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Reviewed 16 February 2017

My husband and I recently spent a week at Infinity Bay and loved every minute of our stay! The staff was so friendly and helpful with anything we needed. We will definately stay there again in the future.

Room tip: Beautiful grounds and ocean views!
Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Cprez33
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 February 2017

We stayed here in july 2016. This is a great place loved it. The staff were helpfull and friendly. Richard Kolinsky the manager is wonderfull. Loved the restaurant by the beach food good staff great. The apartment we had was very nice and had every thing we needed. Loved the pool. Great place for kids. Could not have had a better than place to stay.

Room tip: Ground floor is good for children and older people
Date of stay: July 2016
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Lesley T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 February 2017

My friend and I stayed at Infinity Bay the first week of February 2017. Overall we were pleased with the resort (at times it was rainy - but not their fault!). The room was clean, nicely furnished, and the resort has a great location on the beach. Easy access to reef and snorkeling.

We are divers and we used the dive shop on the property and were VERY pleased. This is a full service dive shop where our equipment was set up for us daily - they would check in day before if we wanted to dive. We saw both the north and south reef (the south it is a fee to take a bus to the other side of the island, but was well worth it to see the stellar wall there and to get away from the chop on the north side). This was an excellent experience.

Transportation - it is a 20 minute van ride over a very curvy road - if you get car sick take some medicine! We also spent a fair amount of time waiting for other guests at the airport (about 30-45 minutes) who never actually showed up so don't expect to just jump right into a van and head to the resort!

Breakfast is well worth it - if you book on their website it will be included - it is very good and worth the money (especially when they had the banana pancakes!)

Pool/beach - lots of chairs - never had a hard time finding a place to sit. Beach vendors could be a little annoying sometimes, but overall not too pushy. Not a lot of service around the pool - if you want food or a drink you do need to go to the pool bar most of the time. The terrace overlooking the beach was a great place to have lunch!

Food - there is a pool bar/palapa with good food as well as the buffet with a rotating menu. We ate fairly often at the palapa. Drinks are a bit pricey if you are not all-inclusive (eg $8-9 per) though they are very good! There are several restaurants in West Bay along the road that are easy to walk to (never felt unsafe), as well as several up and down the beach.

Only complaint - INTERNET - our internet went out on Tuesday of our stay (it was very fast and reliable up til then), apparently it was a larger problem than we were initially led to believe b/c it was out for the rest of the week to the extent that we could not charge things to our room toward the end - a big inconvenience when you didn't bring cash to the pool with you and order lunch. This was frustrating b/c every time we asked about it we were told 'we are working on it, should be back up today/early tomorrow'. Honestly, I would have rather had a more honest answer even if it was going to be a few days off so I could notify friends/family at home that they may not be hearing from me so not to worry. Thank goodness for nearby restaurants with free wifi which we discovered a day or so in! I understand that we are on an island and things happen, but give realistic expectations!

Overall, this was a very good stay at a good location and I would certainly return if I were to go back to West Bay - I'd just hope that the internet is working!

Room tip: Ask for a 2nd floor
Date of stay: February 2017
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
3  Thank jknd02
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 February 2017

We spent 11 nights here in January 2017. There are no regrets. This property has the very best access to the reef , as there is a channel right from the shore of the beachfront that brings you easily out to the area where there is incredible coral and sea life.
Daily breakfasts were free for our package. There was a selection of local cuisine, baleadas, beans, cheeses, tortillas, along with the usual American breakfast products, eggs, bacon, meats, toast, etc. Fruit was offered daily. The honduran coffee was excellent. Wait staff were always helpful and friendly.
I will say I am surprised at the use of paper cups and plastic spoons for coffee and drinks. It seems the hotel would be more eco friendly, unless there is a reason related to water use and washing the items. Perhaps someone can jump in here and explain.
There were ample beach chairs available. Local vendor patrol the beach and sell their wares: sunglasses, tee shirts, massages, fruit, excursions, and more. They are not really too pushy. Make sure you try a banana donut and banana bread. Both were excellent.
On cruise ship days the beach gets busy, but it is not a real issue, it is definitely more lively... more parasailing going on, or banana boat rides, and some kayak guided snorkeling ---dragging the cruisers by rope while a guide kayaks them to the area that is full of fish. They start in around 10 and leave by 3.. best snorkeling is early AM when the water is the clearest.
We did one night snorkel with the resort Dive Center ($35 each) and saw plenty of octopi, squid and yes, a six foot green Moray eel that parked right in front of us for a good long while. WOW! The bioluminesence was stellar when we shut our flashlights off. We planned on doing this without a guide the second time as we were fearful of navigating the reef alone at night, but it got windy at the end of our stay and it wasn't possible.
The room(s) were very large. We had a one bedroom first floor apartment with full kitchen (all rooms have full kitchen). There was a TV, microwave, coffee pot, fridge with icemaker, and internet. I will say, the staff response time to any issue was very fast. Our internet went down, we got a new router that same evening. Our ice machine broke (we think after a power surge) and it was replaced immediately. At the end of our stay we were advised not to drink the water because they were doing something with the purification system, and we were provided with plenty of bottled water for free.
The pool was fine, not overly crowded. We are more beach swimmers so did not use it often.
There were NO bugs other than at dusk at any restaurant on the beach. We never used bug spray other than one evening. That was a very pleasant surprise.
While at Infinity, you can go to any of a large number of beach restaurants associated with the other resorts. Prices are competitive and main courses are about $18-22 each. We bought our own food for lunch which saved us $, and as I said, breakfast was free.
Comparision to other resorts in the area: Grand Caribe is at the end of the bay, facing Black Rock, a dive destination. Access to the reef was much better at Infinity. Their restauarant was very good. That resort is VERY quiet, which some people like.
The ones down the other end of West Bay seem to be livelier, and way busier when the cruise ships are in. The water taxis all seem to park around there, which prevents swimming on the reef in my opinion. The people who sell shore some excursions are also located there, so there is a bit more vending.
You can walk to a small grocery store at the end of the beach . There are a few shops and cafes there as well, I never felt unsafe even though there are armed guards everywhere at each resort. I walked myself alone here and there and never felt nervous.
Overall, having researched MANY resorts on Roatan, for a long time, I know we made the best choice, as the beach was lovely, the beach resort atmosphere was lively but not overdone, and the location for snorkeling was the best! We were out at least twice every day. Even the divers from other resorts came to this place for their shore excursions.. On a land tour we saw most of the island and many of the other resorts I had researched.. this was the BEST BEACH! Infinity Bay was an excellent place to stay,

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Service
5  Thank SueBMaine
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 February 2017

We stayed Jan 30-feb6th , there was 14 in our group .
we stayed in a 2 bedroom villa, which was great.
We can't say enough about this place and would highly recommend it.
VERY friendly workers at this resort.
Harris was great couldn't do enough for us.
Jeannie , Karissa ( waitress in dining area)
Security guard (Juan) I think .
bartenders swiss chocolate, steve McQueen , Izzy
dispite the rain we had a great time
food was good .
lots of chairs around the pool
highly recommended

Date of stay: February 2017
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank tressaOntario
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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