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Reviews (7,458)
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Reviewed 11 September 2017

First time staying with Sandals and we are impressed with the resort beautiful location very clean and such friendly staff,the food is great so is the service in the restaurants the odd minor hiccup encountered along the weeks stay but nothing that spoilt anything.
A little surprised by the mini buses used to transfer guests to and from the airport (all for using local services) but felt they were a little tatty and don't do the Sandals any justice. Oh and if you want decent loo roll pack your own it's thin stuff !! But yes I'd recommend the resort to anyone

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2017

We have just recently returned from a brilliant two weeks at the Sandals Grande St Lucian Spa & Beach Resort St Lucia.
We picked Sandals this year because it was our first holiday without our son and therefore Julia my wife and myself decided we wanted a couples only holiday, we were not disappointed.
This resort is superb, from the moment you arrive you are made to feel welcome, all the staff throughout the resort are so friendly and helpful, the food in my opinion was some of the best I have had on an All-inclusive holiday, there is plenty of dining options at this resort, for breakfast we usually went to the buffet restaurant Bayside and for lunch we visited the Jerk Shack, The Mariner Seaside Bar and Grill and had Pizzas from Dinos Pizzeria I am not a Pizza lover but these Pizzas were delicious with a lovely thin crispy base, on an evening for dinner our favourite was Toscaninis Italian Restaurant we ate here three times on an evening and had breakfast here twice, we also visited Gordons Over-the Water twice the Olde London Pub twice, Bombay Club twice, Kimonos and we also had the Romantic Meal for Two on the beach, the food in all the restaurants is outstanding.
We used all the bars during our visit but our favourite was the Olde London Pub we went in here every evening for a drink before dinner, being an Englishman I was able to get a bottle of Bass Ale which was always welcome after a day drinking Piton Lager, we had the pleasure of meeting Phillipa one of the waitresses in here we spoke to her every evening and to be honest kept her talking so much I was worried we may have got her into trouble.
At the pool bar Julia asked the barman for a special cocktail, the barman Peter made up his own special which Julia thoroughly enjoyed and we named the cocktail Petes Special, Peter was another member of staff who we found very friendly and spoke to everyday and had a conversation with.
One member of staff to look out for is Ozzy, what a friendly and helpful guy, if you need anything just stop him and ask in our opinion he was like the resort Mr Fixit, we would like to thank Ozzy for making our wedding anniversary such a special day.
The resort entertainment team work tirelessly keeping the guests busy from music around the pool to pool and beach games they also provide the evening entertainment, Julia and myself got on really well with Nyah and Neil who were always ready to have a conversation and a laugh and a joke.
When you arrive it is well worth attending the Managers Cocktail Party, it is good fun you get to meet the management team and there is also a chance to win prizes in a free raffle.
We only did one excursion whilst at Sandals and this was JJs Speed Boat Trip we booked this at Island Routes Adventure Desk which is located in the lobby area, as well as this being a speed boat trip you visit the Pitons, the Drive in Volcano, have a Mud Bath and a Ice Cold shower in a Waterfall, lunch is included and you also get to go snorkelling, when we returned from our trip we all carried on partying at the pool bar, if I were to recommend a trip JJs is a must do.
We thoroughly enjoyed our visit to Sandals Grand St Lucian and our thanks go to all the staff at this resort for making it such a memorable holiday.
Summary…… Marks out of 10…. 10.
Would we visit this resort again… Yes.
Do we recommend this resort…. Yes.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Colin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2017

This was our first experience at Sandals and they didn't disappoint. Yes, this property is about 1/1.5 hour drive from the Airport but it is worth it as supposedly this side of the island has the best beach. We decided to get a private taxi from an external vendor which definitely the worth the extra money as it didn't make any stops and would have stopped had either of been car sick.

The property itself is spectacular, food was excellent and beach was wonderful. Beach was always clean and ample towels available. One negative would be you have to wake up at 9am to grab a chair with umbrella as rooms with butlers grab the bulk of these early morning. Food was great and would recommend Italian (sit outside and better for breakfast vs the buffet), Japanese and Indian - we thought Gordon's was ok. Lunch was great as well with great options at the beach cafes serving a good variety of food. Rooms was very nice with a good amount of space and the bathrooms were a good size. Overall the resort was very nice and we would hands down return.

  • Stayed: December 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank asdaq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2017 via mobile

This is our second stay at the Sandals Grande and we noticed an awesome change in presentation and teamwork among the staff. The food was awesome and the service excellent. Major shout out to Quiristal - Server and the manager Julie.

Keep it going.

Stayed: September 2017, travelled as a couple
7  Thank Beakerh20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine J, Online Review Coordinator at Sandals Grande St. Lucian Spa & Beach Resort, responded to this reviewResponded 13 September 2017

Hello, thank you for taking the time to write a review of your stay at Sandals Grande St. Lucian. I’m thrilled we were able to meet your expectations and provide you with exceptional service. We would like to thank you again for the positive review. We look forward to welcoming you back in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017 via mobile

My husband and I visited Sandals for the first time and were very impressed. The food was significantly better than the cruises we have taken. The customer service was amazing. Unfortunately my husband injured himself early in our trip and the medical professionals and the resort staff could not have been nicer. Everywhere we went, the staff went above and beyond to ensure he was comfortable.

Our room was well maintained and comfortable. I was grateful for the reviews that recommended using Saint Lucia Helicopter. It made the transfer to and from the resort much more enjoyable.

I enjoyed the club sandals level room. It made checking in and out very easy. We also appreciated the assistance with making all of our reservations.

We booked another vacation during our stay. This will be our Caribbean vacation destination in the future. Way more value than cruises we have taken.

Stayed: May 2017, travelled as a couple
Thank Lissiejane-12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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