one, and without a doubt this resort is the best. I think that all people from St. Lucia in general are just so warm and welcoming to everyone. We did book Emerald Bay next summer but i cant wait to go back to the Grande St. Lucia!

By the end of the week everyone knew our names or that we where ONE of the brothers at the Resort. A HUGE thanks to Nadia for being so amazing and helping us with everything! She gave us so much special attention even though she swore its just the role of a hospitality employee. Pamela and Natalya you guys where the absolute best to spend hours diving with, i hope you come visit. Latoya ill miss all your positive energy and fun attitude. Until we all meet again, we will miss you all.

-The Brothers (aka double trouble)

Room Tip: 2109. rodney bay walk out beach front room. literally 22 seconds from patio to beach.
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  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
10  Thank Joel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 11 September 2017

First time staying with Sandals and we are impressed with the resort beautiful location very clean and such friendly staff,the food is great so is the service in the restaurants the odd minor hiccup encountered along the weeks stay but nothing that spoilt anything.
A little surprised by the mini buses used to transfer guests to and from the airport (all for using local services) but felt they were a little tatty and don't do the Sandals any justice. Oh and if you want decent loo roll pack your own it's thin stuff !! But yes I'd recommend the resort to anyone

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2017

We have just recently returned from a brilliant two weeks at the Sandals Grande St Lucian Spa & Beach Resort St Lucia.
We picked Sandals this year because it was our first holiday without our son and therefore Julia my wife and myself decided we wanted a couples only holiday, we were not disappointed.
This resort is superb, from the moment you arrive you are made to feel welcome, all the staff throughout the resort are so friendly and helpful, the food in my opinion was some of the best I have had on an All-inclusive holiday, there is plenty of dining options at this resort, for breakfast we usually went to the buffet restaurant Bayside and for lunch we visited the Jerk Shack, The Mariner Seaside Bar and Grill and had Pizzas from Dinos Pizzeria I am not a Pizza lover but these Pizzas were delicious with a lovely thin crispy base, on an evening for dinner our favourite was Toscaninis Italian Restaurant we ate here three times on an evening and had breakfast here twice, we also visited Gordons Over-the Water twice the Olde London Pub twice, Bombay Club twice, Kimonos and we also had the Romantic Meal for Two on the beach, the food in all the restaurants is outstanding.
We used all the bars during our visit but our favourite was the Olde London Pub we went in here every evening for a drink before dinner, being an Englishman I was able to get a bottle of Bass Ale which was always welcome after a day drinking Piton Lager, we had the pleasure of meeting Phillipa one of the waitresses in here we spoke to her every evening and to be honest kept her talking so much I was worried we may have got her into trouble.
At the pool bar Julia asked the barman for a special cocktail, the barman Peter made up his own special which Julia thoroughly enjoyed and we named the cocktail Petes Special, Peter was another member of staff who we found very friendly and spoke to everyday and had a conversation with.
One member of staff to look out for is Ozzy, what a friendly and helpful guy, if you need anything just stop him and ask in our opinion he was like the resort Mr Fixit, we would like to thank Ozzy for making our wedding anniversary such a special day.
The resort entertainment team work tirelessly keeping the guests busy from music around the pool to pool and beach games they also provide the evening entertainment, Julia and myself got on really well with Nyah and Neil who were always ready to have a conversation and a laugh and a joke.
When you arrive it is well worth attending the Managers Cocktail Party, it is good fun you get to meet the management team and there is also a chance to win prizes in a free raffle.
We only did one excursion whilst at Sandals and this was JJs Speed Boat Trip we booked this at Island Routes Adventure Desk which is located in the lobby area, as well as this being a speed boat trip you visit the Pitons, the Drive in Volcano, have a Mud Bath and a Ice Cold shower in a Waterfall, lunch is included and you also get to go snorkelling, when we returned from our trip we all carried on partying at the pool bar, if I were to recommend a trip JJs is a must do.
We thoroughly enjoyed our visit to Sandals Grand St Lucian and our thanks go to all the staff at this resort for making it such a memorable holiday.
Summary…… Marks out of 10…. 10.
Would we visit this resort again… Yes.
Do we recommend this resort…. Yes.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Colin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2017

This was our first experience at Sandals and they didn't disappoint. Yes, this property is about 1/1.5 hour drive from the Airport but it is worth it as supposedly this side of the island has the best beach. We decided to get a private taxi from an external vendor which definitely the worth the extra money as it didn't make any stops and would have stopped had either of been car sick.

The property itself is spectacular, food was excellent and beach was wonderful. Beach was always clean and ample towels available. One negative would be you have to wake up at 9am to grab a chair with umbrella as rooms with butlers grab the bulk of these early morning. Food was great and would recommend Italian (sit outside and better for breakfast vs the buffet), Japanese and Indian - we thought Gordon's was ok. Lunch was great as well with great options at the beach cafes serving a good variety of food. Rooms was very nice with a good amount of space and the bathrooms were a good size. Overall the resort was very nice and we would hands down return.

  • Stayed: December 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank asdaq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2017 via mobile

This is our second stay at the Sandals Grande and we noticed an awesome change in presentation and teamwork among the staff. The food was awesome and the service excellent. Major shout out to Quiristal - Server and the manager Julie.

Keep it going.

Stayed: September 2017, travelled as a couple
7  Thank Beakerh20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine J, Online Review Coordinator at Sandals Grande St. Lucian Spa & Beach Resort, responded to this reviewResponded 13 September 2017

Hello, thank you for taking the time to write a review of your stay at Sandals Grande St. Lucian. I’m thrilled we were able to meet your expectations and provide you with exceptional service. We would like to thank you again for the positive review. We look forward to welcoming you back in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sandals Grande St. Lucian Spa & Beach Resort

Address: Rodney Bay, St. Lucia
Phone Number:
Region: Caribbean > St. Lucia > Gros Islet Quarter > Rodney Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Rodney Bay
#1 Romantic Hotel in Rodney Bay
#1 Business Hotel in Rodney Bay
#2 Family Hotel in Rodney Bay
Price Range: RM2,416 - RM5,571 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Grande St. Lucian Spa & Beach Resort 5*
Number of rooms: 301
Official Description (provided by the hotel):
•301 room, 17 acre resort combines historic British & French flavor•Pigeon Island, home to our annual St. Lucia Jazz Festival, combines historic British & French flavor that unfolds at Sandals•Offers exotic island & international culinary temptations at seven dining options •Ocean & beach view accommodations •Caribbean Sea•A lagoon swim-up pool where guests can swim right up to their patio ... more   less 
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Also Known As:
Sandals Grande St. Lucian Spa & Beach Hotel Gros Islet
Sandals Grande St. Lucian Spa And Beach Resort

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